Geminus Watches Reviews 30

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Terrible customer services, sent several emails regarding a watch my husband bought for as a Christmas gift within 2 wks the little dial fell off. Sent 2 emails no reply. By April strap totally faded... See more

Rated 4 out of 5 stars

Lovely watch but magnetic strap isn’t the best. Gets attached to anything else metal & seems to be even less secure 4 weeks down the line & keeps coming loose. Not sure if there are any alternative st... See more

Rated 5 out of 5 stars

Discovered Geminus Watches trying to find a nice grown up watch for my daughter that didn't cost the earth and did a few things. I also needed something not tied to a mobile as she is not allowed on... See more

Rated 3 out of 5 stars

The watch was received in plenty of time for Christmas, looks great but that is where it stops. The instructions were so small you needed a magnifying glass and very difficult to follow. I think the c... See more

Company replied

Company details

  1. Watch shop

Information provided by various external sources

Geminus watches are not like other smart watches. Designed for women, they combine the elegance of a traditional watch with the features of a modern smart watch. They have both brains and beauty. These sleek smart watches are available in a range of traditional and modern colours.


Contact info

3.4

Average

TrustScore 3.5 out of 5

30 reviews

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Rated 3 out of 5 stars

The watch was received in plenty of…

The watch was received in plenty of time for Christmas, looks great but that is where it stops. The instructions were so small you needed a magnifying glass and very difficult to follow. I think the company should have made sure that things could be followed. The company were very good, they answered my querie within a few days and it helped immensely. But if they checked things beforehand it would have saved an awful lot of grief.

9 January 2020
Unprompted review
Geminus Watches logo

Reply from Geminus Watches

Thanks for the feedback on the instructions, we will take steps to improve this in the future.

Rated 5 out of 5 stars

Excellent service

8 January 2020
Unprompted review
Geminus Watches logo

Reply from Geminus Watches

Thank you for your review regarding your recent order, its always great to hear feedback about our products and service

Rated 5 out of 5 stars

Very good service

8 January 2020
Unprompted review
Geminus Watches logo

Reply from Geminus Watches

Thank you for your review regarding your recent order, it's always great to hear feedback we're very proud of our customer service. I do hope you enjoy your purchase.

Martin

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