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Genisys Credit Union Reviews 732

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TrustScore 2 out of 5

2.1

Money & Insurance
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Rated 1 out of 5 stars

If I could give no stars at this point, I would. Been a member (Originally T&C Federal) since childhood. Ridiculous overdraft fees, hard to get a loan at a decent interest rate. When you go through... See more

Rated 2 out of 5 stars

They used to be a lot better. ATM ate my card the day before Memorial Day. So I couldn’t get ahold of them for 2 days. The people atvcommerce branch were great and got me back into my card. Got my mon... See more

Company replied

Rated 1 out of 5 stars

I've worked in banking for 9 years and for three banks in that time at various levels.. And I'll say that I've never seen such an unorganized financial institution in my life. Absolutely the worst len... See more

Company replied

Rated 5 out of 5 stars

My experience of Genisys CU has always been positive in terms of efficiency and personal touch. Greeted with a smile and kindness. Two traits sadly missing in today's business world. Having helps... See more

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Company details

  1. Money & Insurance

Information provided by various external sources

At Genisys Credit Union, we think you should love your financial institution. When you bank with Genisys, we know you will! Here at Genisys, we are owned by our members so we are focused on providing outstanding service and value. Each and every day we are guided by our company values to be Trustworthy, People-Focused, and to provide Quality Service. We exist to serve our members’ interests, not stockholders. Genisys consistently leads several “best credit union” lists in the communities we serve in Michigan, Minnesota, and Pennsylvania. This recognition is based on the products and service we provide. In addition, we are ranked among the nation’s top credit unions for safety and soundness.

Contact info

2.1

Poor

TrustScore 2 out of 5

732 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Thank you.

Everyone is always very nice and very helpful whenever i go in. App is easy to use, transfers etc.. Never any issues. Thank you.

3 May 2019
Unprompted review
Rated 5 out of 5 stars

These guys know what they are doing

These guys know what they are doing! Great interest rate attracted me to move money to their high-yield checking account. And their excellent customer service is keeping me! Plus they raised the interest rate!

11 April 2019
Unprompted review

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