Geartrade.com Reviews 243

TrustScore 3 out of 5

2.9

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely the best way to buy gear, used! I cannot tell you how many awesome pieces of gear I’ve bought here for a great price. It is a great concept. It’s a smaller manned operation and they do a g... See more

Rated 1 out of 5 stars

I absolutely will not ever order from GearTrade again. I ordered messenger bag from them the 16th of this month. According to GearTrade , the USPS had a inaccurate or wrong scan and sent the pack... See more

Rated 1 out of 5 stars

Donot buy from this company. They sent the wrong size / used insoles and they make the return so impossible. We have to pay for shipping and restocking fee for the used/ wrong size insoles, sent by th... See more

Rated 2 out of 5 stars

As a seller, despite the convenience of sending your gear and not dealing w/the extra work with eBay or FB, I’ll never use them again. Good concept but it feels like the business is being managed by... See more

Company details

  1. Winter sport shop
  2. Bicycle Shop
  3. Bike accessories store
  4. Running Shop
  5. Skateboard shop
  6. Sporting Goods Shop

Written by the company

Where adventurists buy and sell the gear we love for the outdoors we need. We call it UnNew Outdoor https://geartrade.com/how-it-works


Contact info

2.9

Average

TrustScore 3 out of 5

243 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Geartrade seems very sincere.

I bought a sleeping bag and I needed it in time for my trip. They let the seller know and ask to send faster. I got it in time. They are good working people.

27 August 2014
Unprompted review
Rated 3 out of 5 stars

too complicated

hi.I used to sell stuff on GT but i prefer ebay. To make an listing here takes way too much time. Picking gender...than confirming that the listed item is either mens or womens - too much time wasted.Pictures uploading-same problem.i have to go with one picture a time(when you have 10 pictures it really take too much time to list an item)Also,communication with buyers/sellers is bad.Many of my sentences are getting lost(or not shown in full) so the seller have no idea what i'm asking about etc.I'm not sure why backcountry went on ebay...(I guess they want to boost business/ebay is known internationally).Bottom line,I like GT and i will keep looking for good deals!

27 August 2014
Unprompted review
Rated 5 out of 5 stars

awesome!!

I got an amazing deal on my Canada Goose parka and it was in excellent condition...couldn't be happier with my experience.

26 August 2014
Unprompted review
Rated 5 out of 5 stars

GearTrade didn't boot this one!

I was in need of some new hiking boots, put in a search for a used pair and bam! up comes GearTrade with one set of the boots I was looking for and they happened to be in my size! I had never used GearTrade before but the price was right (about 1/2 off retail for slightly used Salomon boots) so I bought them. The boots showed up a few days later - exactly as shown in the pictures - and I am a very happy customer.

26 August 2014
Unprompted review
Rated 3 out of 5 stars

Search engine is horribly frustrating.

I love the idea that this is primarily the site for Backcountry's returns and damaged goods. You know their products are authentic and you can find some decent deals on quality outdoor gear. Unfortunately, the search engine is just terrible. You type in a few key words in the search bar and it brings back garbage. Honestly, its probably the worst search tool I have ever used on any site. I even took the time to contact customer service a year or so ago and I defined the issue in a way that they could easily replicate the horrible results. They responded saying that's the way it is and I should try another method to search. Try it -- type "XL Jacket" in the search box, then sort by "price lower" and see what comes back on the first page. I'm left truly bewildered. So I go less often to their site and search through their offerings less often...not really knowing if I'm actually seeing/finding the products I'm most interested in.

26 August 2014
Unprompted review
Rated 5 out of 5 stars

Got exactly what I ordered! Perfect description!

I ordered a new water vest I had been looking for at half the price of other internet retailers. I was a little nervous to try it but everything I was told about the item and the delivery were handled perfectly. I would use the site again.

26 August 2014
Unprompted review
Rated 5 out of 5 stars

Worth checking!

I use it only because Backcountry/Competitive Cyclist list lots of returned and barely used gear, and they always give very accurate thorough description+free super-fast shipping. It's like the outlet of Backcountry/CS's outlet. There're good deals from individual sellers, but most of the gear they list either has a lot of wear or inadequately priced, sometimes both.

26 August 2014
Unprompted review
Rated 4 out of 5 stars

Great way to save

I enjoyed the variety of goods available on the site. The system works well. I ordered three items, and two of the the three didn't ship. I didn't get billed, but it was still frustrating to wait for the items, only to find out the seller didn't have them. Good way to save money if you are not in a hurry to get the items.

26 August 2014
Unprompted review
Rated 4 out of 5 stars

Quality gear for less

I have used Gear Trade to buy and sell for several years and it has been a good experience all around. My only complaint is that It takes a while to get paid and that there is no direct deposit option.

26 August 2014
Unprompted review

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