First of all, it's real lizard leather. It may be banned in many countries but luckily in Serbia it isn't. Quality and design overall is fantastic, im very pleased and will deffinetly buy from here ag... See more
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I was really doing a lot of research on wallets and stumbled across Gentcreate and bought they Crocodile Embossed Leather Wallet. The packaging and experience was phenomenal and the customer service... See more
Really impressed with the wallet. The quality feels great right away and it has a very premium look and feel in hand. You can tell a lot of thought went into both the design and the materials.. everyt... See more
I have ordered online a canvas backpack from the gentcreate website. The quality of the backpack is not to my liking. I have contacted gentcreate three times now over several days asking for informati... See more
Company details
Written by the company
Gentcreate is a luxury fashion brand that sells only the highest-quality goods and products. Products include phone cases, wallets, card holders, AirPods cases, passport holders, backpacks, bags, and more. Our designs capture the fusion of elegance and practicality. They are meticulously planned and executed, bearing the mark of our skilled artisans. Every stitch, fold, and cut of our goods and products is made with the intention of creating a product that's not only aesthetically pleasing but also unique and luxurious as possible. Minimalism is at the heart of Gentcreate. We believe in the power of simplicity, clean lines, and uncluttered designs. Our products are made to complement the modern individual's lifestyle, showcasing elegance in its simplest form. We let our quality materials and craftsmanship shine, without the need for excess or extravagance. Browse our website for leather goods and tech accessories. Gentcreate isn't just a brand—it's a promise. A promise of quality, luxury, and a touch of elegance in every single product. From our humble beginnings to our growth into a globally recognized name, we remain committed to our mission: creating leather goods that encapsulate the very best in design and craftsmanship. So when you choose Gentcreate, you're not just buying a product - you're embracing an experience.
Contact info
Dover, United States
- +19176753258
- support@gentcreate.com
- gentcreate.com
4.3
Excellent
40 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sofisticated brand💫
27 April 2025
Unprompted review
Really fast delivery good service
Really fast delivery good service, I bought MC side bags, the quality is top notch. Thank you.
21 April 2025
Unprompted review
Stunning
Stunning! I got the passport case in brown croc, and it is absolutely gorgeous, sophisticated and a classic. The shipping was fast and the quality is amazing.
9 April 2025
Unprompted review
Beautiful Exquisite material that feels…
Beautiful Exquisite material that feels and looks incredible.
19 March 2025
Unprompted review
Excellent Product Quality and Fast Shipping
I ordered the crocodile wallet from Gentcreate two months ago. I didn’t write a review earlier because I wanted to see how the leather would hold up with daily use.
I can only say that I am truly impressed with the quality and overall service.
3 January 2025
Unprompted review
Quality and Looks are top notch
Quality and Looks are top notch! Very pleased with the Bags!
19 February 2025
Unprompted review
Customer Service at its Best
The customer service team at Gentcreate is absolutely outstanding! It's rare to find a company that truly stands behind their products and genuinely supports their clients. I reached out about an unsatisfactory purchase, and they went above and beyond to make it right.
I will definitely be purchasing from them again in the future!
15 February 2025
Unprompted review
Customer service and return policy are outstanding
Customer service and return policy are amazing and I will buy future products from Gentcreate.
15 January 2025
Unprompted review
Great service
19 December 2024
Unprompted review
Reply from gentcreate.com
Thank you kindly for your review Martine! - We are happy you found our service as such!
I ordered a backpack
I ordered a backpack. I am very pleased with the quality of the materials and the construction.
6 December 2024
Unprompted review
Great customer service
Great customer service! I ordered the wrong size of a phone case, and not only did they agree to give me a full refund, but they also want me to keep the phone case and re-gift it. I did not expect this but am grateful. They also respond to emails / inquiries in a timely manner.
1 December 2024
Unprompted review
Reply from gentcreate.com
Thank you for your lovely review Jo! - We put our customers as the number one priority, and hope that every customer leaves satisfied, even at our own expense!
I can absolutely say without hesitation…
I can absolutely say without hesitation this is THE BEST company to purchase exotic leather items from. Their customer service is top notch and their management is amazing and extremely fair, depending on the circumstance. I will purchase all of exotic leather products from this company moving forward. I’ve book marked their page so they’ll always just be a click weay
19 October 2024
Unprompted review
Great customer service
Great customer service, I ordered the wrong phone case on accident and messaged them. It took them 4 days to reply but they felt really bad and said it had been moved to spam so they let me keep the one that I mis ordered and sent me 2 new cases of my choice. The went above and beyond for my mistake!!
26 September 2024
Unprompted review
Quality and service
The quality of their product, the Croco Glossy Burgundy case, is outstanding! And their customer service is the kindest. I would definitely recommend them, 5/5!
17 May 2024
Unprompted review
SCAM: False advertising, terrible customer service
I ordered an AirPod Pro 2 case, they sent me a version 1 twice. I sent a video clearly demonstrating that they sent me the incorrect case twice (same exact size) and that it did not fit my AirPod 2 they suggested my AirPods were counterfeit instead of just sending me the correct item I purchased.
I purchased my AirPod Pros directly from the Apple Store in person and even checked my serial number to confirm its authenticity and version/model number.
Upon further inspection, the images on the product reviews are clearly a different design then the ones I received, leading me to believe that this is a scam and that they do not actually carry any AirPod Pro 2 cases. Huge waste of a months time.
19 April 2024
Unprompted review
Cool company and great customer service
The ordering process and delivery was seamless. There are multiple payment options and though I decided to return the phone case since I needed one sooner for travel purposes, I would buy from them again the next time I need a case. The return process was easy and their customer support is timely and off the charts compared to what he would see with other online retailers today. I will recommend my friends and family to check out! I also appreciate that their materials are Eco friendly and wear in a cool way.
15 March 2024
Unprompted review
Fluffed Product Reviews
Tried to leave a review (a rating of 4 stars) for a product I ordered. The review does not show up on the product page, even after a while of waiting.
Order, tracking information, and product information were readily available through Shopify. So, otherwise a good experience.
4 February 2023
Unprompted review
Reply from gentcreate.com
Hi Sam. Thank you kindly for taking the time to give us your input regarding our review system.
To clarify the issue - some reviews get flagged due to containing certain words, to prevent spam & other security issues.
We do manually approve reviews that get mistakenly flagged - if you'd share your order number here, we will gladly approve it.
With best regards,
Bjorn - GENTCREATE.
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