Customer attention very good, and very nice classic pattern design, but the silk material is too soft, too light silk, maybe I had too high expectations, I like heavy silks.
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Great échange directly with the owner. Great follow up for the delivery and what a surprise when you open the box with a handwritten note and two beautiful ties with excellent fabric and crafmants... See more
Company replied
Romain runs his business with a passion for menswear and excellence. His prompt and honest responses and updates put him on the very top of my list for small vendor of top quality ties and pocket squ... See more
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Waited very long time to get delivery, but the quality product worthed it
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Gentlemenclover, la cravate qui veut tordre le cou à toutes les idées reçues ! Un style italien avec un esprit français ! Fait main en Italie I Basé au Mans et à Paris, France
Contact info
My first purchase
My first purchase, Even if i Walt for à long time,I was delighted by my purchase.My tie mets to my expectations:quality was There.Congratulations
10 March 2022
Customer attention very good
Customer attention very good, and very nice classic pattern design, but the silk material is too soft, too light silk, maybe I had too high expectations, I like heavy silks.
6 November 2021
Reply from Gentlemenclover
My first 2 star rating in almost 200 5 star ratings. Congratulations!
Sir, if there is a point where I have difficulty answering for my customers for a few months. It's the delay and the waiting time for orders! I would like to apologize to my customers for this.
I take advantage of your comment to do so. On the other hand, if your requirement has limits. I do not hide from anyone that my concept and my way of seeing the tie is to have around the neck a light silk is destructured.
On the other hand all my ties are handmade with a luxurious silk quality.
If you like heavy silk avoid ordering from my store in the future and spoil all my work!
Romain
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Mon premier 2 étoiles en presque 200 notations 5 étoiles. Toutes mes félicitations !
Monsieur s'il y a bien un point ou depuis quelques mois j'ai du mal à répondre pour mes clients. C'est le délai et le temps d'attente des commandes ! Je tiens à m'excuser auprès de mes clients pour cela.
Je profite donc de votre commentaire pour le faire. D'autre part, si votre exigence à des limites. Je ne cache à personne que mon concept et ma façon de voir la cravate est d'avoir autour du cou une soie légère est déstructuré.
D'autre part toutes mes cravates sont faites à la main avec une qualité de soie luxueuse.
Si vous aimez de la heavy silk éviter à l'avenir de commander sur ma boutique et détériorer ou plutôt de manquer de respect à tout mon travail !
Romain
Nice product and excellent service and…
Nice product and excellent service and communication
28 September 2021
Reply from Gentlemenclover
Dear Johan, thank you for this review.
I am glad that you like your product.
Sincerly,
Chloé @gentlemenclover
Outstanding as always
As was the case with previous purchases, Romain of Gentlemenclover again provided an impeccable service. He was always reachable and ready to respond to questions. When one of the items I had ordered—a shirt—was delayed due to a flaw found during quality control, he informed me of the delay promptly and kept me in the loop. This is the sort of service I expect from a serious menswear outfit offering superior product.
7 September 2021
Reply from Gentlemenclover
Dear Matt, again my apologies for the delay.
It was a pleasure to talk with you. Thank you for the rating.
Sincerely,
Chloé @Gentlemenclover
Wedding tie
Wanted a new tie for my wedding and always wanted a 7fold. Ordered one that fitted all my needs in beautiful Madder silk. Came just in time well packaged and very well made
19 August 2021
Reply from Gentlemenclover
Thank you Gary, for your note and glad to be able to be part of this wonderful day for you in my own way. Best wishes.
Romain @Gentlemenclover
Excellent service
Excellent service, communication and product as always. One of my favourite tie brands that I keep coming back to. Romain is a pleasure to deal with. Highly recommended for a great experience.
14 August 2021
Reply from Gentlemenclover
Nabil, thank you. Thank you for this new rating. Your beautiful understanding in all elegance and for your orders. Really happy to be able to serve you to the best of my ability. It is my pleasure.
Romain @Gentlemenclover
The shopping experience is perfect with…
The shopping experience is perfect with a lot of care given to the customer relationship.
Romain is very reactive and accommodating.
26 July 2021
Reply from Gentlemenclover
Thank you Edouard and I'm glad I could be more responsive for you than I have been in the past few complex months. Since your rating, a new order and tie has arrived so thanks again!
Romain @Gentlemenclover
Great échange directly with the owner
Great échange directly with the owner. Great follow up for the delivery and what a surprise when you open the box with a handwritten note and two beautiful ties with excellent fabric and crafmantship! I couldn't see anything in bad in this transaction, it's definitely worth the investment !
Thank you Romain and keep up this excellent work !
Those were my 5th and 6th and always a pleasure to receive them and discover this amazing work
Cheers
Antoine
23 July 2021
Reply from Gentlemenclover
Dear Antoine, thank you for this new rating and feedback.
I am delighted that everything is to your liking even after several orders. I try to do my best, with passion. The order is a whole and for me the main subject is as important as what surrounds it! Thank you very much. I am looking forward to hearing from you.
Romain @Gentlemenclover
Reply from Gentlemenclover
Dear Edouard, thank you very much for this comment which allows me to emphasize that I am lucky to have the understanding of my customers about service and waiting. Quality takes precedence over sometimes incomprehensible expectations. We are now seeing better days and that is also thanks to your comment, feedback and support!
Merci
Romain @Gentlemenclover
Amour the best
The quality and beauty of the silk is stunning. Once you hold it in your hand, you feel that it's no common tie.
23 May 2021
Reply from Gentlemenclover
Dear André, Thank you for your feedback and I'm glad that for a first time it could satisfy you! Pleasure shared!
Romain @Gentlemenclover
Fast
Fast, personalized service. Impeccable quality merchandise. Looking forward to wearing this beautiful tie for years to come.
29 April 2021
Reply from Gentlemenclover
Thank you always easier for us in this context of a home-style choice than custom for responsiveness. I am delighted that you like this first set! Enjoy!
Romain @Gentlemenclover
Reply from Gentlemenclover
Thanks Malcolm for your kind words.
Enjoy your tie and I am glad you like it!
Best
Romain @Gentlemenclover
A very efficient service and good advice!
As usual, Gentlemenclover service is very efficient! A good communication, a perfect advice, and an accurate logistic!
17 March 2021
Reply from Gentlemenclover
Dear Romain, we don't change anything: pleasure, passion, availability, listening and writing!
Thank you for this message and new feedback.
Romain @Gentlemenclover
Excellent service
Excellent service, cravate fantastique et d'un confort remarquable ! Merci romain :)
10 February 2021
Reply from Gentlemenclover
Cher Grégoire, merci pour cette première notation qui je l'espère ne sera pas la dernière.
Je suis également ravi de votre satisfaction. Profitez bien de votre grenadine de soie !
Cordialement
Romain @Gentlemenclover
Great experience, highly recommended
The quality is amazing and the communication with the seller was amazing! Shipping was super quick. Value for money and an amazing gift for my boyfriend who is in love with the brand. Highly recommended.
It is always great dealing with nice people who care about their customers and their quality.
6 February 2021
Reply from Gentlemenclover
Thank you for our exchanges and for taking the time to rate us.
Glad that my ties can be a great gift.
I look forward to seeing you again in our online shop.
Best regards.
Romain PIZZANELLI @Gentlemenclover
A sublime tie and an exceptional service!
Thank you very much Romain for the tie and the handwritten letter for my brother's birthday gift. Fantastic tie, the best out there. Can only recommend the ties and service of Romain. I will order, for sure, many more times.
26 January 2021
Reply from Gentlemenclover
Dear Yann, a pleasure for me whatever the objective. Whether it is personal or for a birthday or other occasion. I take pleasure in writing these few lines for each mailing in all sincerity and heart. Thank you for your support and our various exchanges. And for taking the time to write me down.
See you soon with pleasure.
Romain PIZZANELLI @Gentlemenclover
Super
Fantastic service and quality of the product. Beautiful packaged and delivered within a very reasonable time.
6 January 2021
Reply from Gentlemenclover
Dear Harry, the pleasure is mine. I am delighted that everything is agreed and thank you for your support. First customer of the year 2021 very touching!
Stay Safe!
Romain PIZZANELLI @Gentlemenclover
Good choice
The products are fantastic. Very efficient logistics ..... which is essential to on-line commerce.
3 December 2020
Reply from Gentlemenclover
Dear Horace, delighted that everything suits you and that your scarves suit you. Looking forward to seeing you again soon. Take care of yourself.
Romain PIZZANELLI @Gentlemenclover
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