Gear Jewellers Reviews 

855
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful packaging, complete with thoughtful touches like gift bags, notes, and sweet treats. Shoppers consistently highlight the fast delivery service, noting that their orders arrive quickly and in pristine condition. Many buyers express deep satisfaction with the exceptional quality and appearance of the jewelry pieces purchased. However, some people mentioned that waiting times were slightly longer than expected or that items were not immediately ready for collection. Reviewers noted that while communication and shipping were generally smooth, occasional delays in order preparation required extra attention.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality, beautiful craftsmanship,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the remarkably fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are stunning,... See more

Order

Customers expressed great satisfaction with their order experiences, highlighting fast delivery and very easy... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful staff. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you to Martin Gear Jewellers. I can not recommend them highly enough. I ordered a St. Christopher medal on a Friday night. On the following Monday morning a package arrived at my front door. Onc... See more

Rated 5 out of 5 stars

I ordered a confirmation medal for my daughter. It's absolutely beautiful and for a very small extra price it was engraved with her name and date of confirmation on the back. Beautifully packaged with... See more

Rated 5 out of 5 stars

I bought a baby gift from Gear . It was very reasonably priced. Beautiful piece & beautifully wrapped . Arrived within two days of ordering even though it had to be engraved. Couldn’t recommend this j... See more

Rated 5 out of 5 stars

I purchased earrings for my daughter. From the moment of my initial inquiry to completing the purchase, Gear were flawless. The range or options and the customer service were exceptional and I couldn'... See more


Company details

  1. Jewellery shop

Written by the company

The Gear name has been synonymous with diamonds in Ireland since 1969. Based in Dublin, Ireland, we specialise in engagement rings, wedding rings, diamond jewellery, and exquisite fine jewellery pieces. All our diamonds are graded by world-renowned laboratories like GIA and IGI, ensuring unparalleled quality and brilliance. Each creation, from engagement rings to custom designs, features these exceptional stones set in premium precious metals. Our team blends decades of expertise with contemporary design, creating jewellery that meets the highest standards. We offer free engraving and signature packaging with every purchase. Known for exceptional customer service, we're dedicated to helping you find the perfect piece, whether it's an engagement ring, a special gift, or a personal indulgence. Explore our collection at www.GearJewellers.ie or visit our Dublin showroom for expert guidance in selecting your ideal piece.


Contact info

4.9

Excellent

TrustScore 5 out of 5

855 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(855)

229 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Couldn't rate this company high enough! The item I ordered was taken from the shipping box while in transit and when I called to explain, there was no hesitation, a new one was shipped that day. Also, the quality of the product was great.

6 February 2026
Rated 5 out of 5 stars

Lucy was amazing !!!

From the time we walked in our experience was amazing. Lucy gave us so much time and allowed us to try on so many rings. She didn’t overwhelm us with information we didn’t need. She let us try on so many rings and see what we liked. She topped up the Prosecco glass and was so lovely the whole way through. I was so delighted to walk away with my dream ring. She was amazing to deal with. We will be back to get our wedding rings from her !

25 January 2026
Unprompted review
Rated 5 out of 5 stars

I'm just very happy with how they…

I'm just very happy with how they handled everything over the phone and online . They where very professional. Lady on the phone was very helpful. Got to choose the best ring for value . And the free resizing if needed, and cleaning for life Is a very nice touch

30 January 2026
Rated 4 out of 5 stars

Very happy with my purchase and overall…

Very happy with my purchase and overall experience. Would have given full five stars if I had been informed of the waiting time for my purchase, as it was a little longer than I had expected and this was not made clear in the email I received following purchase.

18 January 2026
Rated 5 out of 5 stars

An exceptional experience from start to…

An exceptional experience from start to finish. This is without question the most prestigious jewellery store in Dublin.
The staff are absolutely amazing — knowledgeable, welcoming, and genuinely passionate about what they do.

Jeff curates the most beautiful collection of diamonds, gold, and silver, each piece standing out for its extraordinary quality and craftsmanship. Every detail reflects excellence, from the design to the finish.

A truly outstanding destination for anyone seeking timeless, high-quality jewellery and impeccable service. Highly recommended.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful friendly staff

Wonderful friendly staff who really personalised our experience picking out wedding rings. I have gone back again based on my first experience and highly recommend them.

8 September 2025
Rated 5 out of 5 stars

I ordered a confirmation medal

I ordered a confirmation medal for my daughter. It's absolutely beautiful and for a very small extra price it was engraved with her name and date of confirmation on the back. Beautifully packaged with a little packet of sweets thrown in for the child. Free and speedy delivery. first time ordering from Gear Jewellers. Very happy with our purchase. Will be ordering from here again

6 January 2026
Rated 5 out of 5 stars

Ordered online

Ordered online, I was given updates at each stage, which was great, arrived in a beautiful bag, inside the bag was instructions how to care for the item I brought, lovely jewellery box too, very pleased with the jewellery I brought and would definitely order from Gear Jewellers again.

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with this business

Great experience with this business. I bought my daughter her name on a chain for Christmas and it came in good time and was packaged beautifully. Would definitely recommend.

5 December 2025
Unprompted review

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