Gemma Henderson PMA Reviews 668

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve just had my eyebrows topped up for the first time after nearly 2 years! They still looked good - Gemma just enhanced them. The tiny brush strokes make them look really natural and as I’ve hardly... See more

Rated 5 out of 5 stars

I've just had my eyebrows done by Gemma and am so so happy. I don't have any of my own brows, Gemma has done hair strokes for me and they look like real hairs. Gemma put me at ease immediately, she i... See more

Rated 5 out of 5 stars

After years of coming to Gemma for my brows and lip blush, i decided to take the plunge and apply for her PMU beginner brow course. She did not disappoint! She was thorough, professional, and incredib... See more

Rated 5 out of 5 stars

Visited Gemma today for my usual brow top up. Have been visiting Gemma since 2020 and am as pleased now as I was then. She is a true professional in her art and knows exactly what works and makes you... See more

Company details

  1. Wellness centre

Written by the company

Gemma Henderson is an award winning semi-permanent make-up technician, having embarked on many training programmes Gemma is one of the only qualified technicians in the South West who can perform Scalp Micropigmentation. Her specialism is creating beautiful brows, each brow is designed to fit your face shape, hair and skin colour perfectly. Gemma is an expert in microblading, hairstroke and on trend ombre brows swell as being a semi-permanent make-up artist carrying out treatments like lip line and blush and eyeliner.


Contact info

5.0

Excellent

TrustScore 5 out of 5

668 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience as always

Visited Gemma today for my usual brow top up. Have been visiting Gemma since 2020 and am as pleased now as I was then. She is a true professional in her art and knows exactly what works and makes you feel at ease with her vast knowledge and expertise. My brows look very natural and her colour choice is spot on, I couldn’t be happier. I would have no hesitation in recommending Gemma, a lovely lady who listens and knows just what you want! 🥰

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Always makes me feel very relaxed

Always makes me feel very relaxed, and lets me know everything she is doing. Her work is on point . Every time I have my brows topped up I’m so pleased with the outcome.

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Eyebrow boost

Had my eyebrow boost appointment on February 11, 2025, and, as always, Gemma was providing hight standard of care and attention to detail. She listened to my wishes and suggested the most suitable option for me and took a great care to give me lovely fresh eyebrows that look so natural! Love it! Gemma is a lovely human being and she is very professional in what she does. Very very happy with my eyebrows.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

From the day I booked onto the course…

From the day I booked onto the course Gemma has been amazing.
Training and practice and support provided months before practical course date and support after.
All products provided with the kit and a great support group. The days of the course were professional and productive and can tell Gemma and her team are passionate about there students success. I couldn’t recommend enough !

3 February 2025
Unprompted review
Rated 5 out of 5 stars

The Best 1–2-1 training!!

I have just completed 1-2-1 training with Gemma for hair stroke brows, and I couldn’t be happier! Not only is she an incredibly talented PMU artist, but she’s also so friendly and down-to-earth, making the whole experience even better.

The training was incredibly thorough, covering everything from theory to hands-on practice with expert guidance. Gemma is an amazing instructor—patient, knowledgeable, and truly passionate about helping students succeed in the PMU industry.

I can’t recommend this course highly enough!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Brow Training

After months of extensive research, I’m so glad I chose to train with Gemma. From the very start, the pre-course training and online learning provided a solid foundation, making me feel fully prepared for the in-person sessions. The support and encouragement from both Gemma and Georgie were exactly what I needed, especially as I was feeling nervous about getting started. They were so reassuring and always on hand to answer any questions, which made such a difference to my confidence.

The course itself was incredibly in-depth yet structured in a way that made everything easy to understand. Every step of the process was clearly explained, and we were guided with patience and expertise throughout. The professionalism and passion behind the training were evident, and I left feeling confident and excited to begin my journey.

I can’t recommend this course highly enough!

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Best PMU artist, best training!

After years of coming to Gemma for my brows and lip blush, i decided to take the plunge and apply for her PMU beginner brow course. She did not disappoint! She was thorough, professional, and incredibly supportive. Completing the training really highlighted how much skill, thought and attention to detail has gone in to every brow she does. I’d highly recommend her to anyone who wants to learn from the very best!

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional, both the results and the overall experience!

I am blown away! As someone that had fair, sparse brows, I’ve always been really conscious of how unbalanced my face looked. I’d been considering PMU brows for about a year and, honestly, I wish I’d done it sooner.
I can’t believe how natural they are, how much it’s boosted my confidence and how it’s totally changed how I see myself.
From start to finish Gemma made me feel comfortable and confident in her abilities and her beautiful nature and tactile conversation made the whole experience calm, enjoyable and just really comfortable.
The studio is chic and spotless, really easy to get to and to park, with enough space to feel like you’ve got a dedicated area to yourself for your treatment.
All in all one of the best treatments I’ve had in terms of results and experience! Thank you! Xx

28 January 2025
Unprompted review
Rated 5 out of 5 stars

I have very sparse to non existent…

I have very sparse to non existent brows, I'd been thinking about PMU for years but never had the courage as it is a permanent commitment. I shouldn't have worried and wish I'd visited Gemma sooner! Her brushstrokes have been a game changer for me. Gemma is a talented and skilled PMU technician, professional and approachable. She takes time templating, ensuring that you are happy. I am not local to Gemma, but the journey is worth it, I have no plans to go anywhere else. Thanks Gem! x

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Gemma really is the best!

Gemma really is the best!
I’ve been coming to Gemma for years to get my brows done, and every time she exceeds my expectations. She’s extremely professional and welcoming and I wouldn’t think of going anywhere else! Can’t recommend her enough x

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Gem is just amazing

Gem is just amazing, she is so welcoming and extremely talented.
I have been having my eyebrows done with her for a few years now, I love them!
I can’t recommend Gemma highly enough, you won’t be disappointed.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Gemma

Gemma puts you at ease as soon as you walk in. Extremely professional, very clean and hygienic. Listens to you and advices on what’s best to suit your face and complexion.
Very gentle with the procedures and the salon is beautiful. Would highly recommend

21 January 2025
Unprompted review
Rated 5 out of 5 stars

The best at what she does

The best at what she does! I travel 3-4 hours to see her and I don't have any regrets at all.
She's immediately welcoming, the space is great and she's always happy to go with what I want to do as a customer, but also recommends and talks me through those decisions really well.
I've also turned up to her in times of chaos more than once and she's been so comforting, calming, relaxed, kind, easy to talk to, friendly and understanding; She's a fab person, as well as very talented at what she does and a great business owner.

I've had eyebrow SPMU before with two previous SPMU tattooist and I've never fully been happy with them until meeting Gemma! (I've had had the initial appointment and free top-up, plus the booster appointment over a year later).

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Boost appointment results 💕

Am so pleased following my boost appointment with Gemma, resulting in perfect brows. I've been a customer with Gemma for over six years and wouldn't trust anyone else! She is the QUEEN of her profession and it's clear to see how passionate and dedicated she is 👑 Thank you Gemma 💕

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Lovely and professional PMA

Gemma is an absolutely amazing PMA - I regularly get my eyebrows filled with her and am always so happy with the results. Gemma is not only professional but lovely and friendly and puts you at ease before she starts her treatments. I wouldn't hesitate in recommending her to anyone who is looking to start their permanent makeup journey.

9 January 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look