Gentlemen's Watch Services Reviews 6

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Watch repair shop

Written by the company

Watch servicing and repairs in the Welwyn Garden City area


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch watchmaker.

I have just received my Glashütte watch back from servicing by Gentleman’s Watch Services.
The whole experience has been excellent. Great communication, fast and courteous. Alec has been a joy to deal with.
My watch looks great and I have little doubt that it will run for many more years now, without trouble.
Highly recommended!

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Very caring service

I am overjoyed with the very caring and detailed service I received. My late father's watch is valuable only in the memories it brings to me. The watch received a very thorough and detailed repair and renovation. When new glass was not available due to unique requirements no effort was held back in polishing the existing glass to make it look like it was brand new. Brass case received enormous effort in hand polish making it look as good as it looked the day it was manufactured. The movement received full service and now it is keeping time as good as it could ever keep. I am thrilled to be able to enjoy a watch that brings me memories of my late father.

5 August 2024
Unprompted review
Gentlemen's Watch Services logo

Reply from Gentlemen's Watch Services

Thank you for the kind words Ahmet, it was a pleasure to work on.

Rated 5 out of 5 stars

A rare and unique find!

Gentlemen's Watch Services are local to me, in the same town. Alec recently repaired some inherited watches plus my father-in laws Rolex which turned out to have been bodged in the past and did an amazing job of all. The quality of his work and service is second to none. He is a delight to work with, and highly recommended. Check him out on YouTube for some real craftsmanship, and entertaining commentary!

9 June 2024
Unprompted review
Rated 5 out of 5 stars

EXCEPTIONAL!

I recently had my 1959 Bulova watch serviced by Alec at Gentleman's Watch Services, and I'm absolutely thrilled with the results! Not only is Alec's expertise and knowledge of vintage watches unparalleled, but his communication and timeliness throughout the process were exceptional. The detailed video he posted on YouTube of the entire service process is a testament to his meticulous attention to detail and transparency. If you value craftsmanship and professionalism, look no further than Gentleman's Watch Service. Highly recommended!

12 May 2024
Unprompted review
Gentlemen's Watch Services logo

Reply from Gentlemen's Watch Services

Thanks TJ. It was a pleasure to work on.

Rated 5 out of 5 stars

I broke my watch. GWS fixed my watch.

I broke my zodiac olympos by dropping it onto the kitchen floor. Gentlemen's Watch Services fixed it (without any malarkey and with no hanging about!) about a month ago and it's been keeping much better time than before I broke it. So that's.... 5/5

15 January 2024
Unprompted review
Rated 5 out of 5 stars

A great service

Alec fixed my watch, which had been broken for months, instantly. No hastle, no waiting list - service unbelievable. I have only been to a watch repair shop a handful of times, and usually they take ages. But not Gentlemen's Watch Services. It was straightforward, easy and the staff are some of the friendliest I have met.

If you want your watch repaired right, I would 100% recommend this business!

2 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look