I was buying a gift for a friend in UAE from UK and couldn't purchase through the online store so I emailed. I got a very quick response with a solution to the issue and once the payment went through... See more
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All is good except that the shipment fees is too high, compared to most of the online stores in UAE, including Amazon, Noon and even smokers center. I only used your website because the boveda 69% 8g... See more
Company replied
Hands down the best place for cigar accessories in Dubai. The prices are unbeatable and the service exceptional! I’ve placed 3 orders so far and each once has been delivered on-time, packaged well... See more
Company replied
Mr. Anis was of great help tracking my ordered item , this was wrongly delivered by courier. Gentlmn was even offering to send a replacement unit in awaiting time of the lost one , great job of the sh... See more
Company details
Written by the company
A curated selection of the finest cigar accessories, ordered online and delivered right to your door, in the UAE, Oman, KSA, Bahrain and Kuwait.
Contact info
Dubai Silicon Oasis, 71805, Dubai, U.A.E.
- +971528034433
- info@gentlmn.com
- gentlmn.com
4.4
Excellent
112 reviews
Hasn’t replied to negative reviews
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Friendly and helpful.
I was buying a gift for a friend in UAE from UK and couldn't purchase through the online store so I emailed. I got a very quick response with a solution to the issue and once the payment went through the gift was delivered the next day. Mark who emailed me was friendly, helpful and efficient.
14 April 2026
Professional customer-oriented service
Very fast-responsive accommodating and customer-oriented service received form the team. Experienced shortfall in product was rectified immediately.
3 February 2026
Happy
Best price for a premium product.
Easy to navigate site. With clear CX/UX.
And free shipping thrown in.
Arrived earlier than expected.
3 March 2026
Horrible experience
Horrible experience. Items not delivered and delivery service is so unprofessional. They confirmed the time and didnt come. So i waited in vain.
29 December 2025
For the discerning gentleman...
Interesting collection aimed towards a discerning man of particular tastes. Good e-commerce and delivery experience, but clear guidelines should be shared when new stock is coming in, and sold out stock should be delisted from the website until replenished.
16 October 2025
Reasonable prices and great service
Reasonable prices and great service.
My order arrived quickly and in good packing.
3 April 2025
Excellent service
12 November 2024
Product quality was as good as…
Product quality was as good as described, timely delivery and fair price.
21 September 2024
Great experience. Authentic products
Great experience during and following up on my order. Superb help and customer support. Items were authentic, andreceived quickly.
26 June 2024
Your website sais 1st orders get 10%
Your website sais 1st orders get 10%. When i placed my order the discount code didn't go through, and my order is for 725 derhams so that's a significant discount
10 December 2023
Responsive
Responsive, attractive prices for premium products, speedy delivery and always at reach
20 December 2023
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