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See what reviewers are saying

Rated 5 out of 5 stars

Geek Online Llc is GREAT! I am an elderly lady and not really computer literate. Geek Online Llc will log into your computer and clean it up and fix whatever issues/problems you are having. I have u... See more

Rated 5 out of 5 stars

I am being helped by Sam from Geek Online, and he has been most helpful in getting me good storage on Cloud backup. Geek Online provides me with prompt and knowledgeable service for my computer and g... See more

Rated 5 out of 5 stars

HP Printer Problems Sam is not only a professional technician but personable and patient. For users who are not knowledgeable about the inner workings of computers, printers & all other devices, Geek... See more

Rated 5 out of 5 stars

I have had two significant computer problems over the past three years. These people, Geek online, have saved my system twice when my system was invaded by ??? I do, without question, appreciate the... See more

Company details

  1. Computer repair service

Written by the company

GEEK ONLINE is one of the leading service provider of online technical support to PC users across a wide range of computing software and devices. We provide our clients best services for all brand of computer and also for the peripherals that they connect to it.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

VERY GOOD SERVICE.

VERY GOOD SERVICE.
they provide very good service
technician have a lot of patients with me .
i will highly recommended to every one who want the online computer help.

Regard
peter

9 April 2024
Unprompted review
Rated 5 out of 5 stars

I phoned the Geek online on Time…

I phoned the Geek online on Time support person John Hubbell and he was the most professional and thorough support I have in compassed in years .

He was patient and very knowledgeable of what was troubling my PC.

I would highly recommend his service to everyone that I know and use it again!

I do hope it sees this and he deserves a bonus!
Like

1 April 2024
Unprompted review
Geek online logo

Reply from Geek online

I am so glad we could help!

Rated 5 out of 5 stars

VERY POLITE AND HELPFUL TECH.VERY…

VERY POLITE AND HELPFUL TECH.VERY RELIABLE TECH.
IT IS WHAT YOU NEED SPECIALLY WHEN YOU ARE SENIOR PERSON AND YOU ARE BAD AT COMPUTERS.I AM HAPPY WITH ALL SERVICES I GOT AND HAPPY. VERY HAPPY WITH TECH SAM VERY POLITLEY.

5 February 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Received a call out of the blue claming they could see I had a problem with my PC. And how did they do that?? They wanted remote access to my PC. Not gunna happen. Then claimed they had links with Norton (Symantec). After playing along for 30 mins I told them where to go. the chap who called also said his name was Paul, yeah right, with a very stong Indian accent.

Checked out the 3 addresses on their website. All look very dodgy. Also there is no phone number on the site. SCAMMERS!

2 April 2024
Unprompted review
Geek online logo

Reply from Geek online

Hello, we are very sorry about your experience. You have been the victim of a scam attack since we do not make calls at our end, this is clearly not us. We put great importance on the quality of our services and the satisfaction of our customers. We would like to contact you personally and help you with the issue. Please send us an email at contact@geekonline.ca We will make sure that someone from our team gets in contact with you to check the records as soon as possible.
Best regards,

Rated 1 out of 5 stars

Be cautious

A company called "Geek Online" have today been purporting to represent Norton Security and engaging customers in phone calls and enabling or installing remote desktop control software. This may be a scam. Be aware that there are only 30 reviews of this company which began 3 months ago. Use caution and check with someone you trust before allowing access to your PC.

2 April 2024
Unprompted review
Geek online logo

Reply from Geek online

Hello, Nigel. First of all, we are sorry to hear that you are not satisfied with the services. We follow tight sales procedures, and our compliance department monitors all customer interactions to ensure that both our protocols are followed and that our clients received the support they requested. We can guarantee that our activity is 100% legal. In addition, we would surely help you with your queries to check the record if your data base exists with us Please send us an email to contact@geekonline.ca and we will help you.

Rated 5 out of 5 stars

very helpful agent

He is a very helpful agent, and he's pleasant to work with. He's very knowledgeable. Please thank him for his kindness and patience. I've learned some things from him, and I look forward to working with him more often. Thank you, Donna Summerfield

13 February 2024
Unprompted review

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