Good service
4 December 2025
Unprompted review
Gearhaus
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My order was delayed
My order was delayed. I waited five days to receive my order. My order number is 1054.
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Scam website
Scam website. Ordered a 9070 xt, never got tracking, when I contacted their support they said it would be delivered in 2 days. Was never delivered, when I contacted them again for information or refund, no response.
Reported to police and refund through bank.
22 October 2025
Unprompted review
Reply from Gearhaus
Dear customer,
We sincerely apologize for the inconvenience you experienced.
Our website was undergoing important system updates at the time, which unfortunately caused delays in processing some orders and temporarily affected our support response times.
As mentioned in the email we sent you, your case was included during the update period, and we understand how frustrating this must have been.
If your issue has not been fully resolved yet, please contact us directly with your order number so we can assist you immediately and make sure everything is taken care of as quickly as possible.
Thank you for your patience and understanding.
Best regards,
GearHaus Support Team
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