geekcareonline.com Reviews 

41
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

GOT INTO MY COMPUTER AND WHEN I TRIED TO CLOSE THEM OUT THEY STARTED DELETING THING ON MY DESKTOP. I PULLED THE PLUG TO SHUT MY COMPUTER OFF BEFORE THEY GOT INTO MY PROGRAMS. I WAS ABLE TO RETRIVE MY... See more

Rated 1 out of 5 stars

This “company “ is a fraudulent enterprise that preys on unsuspecting folks by using Geek in their name to entice people to think they are actually Geek Squad. They are not. They will actually servi... See more

Rated 5 out of 5 stars

Extremely able and persistent support. Very dogged in getting the problem solved. And best, very patient with the client who is watching (or away from) the machine. This is a great service and you wou... See more

Company replied

Rated 5 out of 5 stars

The service people are exceptional. They have the patience of saints and will always help to resolve your problems. They do not work on the clock. They work to help their client feel comfortable and c... See more

Company replied

Company details

  1. Technical service

Written by the company

Geek Care Online is a leading provider of tech support services to customers across the USA. Whether you need help with your computer, smartphone, tablet, printer, or any other device, Geek Care Online has the solution for you. Geek Care Online's technicians are certified by Microsoft and have the expertise to handle any technical issue. You can contact Geek Care Online 24/7 by phone, chat, or email and get instant assistance. Geek Care Online offers affordable plans that suit your needs and budget. You can choose from one-time or yearly plans and enjoy unlimited tech support. Geek Care Online is your trusted partner for all your tech support needs. Visit our website today and get started.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

41 reviews

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No recent history of asking for reviews

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2.6

All reviews

(41)

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Rated 1 out of 5 stars

This is a known scam site from India…

This is a known scam site from India that is under investigation please stay away and all the 5 star reviews are fake

12 December 2023
Unprompted review
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Reply from geekcareonline.com

Dear CWG, we’d like to learn more about what happened. Please contact our website geekcareonline.com and chat with our chat representative. so we can hear about your experience and take the proper next steps.

Rated 5 out of 5 stars

The service people are exceptional

The service people are exceptional. They have the patience of saints and will always help to resolve your problems. They do not work on the clock. They work to help their client feel comfortable and confident that their issues were handled by 'Experts."

21 December 2023
Unprompted review
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Reply from geekcareonline.com

I am so glad that you get a 5 star experience from our company.

Rated 5 out of 5 stars

I have used Geek Squad for several…

I have used Geek Squad for several years and have been very happy with there service and they are top notch on there service you receive from them. I would highly recommend them to anyone that is need of repair , or updates etc. on there computer

20 December 2023
Unprompted review
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Reply from geekcareonline.com

Thanks so much Mrs. Mary Wall for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Geek Care Online.

Rated 5 out of 5 stars

Technician who helped me was great

Technician who helped me was great. I appreciated his patience and effective support. I haven't spoken to geekcareonline for while, and their service is always good. Happy client.

20 December 2023
Unprompted review
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Reply from geekcareonline.com

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

Rated 5 out of 5 stars

Great

Fast! Effective! Good communication. Solved the problem and showed me how to avoid it in the future.

19 December 2023
Unprompted review
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Reply from geekcareonline.com

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Tutorial by Technician

I was having trouble transferring files from my computer to my phone, and the technician walked me through each of the steps to get it work out smoothly. He was very patient, and very helpful.

11 December 2023
Unprompted review
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Reply from geekcareonline.com

Thank you for sharing your experience with us!

Rated 5 out of 5 stars

The support staff are very patient

The support staff are very patient. Good communication and easy to follow their directions.

6 December 2023
Unprompted review
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Reply from geekcareonline.com

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Grateful for the Geek Care staff

Although it took a long time, Robin and Jerry successfully resolved my complicated issues. I certainly appreciate the hard work of the Geek Care staff.

5 December 2023
Unprompted review
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Reply from geekcareonline.com

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Extremely able and persistent support

Extremely able and persistent support. Very dogged in getting the problem solved. And best, very patient with the client who is watching (or away from) the machine. This is a great service and you would be well advised to keep these guys handy. Today, the tech was working in my new and old cpu simultaneously. Very impressive. Problems soved.

4 December 2023
Unprompted review
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Reply from geekcareonline.com

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated

Rated 5 out of 5 stars

Robin Mills was so supportive

Robin Mills was so supportive, patient, and professional. This employee is a real keeper. He/she followed up and offered additional help. That's rare!

28 November 2023
Unprompted review
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Reply from geekcareonline.com

Thank you so much for your 5-star review! We will share this with the tech team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

my technician was extremely helpful and…

my technician was extremely helpful and unbelievably patient. I'm very glad that he was the person who worked with me. Thank you!

27 November 2023
Unprompted review
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Reply from geekcareonline.com

Thanks so much Ms. Handler for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Geek Care Online.

Rated 5 out of 5 stars

I couldn't be more SATISFIED with the expertise !

I couldn't be more SATISFIED with the assistance I have received from Tony and Jerry...they cleaned up my first computer that I am on here and added all the security I NEEDED.....Received my new pc and Jerry out performed setting up the security on my new pc and then some. BRAVO TO THEM AND THE GEEK SQUAD for meeting All my needs!

25 November 2023
Unprompted review
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Reply from geekcareonline.com

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Jerry helped me today

Jerry helped me today - my printer was being silly and wouldn't print for the second time in a week. It's fixed for now and the nice part is that if it gets silly again I can log in and the support on the other side is always there and friendly and takes care of my problem.

22 November 2023
Unprompted review
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Reply from geekcareonline.com

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Rated 5 out of 5 stars

James was excellent in helping with my…

James was excellent in helping with my connectivity problems. He was patient and knowledgeable and completed the issues very professionally... explaining every step of the process so that a layman like understood. Thank you James! I will be happy to use Jerry and recommend him to all my associates.

17 November 2023
Unprompted review
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Reply from geekcareonline.com

Thank you so much for taking the time to leave us a 5-star review.

Rated 5 out of 5 stars

Spoke with Jennifer and James today

Spoke with Jennifer and James today. My computer would not allow me to access my Email. They were knowledgeable, polite, and patient as I am a little challenged in this area. They went to work as soon as they explained everything to me and Now my email is up and running. Definitely an asset to your company.

17 November 2023
Unprompted review
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Reply from geekcareonline.com

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

The customer support team from Jennifer…

The customer support team from Jennifer Santos to the technicians are all very curtious and prompt in resolving the issues of laptop when ever needed , i do appreciate everyone

17 November 2023
Unprompted review
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Reply from geekcareonline.com

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Rated 5 out of 5 stars

i CALLED WITH A SPECIFIC PROBLEM I AM…

i CALLED WITH A SPECIFIC PROBLEM I AM HAVING AND IT HAS BEEN COMPL3ETELY SOLVED THANKS TO YOUR GREAT TEAM

15 November 2023
Unprompted review
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Reply from geekcareonline.com

Thank you so much for your 5-star review! We will share this with the tech team to let them know to keep up the amazing work.

Rated 5 out of 5 stars

Known and unknown issues resolved

Known and unknown issues resolved. Robin was most helpful and a pleasure to work with. I would recommend the service to anyone seeking technical support for their computers. I discovered some helpful pointers about safe computing thanks to Robin.

16 November 2023
Unprompted review
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Reply from geekcareonline.com

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone

Rated 5 out of 5 stars

Everybody was great

Everybody was great - Tyler, Tony, Robin and James !! Thank you very much.

Sincerely,
Nick Smith

7 November 2023
Unprompted review
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Reply from geekcareonline.com

The team here at Geek Care Online is thrilled to receive such a great rating, thank you Mr. Nick Smith.

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