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Review summary

Created with AI, based on recent reviews

Evaluating 260 reviews, reviewers had a great experience with this company. Many people find the website easy to use and appreciate the variety of earning opportunities. Customers frequently mention quick payouts, especially after initial verifications, and praise the responsive and helpful customer service. However, some people were dissatisfied with the payment process, noting delays in withdrawals, particularly for new users or for specific offers. There were also instances where customer support was slow to respond or unhelpful, and some users experienced issues with identity verification and tasks not being tracked correctly.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment. While some customers praise fast cashouts, with some... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise it as a great... See more

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the slick, intuitive, and... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers praised the support team for... See more

Response time

Clients share ambiguous opinions on response times. Many reviewers express frustration with slow support,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Would give it 5 stars however after my second cash out is still pending even though I should be on the automatic roll according to the faq section. Other than that, I've had no problems and it's been... See more

Rated 4 out of 5 stars

Just received my gift card Gemsloot.com is definitely legit with an easy to navigate user interface and wide collection of games but the support takes time to deliver rewards

Rated 4 out of 5 stars

Payouts are legit. I mean I have had some problems but that's why you should always read info first. Make sure to always use same email for everything even when downloading games. Makes it a lot smoo... See more


Company details

  1. Alternative Financial Services

Written by the company

Complete short tasks, download apps, earn money. Cash out instantly. Bitcoin, PayPal, Robux, Xbox, Playstation Gift cards and much more!


Contact info

4.2

Great

TrustScore 4 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very great and reliable website.

A very great and reliable website.
I recommend it to everyone.
I have been using it for several months and have not encountered any problems with it.
Payments are processed quickly, and the support is excellent and fast.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Innovative Experience without Proper Support

Cool site, lots of opportunities for rewards. However, I've had multiple offers that supposedly "didn't track", even though previous steps for the app/website went through and credited like normal. It's understandable that this is mostly in the hands of the sponsor themselves, however support was very unhelpful in communication throughout the process. I was unable to follow up after sending >2 messages in succession because it's "too many" when awaiting a reply back. Will not be using again in the future when my money's been at stake for so long without proper updates.

31 March 2026
Rated 4 out of 5 stars

Gemsloot

Helpful staff with good offers, even though it may take some time for withdrawals or customer support, it's still a decent site.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

They didn't mention KYC (Know Your…

They didn't mention KYC (Know Your Customer) requirement when I signed up, and they say they'll pay my first $1.50 withdrawal if I complete KYC. If your personal data isn't that cheap, consider alternatives like Gain GG. I'll update my review if they fix this situation.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

Overall the tracking is very good and reliable, plus they have plenty of good offers and differently types of offers. One of my favorite GPT sites it’s up there with the best. Would recommend to anyone that’s interested in GPT sites, give this one a try. I’ve only been using it for about a month and I’ve been able to withdraw multiple times

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Gemsloot would've been a great…

Gemsloot would've been a great experience, however the amount of times I've ran into issues receiving payouts is obnoxious. I started a complex raid offer, and when I saw rewards for early tasks I started to multi task. Picked a second game to try that I had never even heard of and did not receive any payouts. I contacted support and they told me that I probably already played the game. No proof or verification just an instant assumption on something I never heard of. I brushed it off and tried a few more, but decided to focus on the Raid one since it seemed to pay out correctly.

That is, until I completed the final task which was hit level 60 within 3 months for $100. I hit 60 in less than 2 months, and did not receive a payout. Contacted support with screenshots, and they said they had some delays in the payout processing. Over the course of 3 months of sporadic messages in the ticket they just repeated the same thing, before finally stopping their replies.

When they payout its decent, but factoring in the amount of time I wasted on tasks that did not process from various sources I would say they are not worth the effort and support is less than helpful the moment you DO run into issues.

16 November 2025
Rated 3 out of 5 stars

Not bad

Gemsloot is great, they have a great UI and amazing offers that you can earn. However, for me they have been taking a long time to pay out compared to other platforms at times. Sometimes its instant, sometimes it stuck in verification. Generally a great site to earn though.

Edit:

Disappointed that they allowed one of their offer walls to force a “chargeback” on my account, without even contacting me to ask for further details or to inform me that this was going to happen. Hopefully not something that happens regularly, however I’m still confused as to why this took place.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

One of the greatest

One of the greatest, if not THE greatest play to earn app I have used. It quite literally blows the rest out of the water. I haven't had a single issue which is seriously crazyyyy.

Fast cash outs (instant once you verify), active mods in chat to help with random stuff, and best of all, a CRAP ton of games and offers to choose from. Affiliate system is solid and they added a new crazy feature where you literally get paid to simply install games.

28 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this

Everything started fine, and i was able to make $200 pretty quickly, but then it's all downhill from there. A little more than half of the offers will track, and the offers that do track won't fully track everything. The pending timers i was ok with until i started seeing 30 day timers. That's crazy. And the reason for the 1 star and not 2 star rating is that I put in a support ticket for an offer, and after 13 days, they rejected my ticket, saying the offer wasn't available in Louisiana. That's fine, but I live in Massachusetts. I've never even been to Louisiana. They have a lot of work to do. Avoid it.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Its not a scam yall

At first, I thought Gemsloot was a scam or just another waste of time, but so far I've been making money, and I thank their staff as well. They helped me when an offer wouldn't track. You all should try, just don't be lazy and actually do the offer, and you'll get paid

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Rewards for most games dropped 70% today mid offer for everyone.

Seemed really good at first. Thought this was the first time a GPT site cared. They have virtually no support on tickets or their discord. Scam posts stay up for days. People posting nudity, calling people pedophiles. Not a mod in sight. Now for the website portion. Today they nuked every original offer by then on there. People were days into games and all of our games pay changed in an instant. Nothing small either, I'm talking 70% decreases. My offer specifically I'd spent 10 hours in some of the end goals were $240 combined because they're difficult and they are now $30 combined. Changing pay mid offer is slimy business. Tickets take months with no response on their own games. You either die a hero or live long enough to become the gemsloot I mean villain.

24 March 2026
Unprompted review
Gemsloot logo

Reply from Gemsloot

Hey, thank you for sharing this — and we're sorry to hear about your experience. We genuinely do care, which is exactly why we want to make this right.

To address the payout change directly: advertiser rates are set and controlled by the advertisers themselves, and per our agreements with them, they do reserve the right to adjust payouts at any time. We know that's frustrating, especially when you're deep into a game and have invested real time.

That said, we don't want you to feel shortchanged for time you've already put in. Please open a support ticket if you haven't already, and our team will review your specific situation and work with you on a credit to cover the difference. That's our commitment to you.

As for the other concerns you've raised — moderation and support response times — these are things we take seriously and are actively working to improve. We appreciate the honest feedback, even when it's hard to hear.

Gemsloot Customer Experience Team

Rated 4 out of 5 stars

Lots of great games

Lots of great games, I would like to see more match three games so people can get to their payout goals faster. Other than that it’s really great.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

This company has so many issues and…

This company has so many issues and should not be trusted at all.

First, they partner with companies that when you go through their portal and complete a task and it doesn’t register, they’ll then make you reach out to the other company to let them know to let gemsloot know that you completed it

The second company will ignore you and gems loot will not pay you (-25$)

Secondly, you will submit your proof for other tasks that you paid money to complete and they will ignore your ticket. Requests for weeks on end and acknowledge the proof but not pay you.

Their thieves they’re one of the most underhanded companies, and I refuse to not let everyone understand. Do not trust this company with your money or your time they’re devious.

I have Ludacris amounts of proof of weeks of ignored tickets money not paid tasks, not acknowledged.

Good luck coming back from being a thief your reputation is tarnished

As well, they email you every time you make a withdrawal and ask you to review their company. I ignored it so many times, but because they won’t pay me and are ignoring my tickets here’s my review Bro.

9 March 2026
Unprompted review
Gemsloot logo

Reply from Gemsloot

Hey, we hear you — and we're sorry this has been your experience. Weeks of ignored tickets is not acceptable, and we understand why you're frustrated.

Here's the honest reality with third-party offer providers: when a provider doesn't register a completion on their end, we don't receive the credit or payout from them either, which makes it very difficult for us to pay out on our side. That's not an excuse — it's a structural issue we're working to improve, but it does affect what we're able to do in the moment.

That said, we don't want to leave you hanging. Please submit a support ticket (or reply to an existing one) with your proof, and we'll review your case personally and do our best to make you whole as an exception. The situation you're describing — acknowledged proof with no follow-through — shouldn't happen, and we want to fix it for you specifically.

We appreciate that you took the time to write this out. Feedback like this, even when it's tough, is how we get better.

Gemsloot Customer Experience Team

Rated 1 out of 5 stars

Power trip staff in chat

Power trip staff in chat. They advertise instant cashouts, however they're not instant at all. Been waiting hours and hours for cash, just to be told it will take days because I'm a new user. False advertisment to the highest order. Send out mass emails claiming instant cashouts to get people to come to the site, but then never process those withdrawals instantly. Scammers. Questioning the instant withdrawal process, Makes "Forbidden" the power trip staff member mute me in chat for 10,000 minutes, because he's too upset about me bringing light to their scam. Stay away from this site. You won't be paid out instantly at all and will wait for every single cash out. Go to Freecash and Earnlab, you'll get paid instantly unlike this garbage site.

22 March 2026
Unprompted review
Gemsloot logo

Reply from Gemsloot

Hey, thanks for the feedback and we're sorry for the frustration here. We want to clear a few things up.

Instant cashouts are real and do happen for a large portion of our users — but they're not a flat guarantee for every account at every stage. Withdrawal speeds are determined by a combination of factors including account age, history, and advertiser chargeback ratios. New accounts go through an initial manual review period as a safeguard for everyone on the platform. We know that's not ideal when you're eager to get paid, and we're always working to communicate this more clearly upfront.

Regarding the mute — moderation actions should never be used to silence legitimate questions about our platform, and we don't condone that. Please open a support ticket and contact our support team for us to lift your mute. If you have any further concerns, you're welcome to bring them up in chat or reach out to us directly.

Once your account clears the initial threshold, you'll see the instant processing firsthand. If you have a pending withdrawal you're still waiting on, please contact our support team and we'll take a look.

Gemsloot Customer Experience Team

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