I am bit new in Denmark and new to vaping but was treated with the best customer service I've seen anywhere.... Was given best advice and even made a new friend. Take all my money in fact 😂😂😂 Grea... See more
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Super god service! Er så glad for min maskine og nethe var så sød og god til at hjælpe! :)
Company replied
Always perfect, Thank You Gejser. I asked, if they could make the nice ENVA much more mild e.g. 5mg nicotine, but unfortunately they are not able to do that. 18 mg, 12 mg is too strong. I wish we will... See more
Company replied
Quick delivery as always:) thanks. Ps: Thank you 4 a lollipop:)
Company replied
Company details
About Gejser
Written by the company
GEjSER - Over 14 års erfaring i e-cigaretter
GEjSER var den første til at åbne en fysisk butik i Århus, og siden da er mange flere kommet til. Vi har derfor mere end 10 års erfaring med salg af elektroniske cigaretter.
Navnet GEjSER symboliserer alt det, vi står for: nordisk urkraft, styrke og ikke mindst damp.
Vi har et kvalificeret team af eksperter inden for elektroniske cigaretter, der altid står klar til at hjælpe. Skulle du have spørgsmål, er vores kundeservice altid tilgængelig på telefon 26 22 07 07 eller e-mail support@gejser.dk alle hverdage. Uanset om din henvendelse drejer sig om bestilling, levering af din pakke eller vejledning om e-cigaretter, er vi her for dig.
Vi pakker og sender alle webordrer 365 dage om året fra vores webshop, med dag-til-dag levering. Hvis du søger personlig rådgivning, kan du besøge en af vores mere end 50 butikker rundt om i landet.
Vores produkter er løbende under kontrol af Sikkerhedsstyrelsen, hvor e-cigaretter og e-væske registreres og godkendes. Dette sikrer den højeste sikkerhed for forbrugeren.
Hvorfor vælge GEjSER
Written by the company
- Kvalitet altid i fokus
- Hos GEjSER er kvalitet altid i højsædet. Vi udvælger nøje alle vores produkter for at sikre, at du som kunde får den bedst mulige oplevelse. Vores tætte samarbejde med Sikkerhedsstyrelsen betyder, at du kan være tryg ved, at alle GEjSER's produkter overholder gældende dansk lovgivning.
- Hurtig levering – året rundt
- Vi pakker webordrer hver eneste dag, hele året. Bestiller du inden kl. 15:30, håndterer vi din ordre samme dag, og vælger du DAO, kan du forvente din pakke allerede dagen efter – også i weekender og på helligdage. Vi leverer hurtigt og effektivt, så du aldrig skal vente længe.
- Landsdækkende bytteservice
- Med over 50 butikker fordelt over hele Danmark, gør vi det nemt for dig at bytte varer eller få personlig rådgivning. Uanset om du bor i en storby eller en mindre by, står vi klar til at hjælpe dig i en af vores mange GEjSER-butikker.
- Prismatch – altid konkurrencedygtige priser
- Vi stræber efter at tilbyde de bedste priser på hele vores sortiment. Finder du en vare billigere hos en konkurrent, matcher vi altid prisen – fordi vi mener, at kvalitet og gode priser skal gå hånd i hånd.
GEjSER tilbyder en nem bytteservice i over 50 butikker landet over.
Over 50 butikker står klar til at hjælpe dig med dit bytte.
Har du brug for at bytte dit produkt? Hos GEjSER er det nemt! Med vores landsdækkende bytteservice kan du besøge en af vores over 50 butikker og få byttet varen. Hurtigt og bekvemt.
Contact info
Erhvervsparken Klank 3, 8464, Galten, Denmark
- +45 26 22 07 07
- support@gejser.dk
- gejser-ecigaret.dk
4.7
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great Service :)
Had a minor problem but they managed to solve it very quickly.
28 February 2020
Unprompted review
Reply from Gejser
Hi Paulo.
Thank you very much for this nice review!
De bedste hilsner/best regards
Mikkel
Kunderådgiver, SMOKE-IT
Super levering
12 February 2020
Unprompted review
Reply from Gejser
Hej Bonnie.
Mange tak for din gode anmeldelse!
De bedste hilsner
Mikkel
Kunderådgiver, SMOKE-IT
Reply from Gejser
Hej Sintija.
Thank you very much for this nice review!
Best regards.
Mikkel
Customer Service, SMOKE-IT
Great variation of products and the…
Great variation of products and the package is usually already there on the next morning
17 January 2020
Unprompted review
Reply from Gejser
Hej Balázs.
Thank you very much for this nice review!
Best regards
Mikkel
Kunderådgiver, SMOKE-IT
I have not get my stuff yet
I have not get my stuff yet. Maybe christmas time, take more time.
27 December 2019
Unprompted review
Very nice customer service
Very nice customer service. I got the answer to my questions very quickly and efficiently. Although I had a problem with the address, the package was delivered to the door, which makes me very happy! (I honestly thought that my package would be delivered after Christmas because of the problem, I am very pleasantly surprised!) I will definitely shop here, it's a really good product, good service and good courier! Merry Christmas 😊
24 December 2019
Unprompted review
Excellent work
Excellent work, I can always count on Smoke-It to deliver
15 December 2019
Unprompted review
Reply from Gejser
Hi Josef.
Thank you very much for this nice review!
Best regards
Mikkel A
SMOKE-IT
Amazing customer service
My ordered package got lost in the courier service, but Smoke-It immediatelly sent me a new one, which was succesfully delivered in less than 24 hours. Their customer service is amazing, I'm very happy and I feel safe shoping there :)
13 December 2019
Unprompted review
Reply from Gejser
Hi Pavla.
Thank you very much for this nice review!
We really appreciate that you are satisfied with our customer service and the delivery, despite the first package got lost.
Best regards.
Mikkel A
Customer service, SMOKE-IT
Simply perfect product !👌 Super fast…
Simply perfect product !👌 Super fast delivery! 👏👏👏
20 November 2019
Unprompted review
Reply from Gejser
Hi Alina.
Thank you for this nice review!
Nice to hear that you are satisfied with the product and delivery.
Best regards
Mikkel
Kunderådgiver, SMOKE-IT
Very fast delivery to Norway👍 But…
Very fast delivery to Norway👍 But didnt get answer on the message i sent. But who cares when the pack come fast🙂
12 November 2019
Unprompted review
Reply from Gejser
Hej Bjørn.
Thank you for this nice review!
We are sorry to hear that you dind't get a reply on you message. We always try to reply everyone, as fast as possible.
Best regards
Mikkel
Kunderådgiver, SMOKE-IT
Very fast delivery
9 November 2019
Unprompted review
Reply from Gejser
Hi Florin.
Thank you for this nice review!
We really appreciate it.
Best regards
Mikkel
Kunderådgiver, SMOKE-IT
Fast delivery
Fast delivery, very helpful people, fast reply if you have any questions.
It is my place to go when I need anything.
8 November 2019
Unprompted review
Reply from Gejser
Hej Jacob.
Thank you very much for this nice review!
De bedste hilsner
Mikkel
Kunderådgiver, SMOKE-IT
Reply from Gejser
Hi Leva.
Thank you very much for this nice review!
Best regards
Mikkel
Kunderådgiver, SMOKE-IT
God service og lynlevering
21 October 2019
Unprompted review
Reply from Gejser
Hej Connie.
Vi takker mange gange for denne anmeldelse!
De bedste hilsner
Mikkel
Kunderådgiver, SMOKE-IT
great service and the fastest delivery…
great service and the fastest delivery from an other country.thank you very much guys.
16 October 2019
Unprompted review
Reply from Gejser
Hej Stelios.
Thank you very much for your nice review!
Best regards.
Mikkel A
SMOKE-IT
Reply from Gejser
Hi Pall,
Thank you so much for this review!
Best regards
Andreas, SMOKE-IT
I was very pleased with my first order.
12 August 2019
Unprompted review
Reply from Gejser
Hi Carsten.
Thank you so much for this amazing review!
We will look forward to your next order :)
Best Regards
Andreas
Costumer support, SMOKE-IT
Reply from Gejser
Hi Dragos.
Thank you so much for this review!
Best regards
Andreas
Kunderådgiver, SMOKE-IT
Amazing service and super helpful
15 July 2019
Unprompted review
Reply from Gejser
Hi Laurits.
Thank you so much for this great review!
We really appreciate it!
Best Regards
Andreas
Productspecialist, SMOKE-IT
Reply from Gejser
Hi Derek.
Thank you very much for your nice review!
Best regards
Mikkel
Kunderådgiver, SMOKE-IT
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