Geeknson Reviews 

193
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional build quality of the gorgeous gaming tables and highlight the professional, friendly nature of the staff. Consumers often mention that the overall delivery and home assembly services are exceptionally smooth, quick, and always handled with great care from start to finish. Some reviewers were not happy with unexpected delivery delays, long waiting times, and communication issues regarding recent orders. A few other people also felt that certain custom accessories did not fit properly and experienced major difficulties reaching customer support for timely assistance.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the gorgeous craftsmanship, premium... See more

Delivery service

People report positive experiences with delivery service, highlighting quick arrival times, professional... See more

Staff

Customers had positive experiences with staff, frequently highlighting their friendly, helpful, and... See more

Quality

Consumers find quality to be exceptional, frequently praising the beautiful craftsmanship, premium sturdy... See more

Service

Reviewers highlight positive aspects of service, frequently expressing deep satisfaction with the quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really can’t praise Geek’n’Son enough. From Terry Brooks to Anna Modlinskaya to Chris and Razik(sp?), my experience with this company has been terrific. Sure, we ran into some bumps in the road,... See more

Company replied

Rated 5 out of 5 stars

Delivery came a day earlier and exactly in the window specified! Only took delivery folks about 30 minutes to assemble the table! Table looks great and don’t see any visible damage. I recommend... See more

Company replied

Rated 5 out of 5 stars

Bought my Bristol last year. Customer service were very helpful & patient with me talking through options, and gave me clear instructions/expectations on lead times & delivery etc. Delivery... See more

Company replied

Rated 5 out of 5 stars

We received our Megan Crown Kickstarter table today. The entire process, from delivery to assembly, was seamless and efficient. The staff were professional and helpful. The table looks great, and we c... See more

Company replied


Company details

Written by the company

Geeknson is a leader in manufacturing gaming and dining tables in Europe. Among major characteristics they are renowned for: - High Quality Materials - Natural Hardwood - Handmade orders - Fully Customizable options - Europe Production - Family-run Business - Geeknson Van Deliveries - UK/Europe/US Locations


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(193)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

The team have been great!

The team have been great throughout the process, always quick to respond to questions and I couldn't be happier with the final product. Quick & easy delivery and assembly I can't wait to start using the table!

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality

We visited the showroom in January and received our Denis boardgame table at the end of April. So, so pleased with it - amazing quality and great service, the guys who delivered it and put it together were excellent.

Can see some people have found it hard to get hold of the team, but have to say that we never had that issue.

11 May 2024
Unprompted review
Rated 5 out of 5 stars

Chris and Paul were amazing with…

Chris and Paul were amazing with assembling our new beautiful table! They both are professionals and very good people!
And the table is amazing…!!!
Definitely recommend this company!

10 May 2024
Unprompted review
Rated 5 out of 5 stars

Really great experience with Geeknsons

Really great experience with Geeknsons. Placing the order for a table, going through all the different finishes and cover fabrics, etc was a surprisingly smooth process.

After the order was placed the team was super responsive when I had questions before the delivery date.

Last but definitely not least, the table itself looks and feels amazing. Solid build, the play surface feels good, accessories attach and detach nicely.

Completely changed the way we play games at home. Brilliant.

29 April 2024
Unprompted review
Rated 5 out of 5 stars

My Gwen - The Duke

My Gwen - The Duke has arrived a few days ago on 23rd of April and I couldn't be happier with the overall experience, starting at the Kickstarter process until delivery and ending with our first gaming experience!

I'll start with high praise for the delivery team and the process in the background: even though the logistics team couldn't answer every email, they certainly communicated all the information needed between me and the delivery team. That's what counts and it showed 8 days after the notification - everything was timed perfectly and went as smooth at it could be. The two very friendly guys, who called me a day early for an exact appointment, were on time in the following morning and worked incredibly efficient. Less than 15 minutes while I checked the accessories and the table was assembled and ready to be used.
First I searched for damages or quality issues. Very little, I had to look real close for two minor dents and a minor scratch and a few little black smudges that were sealed under the thin varnish. For me personally, this is nothing to complain about. The quality is high! Heavy and stable despite the sleek design, I really appreciate that and what I especially like is the touch of it. It feels like wood even if I opted for transparent varnish. This doesn't prevent the wooden haptic, it is also by far not as glossy and pale as imagined it might be.

Next, the handling: ooooh man, that's a real treat. When first removing the leaves and playing around with the accessories you get a first glimpse of how well thought out the Gwen is! Everything fits in place, very snappy and still stable, not a single wobbly feel, this was built for serious usage one can trust in. The Tabletop Leaves do not fit all too tight on the table, this can lead to a more noticeable gap towards the left or right armrest but this is not a mistake according to the description, it is to prevent that the leaves could suddenly not fit anymore due to expansion and/or warping of the wood when temperatures and humidity increase.
Gaming! This is, where the beautifully crafted Gwen really shines!
Does this table really contribute to an enhanced and more comfortable gaming experience? YES! Yes it does! I and we can definitely say that we can't imagine going back to a normal table! The Gwen is not an unnecessary gimmick that you force on yourself and everyone else because you need to justify the cost, no, it absolutely takes the board game hobby to the next level by a large leap! With accessories that fit your needs, everything is set up so well and tidy, easy to access and safe to use, from beverages and boxes or books on the outside to the luxuriously large and adjustable gaming vault inside. It's safe to say that my expectations were met and even surpassed. I don't have many things left for criticism. The only ones are, that the outer rails are interrupted by the Geeknson emblem, so you can't place e.g. the wooden player desk gt exactly in the middle of two players if you wanted to. Then, the powerbank seems to be glued inside the board, so you probably can't replace it. The wireless charging does not work well with my Samsung phone, it responds to it first but does not really recharge. This all doesn't bother me, my little criticisms do not make me regret anything in the slightest, though I wanted to mention them anyway.
People, one more thing you will really appreciate is the teardown and clean up after your gaming sessions. This is an almost perfect analogue "suspend/resume" function. The ultimate campaign savegame. Store the accessories inside or elsewhere, put the leaves back on top and call it a day, that's it, so convenient it's almost obscene, this is priceless!

Verdict: absolutely stunning, an awesome and new gaming experience which also really nicely fits a normal room when not in use. The Duke stands for itself as an excellent gaming table that I'm sure doesn't only fit my own needs but also those of many other customers!

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Geeknson

Great experience with Geeknson. Bought our table at the UK Games Expo. The sales staff were really friendly and informative on the table features, and the staff kept us up to date the entire time with our order and expected delivery date. Would highly recommend, as it's definitely a must for a high quality gaming experience. Just now placed an order for some more matching chairs, and the experience continues to be stellar.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

We ordered our table at the Essen Spiel…

We ordered our table at the Essen Spiel fair and were extremely happy with the whole experience.
The whole team was very communicative, and transparent during the whole process and the delivery.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

The team have been really helpful providing lots of information throughout the sales, delivery and installation process. When the team arrived they helped me move my old dining room table and chairs into my garage as it was too heavy for me to do on my own. I have received detailed aftercare documentation and the product itself looks and feels amazing. The accessories mean that I have a games/dining/work table that is perfect for my requirements.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Gwen Table and Benches

Had the table and benches for a few weeks now and it’s been great! I wasn’t sure how much I would use the attachable pieces (drinks holder, etc.) but they do improve your experience by quite a bit.

Delivery was also excellent, very kind and helpful when discussing on how to get the table into the flat.

26 March 2024
Unprompted review
Geeknson logo

Reply from Geeknson

Hi Sam,
Thank you for taking the time to share your positive experience with us. Please do not hesitate to contact us if there’s anything else you’d like to share or need assistance in the future.
Geeknson Team

Rated 5 out of 5 stars

Gwen table Kickstarter experience

Ordered Gwen table through their Kickstarter in April 2023 - delivered April 2024 (as expected) and absolutely worth the wait. Fantastic quality table, straightforward processing during the Kickstarter and afterwards, and when I needed to get in touch they responded very quickly. Delivery was a dream - shout out to Phil and his mate. Able to put the table together easily with the allen key and screws provided.

Quality product, lovingly made, and would use them again in a heartbeat, if I had space!

11 April 2024
Unprompted review
Geeknson logo

Reply from Geeknson

Hi Samuel,
It’s sheer pleasure to receive such positive feedback. Such words are valuable motivation for us and our future projects. Keep in touch!
Geeknson Team

Rated 4 out of 5 stars

Great table and team are very good once you get hold of them

Table is brilliant, and the delivery team were smashing, really friendly, quick and great customer service! The quality of the build and the design is spot on. The only reason it's not five stars is the difficulty in reaching the team at times either on the phone or through email, mostly due to issues around the voicemail system. I would, however, recommend the table and the company to others looking to get a dining table/gaming table.

11 April 2024
Unprompted review
Geeknson logo

Reply from Geeknson

Hi Richard,
Thank you for taking your time and sharing your thoughts. We always value honest feedback and it's great to see when we have room for improvement. We are currently working on new solutions, like the direct WhatsApp connection. We will definitely look into this. Enjoy your table!
Geeknson Team

Rated 5 out of 5 stars

A fantastic company

Absolutely amazing quality of the table, I can't wait to get a game out. I think this may be the fastest delivering Kickstarter I've ever backed! The delivery team was very helpful, bringing everything into my house very efficiently and willing to answer any questions I had. I honestly can't say anything bad about the experience I've had with Geeknson, thanks to the team for making my table!

11 April 2024
Unprompted review
Geeknson logo

Reply from Geeknson

Hi Dominic,
We are thrilled to hear about your great experience with the KS campaign, our team is very dedicated to their projects. We’re grateful for your kind words and happy to see we met your expectations :)
Geeknson Team

Rated 5 out of 5 stars

Amazing

Amazing customer service. Table is here and it's great quality, assembled for us. Really grateful.

9 April 2024
Unprompted review
Geeknson logo

Reply from Geeknson

Thank you for sharing your kind words, always happy to see everything went smoothly :)

Rated 5 out of 5 stars

What a great delivery crew

What a great delivery crew. Top guys, very friendly and accommodating. The top looks incredible and we are so happy to have our table. Thank you Geekson, thank you delivery crew.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

perfect board gaming table!

awesome table ("The Merlin" Gwen Gaming Table), delivery two months sooner than expected (which is a real rarity considering all kickstarters I backed so far..), delivery went smooth as smooth can be, except that I did not know about the app to install for the LED-lights (delivery guys did not know either), but got a call a few days later to clear things up - perfect!

18 March 2024
Unprompted review

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