Gentle Dental Care Group Reviews 

303
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

Went for an Invisalign treatment didn’t get the teeth they showed me. Told me I have to pay an additional half the price of the treatment to try and get what they first showed me on the scans that I i... See more

Rated 5 out of 5 stars

Kindness. Patience. A proper explanation of what has gone wrong. Enough advice to make an informed decision. An interest on me as a person. Plus standard things like ample parking and competent r... See more

Company replied

Rated 5 out of 5 stars

Dr Kam at Gentle Dental Care,fitted 2 crowns for me. I am very pleased with them,comfortable & look better than my own teeth. My whole experience throughout the treatment was a positive one. Dr... See more

Company replied

Rated 5 out of 5 stars

I had a checkup and filling session with Dr Anhaar Mohamedali last Friday. I have known Dr Anhaar for many years well before she joined GDCG as an associate. Dr Anhaar is an extremely dedicated and... See more

Company replied

Company details

  1. Dental clinic
  2. Cosmetics shop
  3. Dentist
  4. Wellness centre

Written by the company

Offering dentistry to Croydon and the surrounding areas for the past 30 years, we offer the full range of dentistry, from routine check-ups to comprehensive implant care.


Contact info

4.2

Great

TrustScore 4 out of 5

303 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(303)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Generally an excellent practice.

Having used this practice for a number of years, I am very pleased with the service I received. So much so that I am free of any dental problems together with regular hygienist visits. Can't be bettered.

16 May 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Des,

Thank you for your kind words and continued trust over the years. We're delighted to hear about your positive experience and look forward to serving you in the future.

The team

Rated 5 out of 5 stars

Very professional services

Very professional services. Dentist was very informative, and worked effectively. Excellent cleanliness and wonderful work

14 May 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Faryn,

Thank you for your kind words. We're delighted to hear about your positive experience and satisfaction with our services.

Best regards,
The team

Rated 5 out of 5 stars

Everything was explained clearly…

Everything was explained clearly before, during and after the proceedure. I was put at ease and was very satisfied with the professionalism, care and treatment I received. I highly recommend Gentle Dental to anyone requiring excellent dental care.

14 May 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Clive,

Thank you for your kind words and recommendation. We're delighted to hear you had a positive experience and felt at ease throughout your visit.

The team

Rated 5 out of 5 stars

Referral actioned immediately

I needed to be referred to a specialist Dental Hospital. This was processed immediately. I am truly grateful for the swift action taken by the Dentist at this practice.

10 May 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Pat,

Thank you for your kind words. We are delighted to hear that you are satisfied with our swift service. Your feedback motivates us to continue providing the best care.

The team

Rated 2 out of 5 stars

Use your head...

This company manipulates and rejects critical reviews... Be clever & Beware!

1 May 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Hi Jon. Apologies for the confusion on my request for information on your previous review. I requested more information on the platform to help us identify yourself better so I could look into what happened at your appointment with us as I couldn't find a patient with your name on the day you said your appointment took place. I will leave this reply here in the hope you'll email me on team@gentledentalcaregroup.co.uk so we can look into how we can improve our service. Kind regards. James

Rated 5 out of 5 stars

Petra my hygienist is so good

Petra my hygienist is so good! I’ve never felt so good after my teeth got cleaned. I’m new to the area and definitely happy i chose this dental clinic.

9 May 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Mel,

Thank you for your kind words. We are delighted to hear about your positive experience with Petra. Welcome to the area!

The team

Rated 5 out of 5 stars

Never need to fear having an implant again!

This was my first time having an implant. The whole process (which started in autumn 2023 and was completed in May 2024) was made seamless by the professional, kind and caring manner in which I was treated. A huge thanks to Dr Mish who started the procedure with a painless tooth extraction - i was really impressed - to getting me to the point where the tooth needed to be made and fitted by Dr Bardia. I was really delighted with the result and I would thoroughly recommend the team at 391 Wickham Road if you need an implant.

7 May 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Felicity,

Thank you for your kind words. We're delighted to hear about your seamless experience and satisfaction with Dr. Mish and Dr. Bardia. Your recommendation means a lot to us.

Best regards,
The team

Rated 5 out of 5 stars

Painless having injections and talked…

Painless having injections and talked through all treatment options. Very happy

3 May 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Claire,

Thank you for your kind words. We are delighted to hear that you are very happy with our service and the treatment options provided.

The team

Rated 5 out of 5 stars

Dr Avi and his team

Dr Avi and his team looked after Nicky and me as usual. They shuffled their lunchtime around to accommodate an emergency visit so we could also both have hygienist appointments. My root canal was mercifully pain free! Everyone was friendly and helpful. Great service. Thanks.

30 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Philip, we appreciate your kind words. We're glad to hear you had a satisfactory experience with our team's flexibility and service. Thank you. - The team

Rated 5 out of 5 stars

Popped it try to get an emergency…

Popped it try to get an emergency appointment and was seen straight away by the dentist. He was very thorough with the examination and X-ray and then carefully explained everything to me.
He later phoned me at home to ask more questions after again reviewing my X-ray. He is going to refer this to another dentist for their opinion. Gave me antibiotics so that I can enjoy my holiday and booked in to see them after that to review my options.

29 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Gillian, we're glad our dentist could assist you promptly and thoroughly, guaranteeing your comfort during your holiday. We look forward to your next visit! The team

Rated 5 out of 5 stars

Good Service by the Dentist

Good and honest advise.

25 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Jerome,

We appreciate your recognition of our service and honesty. Your satisfaction is our priority.

The team

Rated 4 out of 5 stars

Comfort and Value

I had a new dentist for my check up appointment, following my former one's retirement.

She's was very polite and had good discussions with her. In addition to doing the required checks and minor cleaning of teeth.

I look forward to seeing her again

25 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Jordan, we appreciate your kind words. We are pleased to hear that our new dentist has met your expectations. Looking forward to seeing you again for your next appointment. The team.

Rated 5 out of 5 stars

From the beginning

From the beginning, I was made to feel relieved and relaxed. The thought of having to wear false teeth was not on my list of things to do. Today I went for a my final fitting, and yes, it’s going to take a little getting used to them.

18 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Michelle,

We're glad to hear of your positive experience and thank you for sharing it. We understand it takes time to adjust, and we're here for you.

The team

Rated 5 out of 5 stars

exceptional!

As always my visit to the dentist turned into a very pleasant unique experience thanks to Dr Amit exceptional care! A care delivered out of passion for his profession, he never rushes anything, always provides a thorough check up followed by precise guidance, all this whilst making me feel comfortable. I feel so blessed to have come across Dr Amit!! Thank you so much!!! Not to forget the wonderful team supporting him and the greatly refurbished clinic. Thank you!

17 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Michela, we are thrilled to hear about your wonderful experience with Dr Amit and our support team. We appreciate your kind words and look forward to your next visit. The team.

Rated 5 out of 5 stars

The dentist I saw today was excellent…

The dentist I saw today was excellent on all fronts. He gave me the whole works, viz: treatment,lots of very good advice and samples of stuff I need and where I can get them from. I felt very welcomed.

16 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Victor,

We're pleased to hear that our dentist exceeded expectations and provided excellent care. We appreciate your feedback.

The team

Rated 5 out of 5 stars

Very friendly and kind explained…

Very friendly and kind explained everything they was doing

16 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Amanda,

We appreciate your kind words. It's fantastic to hear you valued our staff's explanatory approach and friendliness.

The team

Rated 5 out of 5 stars

Highly recommended dentist

Dentist is very caring and approachable, explaining procedures very well showing empathy towards patients and putting them at ease. He went the extra mile to phone me for the first few days after the procedure which was excellent aftercare and remembered a family member was having surgery and asked how they were which was very thoughtful

4 April 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear John,
We appreciate your positive feedback. It's wonderful to hear our dentist's empathy and approachability made a difference. We strive for such care with every patient.
The team

Rated 5 out of 5 stars

Excellent dental practice

Excellent dentist who was very gentle, explained everything clearly & had time to do a small filling straight away.

26 March 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear John,
Thank you for your positive comments. We're manificent to hear about your experience. We will always strive to provide this level of service.
The team

Rated 5 out of 5 stars

Dental crowns

Dr Kam at Gentle Dental Care,fitted 2 crowns for me.
I am very pleased with them,comfortable & look better than my own teeth.
My whole experience throughout the treatment was a positive one.
Dr Kam treated me as a valued patient,kind & mindful.
His lovely dental nurse Georgina was so reassuring by gently pressing her hand on my shoulder when she felt i might be feeling discomfort.
A big thank you to both.
Maria

26 March 2024
Unprompted review
Gentle Dental Care Group logo

Reply from Gentle Dental Care Group

Dear Maria, we are thrilled to know you had a positive experience with Dr. Kam and Georgina. Your feedback is appreciated and we thank you for trusting us with your dental care. The team

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