Genspark Reviews 

226
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the platform's comprehensive AI tools and agents, finding them useful for generating slides, images, and analyzing data. Many highlight the efficiency and productivity gained, noting continuous improvement and the ability to remember past interactions. However, a significant number express dissatisfaction with the subscription model, citing rapid credit consumption and restricted "unlimited" features. Many customers also report unresponsive customer service when resolving billing or cancellation issues. Some users find the product unintuitive or experience glitches like inconsistent AI output, file export difficulties, or account access problems.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience, with many finding the platform helpful and... See more

Product

Users describe ambiguous interactions with product, with many praising its speed, accuracy, and ability to... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence, with many reviewers praising its power and... See more

Subscription

Consumers find subscription to be negative, with many reporting issues such as hidden charges, unexpected... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I usedGenspark.ai to create placeholder background images and character sprites for a game I’m making. It continues to get better at understanding natural (“vibe”) prompts, though there’s still a... See more

Rated 3 out of 5 stars

I have only tried generating slides so far. Pros: 1. Uses different AI models to give you the best possible reponse so you don't have to manually do the comparison yourself. 2. The slides... See more

Rated 3 out of 5 stars

First, I asked an urgent question in May and it was answered in July, That is unacceptable for a client who has paid for the service. Second, as I only ask for PowerPoints, their design is not ve... See more

Rated 3 out of 5 stars

Credits ran out quick on my 1st purchase. Auto payment was deducted but team were super helpful to do a refund without any drama . Thanks to Shawn and team for swiftly solving the matter.


Company details

Written by the company

Genspark is your all-in-one AI workspace.


Contact info

2.9

Average

TrustScore 3 out of 5

226 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 1 month

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2.9

All reviews

(226)

217 reviews in the last 12 months

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Rated 1 out of 5 stars

"I want to test your tool for a full…

"I want to test your tool for a full project"

“Hi team, I’m creating a 3-hour film using GensPark. Can you provide me 2 days of trial access or extended credits to showcase your tool’s true potential?”

My GansPark account is gudiya21084@gmail
Thank you 🙏🏼

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Genspark: The Emperor's New AI — Paying Premium for the Privilege of Déjà Vu

I'm absolutely *thrilled* to report that Genspark's 'revolutionary agentic AI' has managed the impressive feat of being virtually indistinguishable from OpenAI's o3—except for the hefty price tag, of course! How delightful to pay premium rates for the exact same capabilities I already have access to elsewhere! The marketing team promised me a superintelligent digital assistant that would transform my workflow, but instead, it delivered what appears to be a carbon copy of existing technology with a shiny new logo. Perhaps the truly 'agentic' part is how efficiently it extracted US$239.88 from my wallet for a year's subscription of repackaged functionality. Next time, I'd appreciate it if the chasm between ambitious marketing claims and actual product capabilities wasn't quite so Grand Canyon-esque. I'd gladly reconsider if Genspark could demonstrate actual value beyond what's already available—until then, I'll stick with solutions that don't require me to pay twice for the same underperforming SaaS tool to experience the disappointment again.

2 May 2025
Unprompted review
Show reviews in all languages. (226 reviews)

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