This is a borderline scam. I purchased a t-shirt off of their website and when it was received it was the complete wrong color and not as pictured. I asked for a replacement item to which they agree... See more
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This is a horrible company. The clothing item I bought was VERY deceptively marketed. The item is just smooth polyester and all the detail that appears to show in the marketing pictures is just an ima... See more
Sadly didn't read reviews first. Ordered and made the mistake to pay extra for quicker shipping. Days later and it still hasn't shipped or even been told anything to do with my order. Emailed to just... See more
Company replied
One star solid. Incredibly poor fit on two completely different products. The overall quality is also not great. Fabric is not high quality, image rendering is mediocre. Not mad, just won't buy f... See more
Company replied
Company details
Information provided by various external sources
Best place to shop for 3D-printed hoodie, sweatshirt, T-shirt, legging and other TeeAllover clothes!
Contact info
United States
- gearhumans.com
1.5
Bad
368 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased the Eddie Van Halen camp…
I purchased the Eddie Van Halen camp shirt. When I thought it was taking too long, I contacted customer support and they provided me with a legit tracking number. Also, the package showed up in my mailbox the same day I lost my patience. The CS rep was friendly and helpful, and the shirt is exactly what I wanted. Thanks Gearhumans!
28 August 2020
Unprompted review
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product.
We look forward to seeing you shopping back,
Gearhumans!
Dirty, stained, wrong size your problem
So I ordered the green Power Ranger hoodie and pants. First off the hoodie had brown what looked like coffee stains on it. The set was a large and the hoodie was too big lkke an XL and the pabts were way small Like a Medium or even a Small. The pants were missing draw strings and had a crooked seem at the left ankle. Custome service is in China, they are rude and said ( you have stain, wash it) WHAT?? also they do not accept returns or exchanges.
STAY AWAY FROM THIS CRAP COMPANY.
20 August 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us.
Three "Free" Face Masks Promised*Arrived!
The "free face masks" I was offered weeks ago *as an
apology for my order(consisting of one "Starry Night w/Mermaid TShirt")*taking nearly two months arrive, were received yesterday.
The (3) face masks are of the same material as the TShirt*with a "mermaid" in one corner" and their
"Starry Starry Night" pattern at the top. I must admit
the face masks are very well made, and a thank you is definitely in order.
2 August 2020
Unprompted review
Reply from Gearhumans
We appreciate your love. That is what helps us to try and improve product quality. You give us great motivation to help us try to create quality products every day. Thank you so much for supporting us.
We look forward to seeing you shopping back,
Gearhumans!
Everything came in a timely manner
Everything came in a timely manner. I was very satisfied with my purchase.
30 July 2020
Unprompted review
Reply from Gearhumans
We sincerely appreciate how much you liked your order and please know that the kind of happiness we brought you makes us strive to improve and better on both our service and product.
We look forward to seeing you shopping back,
Gearhumans!
Bait and Switch tactics used by this…
Bait and Switch tactics used by this company. The shirts are not like the pictures show. The sleeves are unalligned and they refuse to send me a shirt that looks like the picture advertised. Will be reporting this company and contact a lawyer. Its not about the money its the principal.
29 July 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us.
Tells company to cancel the order they…
Tells company to cancel the order they taking too long to ship. They say too late already ship.
2 weeks later: shipping label created. USPS Awaiting item
26 July 2020
Unprompted review
Reply from Gearhumans
We appreciate your feedback regarding your experience. We apologize for the delay. I think, we have provided proper timelines on the production and the shipment is an option you have chosen which both are also seen on the website and part of the item. Still, we would like to assist you further and I think one of our customer service representatives already reached out to explain further about your order.
Thank you and have a wonderful day!
It was a great purchase
As I live in Australia, I was a little concerned about its arrival. Well silly worrying it arrived in just the time
I was advised. The size is perfect as too was the quality. I will now with great confidence purchase
more from you. Than you so very much...
25 July 2020
Unprompted review
Reply from Gearhumans
We appreciate your love. That is what helps us to try and improve product quality. You give us great motivation to help us try to create quality products every day. Thank you so much for supporting us.
We look forward to seeing you shopping back,
Gearhumans!
Misleading Return Policy, Bad Quality
I ordered a hoodie for my boyfriend. Quality was not as good as I was expecting. I wanted to return it, and on the website it says returns are allowed if the item is unused and in original packaging. Contacted customer service and they wouldn't "accept" my return just because I don't like the fabric and because I opened the shipping bag. The hoodie was unworn and still had its tags. But because I opened the bag it was in, I can't return it? I clearly have to open the bag to feel and see the full product and its quality. Customer service told me they only allow refunds if there's a defect which is not what it says under the refund policy. Huge hassle. I wouldn't recommend.
20 July 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us.
Worse ever
Highly recommend not use this place. I order my wife two cups I been in contact with post office and everyone the site says delivered never recived the package. I email this place they said it deliver to check around and that all they say. Well the customer is always right be warned all they do not care if you get your package or not they won’t talk to you after the notification says delivered they only care we got the money the customer is always wrong. Never use this place I mean never use this place people will get lucky but it a major scam that they just want money and play stupid. If I could report this place I would and they everything is from China the Covid-19 inventers don’t support at all I even asked if they could send me a replacement order they won’t respond stupid scammers I letting the world know and all my friends know sink this business and get your items else where
19 July 2020
Unprompted review
Reply from Gearhumans
We appreciate your feedback regarding your experience. We apologize for the delay. I think, we have provided proper timelines on the production and the shipment is an option you have chosen which both are also seen on the website and part of the item. Still, we would like to assist you further and I think one of our customer service representatives already reached out to explain further about your order.
Only one star because 0 is not an…
Only one star because 0 is not an option.
I paid for express shipping and it’s been over three weeks and I still haven’t received my order. They have done nothing to even provide an explanation as to why it had taken so long. I will never order from fear human again
18 July 2020
Unprompted review
Reply from Gearhumans
We appreciate your feedback regarding your experience. We apologize for the delay. I think, we have provided proper timelines on the production and the shipment is an option you have chosen which both are also seen on the website and part of the item. Still, we would like to assist you further and I think one of our customer service representatives already reached out to explain further about your order.
WORST OF THE WORST. ZERO STARS
Honestly, one of the most disreputable, misleading, and shady companies out there.
The item that finally arrived was significantly lower quality than advertised. As well as being several sizes larger than normal.
All requests for replacement were denied and they instead suggested I just buy another one.
DO YOURSELF A FAVOR AND DO NOT PURCHASE FROM THESE SCAMMERS.
7 July 2020
Unprompted review
Reply from Gearhumans
I'm sorry to hear about the quality problem. Can you please email us at support@gearhumans.com and let us know what the exact problem and which shirt(s) it happened to? Send a photo of the shirts as well, and we can ship replacements. Thanks so much - and I'm sorry for the inconvenience. We'll get you taken care of.
Don’t order from this company!!
Don’t order from this company!!! I ordered a sweater May 6th.. 2 months later.. still no sweater. They don’t answer emails. Terrible company!
6 July 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us.
Don't ever buy from these crooks
Don't ever buy from these crooks! I ordered a jacket in May as a gift for my boyfriend. It never arrived, there's no tracking I can find for it, and they won't answer email or phone.
3 July 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us.
No customer service
My experience with Gearhuman was terrible. I placed an order on 5/28 and received a shipping confirmation on 6/4. On 6/8 I received a notification that the item was at the post office in Illinois waiting to be sent. I still had not received the item by 6/22 so I called the PO and I was informed that the item had never been received but only a shipping label created. I tried calling Gearhuman but they aren’t accepting calls so I emailed and received a reply that I need to be patient because shipping is “off” due to COVID. I waited another week and emailed GH asking them to track the shipment and refund shipping cost. They said they can’t do that I need to be understanding of the situation and I should call to track the order. On June 29 I requested a refund and have not heard back from them.
2 July 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us.
These thiefs took my money on May 15
These thiefs took my money on May 15, 2020. It's June 29, 2020. They won't answer, haven't shipped, won't respond to emails. Beware
29 June 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us. Can you please email us at support@gearhumans.com and let us know the exact problem.
Awesome shirt but slow delivery
27 June 2020
Unprompted review
Reply from Gearhumans
We appreciate your feedback regarding your experience. We apologize for the delay. I think, we have provided proper timelines on the production and the shipment is an option you have chosen which both are also seen on the website and part of the item. Still, we would like to assist you further and I think one of our customer service representatives already reached out to explain further about your order.
Easily the best impulse purchase
Easily the best impulse purchase I’ve made this year. The internet gets me and I’m over to moon about it.
26 June 2020
Unprompted review
Reply from Gearhumans
We appreciate your love. That is what helps us to try and improve product quality. You give us great motivation to help us try to create quality products every day. Thank you so much for supporting us.
We look forward to seeing you shopping back,
Gearhumans!
I think they may have all died there
Ordered beginning of June, no confirmation email received, contacted Customer Service. After a couple of days they responded with a tracking number that still shows Unknown after two weeks. The store is no longer responding to email and not answering the phone.
25 June 2020
Unprompted review
Reply from Gearhumans
We appreciate your feedback regarding your experience. We apologize for the delay. I think, we have provided proper timelines on the production and the shipment is an option you have chosen which both are also seen on the website and part of the item. Still, we would like to assist you further and I think one of our customer service representatives already reached out to explain further about your order.
ordered in mid march still waiting in…
ordered in mid march still waiting in mid june...same story, shipped from china arrive new york then nothing...customer service rep not too helpful...looks like we lost $300...or maybe we get it sometime in the future who can say, certainly not gear human...suspecting positive reviews are bots and this is a scam
24 June 2020
Unprompted review
Reply from Gearhumans
We appreciate you reaching out regarding your order. We are here to help! May I please know details about your order for us to further check on the status or what mainly happened with it. We apologize for the inconvenience we have caused you and we would love to ensure that any issue with your order is taken care of. I hope you let us. Can you please email us at support@gearhumans.com and let us know the exact problem.
Still Waiting After 5 Weeks ...
I had been looking forward to receiving a long-sleeve t-shirt (Washington) ... but after 5 weeks I still don't have the shirt! It says it made it from China to New York, but then it dropped off the face of the Earth. I checked with Client Service a couple of times, and the best they could do was counsel patience. I'm running out of that...
24 June 2020
Unprompted review
Reply from Gearhumans
We appreciate your feedback regarding your experience. We apologize for the delay. I think, we have provided proper timelines on the production and the shipment is an option you have chosen which both are also seen on the website and part of the item. Still, we would like to assist you further and I think one of our customer service representatives already reached out to explain further about your order.
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