Terrible customer services, sent several emails regarding a watch my husband bought for as a Christmas gift within 2 wks the little dial fell off. Sent 2 emails no reply. By April strap totally faded... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lovely watch but magnetic strap isn’t the best. Gets attached to anything else metal & seems to be even less secure 4 weeks down the line & keeps coming loose. Not sure if there are any alternative st... See more
Discovered Geminus Watches trying to find a nice grown up watch for my daughter that didn't cost the earth and did a few things. I also needed something not tied to a mobile as she is not allowed on... See more
The watch was received in plenty of time for Christmas, looks great but that is where it stops. The instructions were so small you needed a magnifying glass and very difficult to follow. I think the c... See more
Company replied
Company details
Information provided by various external sources
Geminus watches are not like other smart watches. Designed for women, they combine the elegance of a traditional watch with the features of a modern smart watch. They have both brains and beauty. These sleek smart watches are available in a range of traditional and modern colours.
Contact info
3 The Mending Rooms, Sunny Bank Mills, Town Street, Farsley, LS28 5UJ, Leeds, United Kingdom
- support@geminuswatches.com
- geminuswatches.com
Very good quality
I'm well over the moon with the watch
My wife loves the watch and had friends…
My wife loves the watch and had friends admire it. They didn’t realise it was a fitness tracker. We have passed on your web site details to a couple of people. Do you have any plans to market a mans watch?
Very good service and quick delivery as…
Very good service and quick delivery as it was around Christmas time good product to

Reply from Geminus Watches
The watch was received in plenty of…
The watch was received in plenty of time for Christmas, looks great but that is where it stops. The instructions were so small you needed a magnifying glass and very difficult to follow. I think the company should have made sure that things could be followed. The company were very good, they answered my querie within a few days and it helped immensely. But if they checked things beforehand it would have saved an awful lot of grief.

Reply from Geminus Watches
Great watch fantastic quality and very…
Great watch fantastic quality and very smart

Reply from Geminus Watches
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







