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Rated 5 out of 5 stars

Excellent service. My laptop was collected, efficiently repaired and returned to me within the same day. Clear communication was provided throughout the process. Well worth the amount charged and woul... See more

Rated 5 out of 5 stars

Have had 2 laptops repaired by Aamir and the team. Both repairs done very quickly with no issues. Was kept abreast of repairs - even when fault diagnosis took longer than was originally ex... See more

Company replied

Rated 5 out of 5 stars

An excellent service from the team at GC - they couldn’t have been more helpful with a hard drive issue on my iMac which essentially died. They swapped it out in the machine and retrieved a vast amoun... See more

Rated 5 out of 5 stars

Aamir replaced the screen on my laptop after I had dropped it. The process of diagnosing and picking up the laptop was very efficient, it took a bit longer to get the right part than expected due to E... See more

Company replied

Company details

  1. Computer repair service

Written by the company

Geeks Callout is providing PC Repair service in London, Oxford and around areas, Same day at your home or office. Our highly trained PC experts come out to your place to repair PC, Laptop and Mac. Geeks Callout engineers are qualified and insured professionals to look after your IT Gadgets at your convenient date, time and place. Geeks Callout offers free pick and delivery service. Geeks Callout has no fix no fee policy and offer 100% labour refund if customer is not satisfied with the service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

5-star
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Rated 5 out of 5 stars

very happy with this amazing service

very happy with this amazing service. Engineer visited our office and fix the dead desktop as well as managed to recover the lost file. amazing service.

14 June 2024
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

Thank you so much for your kind words! We're thrilled to hear that you are very happy with our service. It's great that our engineer was able to fix your desktop and recover the lost file. Providing amazing service is our top priority, and we appreciate your positive feedback. If you need further assistance, please don't hesitate to reach out.

Best regards,
The Geeks Callout Team

Rated 5 out of 5 stars

Great Geeks

Skillful, efficient, pleasant to do business with - delivered on their promises. This is what I would hope for from all businesses but is all too rare.

23 May 2024
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

It sounds like you had a great experience with us! Thank you for taking the time to leave such a positive review. We strive to deliver on our promises and provide the best service possible to all our customers. Your feedback is greatly appreciated!

Best regards,
The Geeks Callout Team

Rated 1 out of 5 stars

Not fixed yet money still taken

Engineer came over, checked it out for an hour and said it was either mobo/cpu. Replaced both parts and still doesn’t work. £150 wasted

5 May 2024
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

We're truly sorry to hear about the challenges you've faced with your PC, and we sincerely apologise for any inconvenience it has caused.

Upon receiving your feedback, we took immediate action to rectify the situation. We attempted to reach out to you to offer a free-of-charge follow-up visit to further investigate and address the issue. However, it appears that despite leaving voice mail, we never heard back from you, we regret any miscommunication that may have occurred.

During the initial visit by our engineer, a thorough examination of your PC was conducted, leading to the identification of potential issues with either the motherboard or CPU. In an effort to provide a comprehensive solution, our engineer recommended the replacement of both components. We understand that you chose to replace faulty components by yourself.

It's important to note that tackling complex technical issues such as motherboard and CPU replacements without the necessary expertise can often lead to further complications, as experienced in this case. We highly recommend seeking professional assistance to ensure the proper installation of such components. We are still happy to offer a Free visit to sort out the issue.

Despite the outcome, we remain committed to your satisfaction, and we are more than willing to issue a full refund for the service provided. Your feedback is invaluable to us, and we take your concerns seriously. Please reach out to our customer service team at your earliest convenience to facilitate the refund process.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.

Best regards,
The Geeks Callout Team

Rated 5 out of 5 stars

Fantastic and efficient service

These guys were very efficient at fixing my desktop PC that could not boot properly. They made sure to keep me informed of what needed to be done throughout the whole process, and were patient and kind throughout.

2 April 2024
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

Thank you for your thoughtful review! We're so glad to hear that you found our team efficient and communicative while fixing your desktop PC. Keeping our customers informed and providing patient, kind service is very important to us. If you need any further assistance in the future, don't hesitate to reach out. We're here to help!

Best regards,
The Geeks Callout Team

Rated 5 out of 5 stars

Lenovo IdeaPad 5 repair

I contacted Aamir to repair my partners Lenovo laptop that was intermittently defaulting to a Blue Screen of Death after an unwanted automatic upgrade to Windows 11 from Windows 10. He was able to have the laptop swiftly collected in an uber, which I initially felt trepidation with but my concerns where unfounded. He quickly diagnosed the issue (a failing SSD), was genuine enough to offer for me to buy the part and have it delivered to him to replace at no additional cost and then get the laptop quickly back to me via Uber (all within 3 days). He was polite, reassuring and responsive with messages. The cost was reasonable, totalling at £250 for carriage, labour and thermal paste (not including SSD), which I found to be incredibly reasonable considering the to and from journey the Uber made. I would definitely use their services again and would recommend them to others.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - couldn’t believe how quickly my computer was picked up and the team was there the whole time to give me updates and advice. Returned home with a brand new screen 2 days later. Thank you!

6 March 2024
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, same day service. Pick up and drop off, and a price for labour up front. Aamir phoned me to give options and prices for parts once the issue was diagnosed. Can't argue with that.

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Very speedy repair to liquid damaged laptop

My daughter spilt tea on her laptop a few days before Christmas. Geeks Callout gave a brilliant service. I was able to talk to them at 8pm, they had collected the laptop (by Uber) by 9pm and 3 days later Aamir phoned to give options for replacing components and after we had agreed on them he had the laptop returned 2 hours later. I thought the price was reasonable for the work done, the speed of service and the fact that the laptop was collected and returned from our house. Strongly recommend!

20 December 2023
Unprompted review
Rated 5 out of 5 stars

I have had my gaming Pc overheating and…

I have had my gaming Pc overheating and it came to point where it stopped booting. I found geeks on google and got it collected. Amir kept me inform through whatsapp and managed to fixed and delivered an hour ago. I must say outstanding service. No more fan noise and its very smooth and quick. Happy customer and totally recommend their service.

24 November 2023
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

We sincerely appreciate your positive feedback and are delighted to hear about your positive experience with our service! It was our pleasure to address the overheating issue on your gaming PC and ensure a swift resolution.

We understand how crucial a well-functioning gaming PC is to your experience, and we're thrilled that we could eliminate the fan noise and restore its smooth and quick performance. Amir and the entire Geeks Callout team strive to provide outstanding service, and we're pleased to know we've met your expectations.

Thank you for choosing Geeks Callout, and we truly appreciate your recommendation. If you ever have further inquiries or need assistance in the future, feel free to reach out. We're here to help!

Best regards,

The Geeks Callout Team

Rated 5 out of 5 stars

Over heating gaming laptop

From the moment I reached out to Geeks Callout, their responsiveness and professionalism were truly commendable. The technician who attended to my laptop demonstrated a deep understanding of the problem. They efficiently diagnosed and resolved the fan noise and overheating concerns, ensuring my gaming laptop is now running quieter and cooler than ever.
Geeks Callout not only fixed my laptop but also provided valuable insights on maintenance to prevent future issues. Their expertise and dedication to resolving tech problems make them a top choice for anyone seeking reliable and efficient service.
Thank you, Geeks Callout, for enhancing my gaming experience by resolving the fan noise and overheating issues. I wholeheartedly recommend their services to anyone in need of expert tech support!"

18 November 2023
Unprompted review
Rated 5 out of 5 stars

Geeks Callout truly deserves five stars…

Geeks Callout truly deserves five stars for their exceptional service! My MacBook suffered a disastrous encounter with orange juice, leaving me in panic about potential damage to both the hardware and my precious data.
To my delight, they not only managed to salvage my MacBook but also ensured that it functioned seamlessly after the repair. The level of expertise and attention to detail displayed by Geeks Callout surpassed my expectation.
Their professionalism, reliability, and commitment to customer satisfaction make them a top choice for tech repairs. Thank you, Geeks Callout, for salvaging my MacBook and saving the day!

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Repair

I got my laptop picked up and repaired in a timely manner and everything is working perfectly. Will be keeping the number incase it is required again.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

They took in my graphics workstation

They took in my graphics workstation, figured out everything that needed replacing, gave me a number of options to make improvements and had it back to me within a few days. Great work and very helpful, will use them again when I need to.

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Apple MacBook screen repair

I sent my Apple laptop for them to repair and it came back within 5 hours. They called me as soon as they received it with the diagnosis and quote. The service is pricey but very professional and fast, so it is worth it

31 October 2023
Unprompted review
Geeks Callout logo

Reply from Geeks Callout

Thank you for taking the time to share your experience with our Apple MacBook screen repair service. We are pleased to hear that our team's efficiency and professionalism met your expectations.

Providing a prompt diagnosis and quote is a priority for us, and we're glad that you found the process streamlined and convenient. While we understand that quality service comes with a price, we strive to deliver value for your investment.

If you have any further questions or require additional assistance in the future, please don't hesitate to reach out. We appreciate your trust in our services.

Best regards,

The Geeks Callout Team

Rated 5 out of 5 stars

Geeks Call-out is the best repair…

Geeks Call-out is the best repair service I’ve used. They care about fixing your laptop for as cheap as possible and to a really high standard. If you have an Apple product I would 100% recommend using this service over the Apple Care, as Apple Care try and rip you off by changing more parts than they need to and charging you a really high service fee. I was unsure about using the Geeks Call-out service as they collect your items from your home but it all went very smoothly and it was fixed on the same day, with message updates. Before I went to them Apple had held my laptop for two weeks so one day was amazing! Thanks so much again :)

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with Geek's…

Absolutely delighted with Geek's Callout service! They fixed my liquid damage MacBook promptly and professionally. My laptop is running like new again, and I couldn't be happier with the results. Highly recommend their expert team for any tech repairs!

3 October 2023
Unprompted review

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