George Boyd Architectural Ironmongery  Reviews 169

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I visited the Sunderland branch this morning for a new UPVC door lock assembly, The counter staff member identified the type straight away and said I can fix that for you. Less than 5 minutes later j... See more

Rated 5 out of 5 stars

Angela Travers at George Boyd Scotland is brilliant, patient, kind and very helpful. Always on hand to assist no matter how simple my query may be. I manage a building for FirstPort Retirement, an... See more

Rated 1 out of 5 stars

My 1st order with George Boyd ( as a property developer): Delivery by DHL one day late, just dumped outside the door, despite us being here. Product box damaged. No fixing screws, instructions (or te... See more

Company replied

Rated 5 out of 5 stars

As fantastic as I had hoped. After a couple of rocky starts with the email a question option, (no response), and the central phone operator giving me the wrong number, (for debt management), I got thr... See more

Company details

  1. Hardware Shop
  2. Construction equipment supplier
  3. DIY Store
  4. Door supplier
  5. Metal supplier

Written by the company

With a reputation for outstanding design, reliability, and service that stretches back over 170 years, George Boyd is your one-stop shop for Architectural Ironmongery and everything needs to finish the job. We have a team of fully trained employees ready to provide you with the advice whatever the project size. As a member of the Guild of Architectural Ironmongery, George Boyd is committed to not just reaching, but exceeding our customer's expectations. Whether you are a Housing Association, Local Council, Independent Contractor or DIY hobbyist, we can offer the highest levels of customer satisfaction.


Contact info

4.0

Great

TrustScore 4 out of 5

169 reviews

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No history of asking for reviews

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4.0

All reviews

(169)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant customer service. I made a…

Brilliant customer services I made a mistake when ordering that I never noticed Kevin called me straightaway and problem was solved in minutes .. will defo use again and I will recommend this company to everyone

6 February 2023
Unprompted review
Rated 5 out of 5 stars

I only ordered a door handle

I ordered online, so I don't know which branch satisfied my order, however, I only ordered a door handle, the service was excellent, next day delivery, more than adequately packed, I will definitely use this company again.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

I recently purchased items from Grorge…

I recently purchased items from Grorge Boyd in Govan. Kevin dealt with my order and he was absolutely brilliant! Professional, extremely helpful and could not do enough to ensure I got the right products at the right price and delivered to my door hassle free.
I would definitely recommend to use this company again and again.
Thank you Kevin and Elaine, all your support is very much appreciated.
Tamla

10 January 2023
Unprompted review
Rated 5 out of 5 stars

Darlington Brance

Darlington Brance
Amazing friendly an very knowledgeable staff . Always willing to help Bob Alli Steph and young Tom Always very helpful, they are a great team .
Keep up the great work guys 👍. X

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Parkhead Branch

Went to Parkhead branch for some door handles and perko closers for one of my jobs. The guys who served me were very professional, knowledgeable and willing to help. I had a great experience at this branch and would definitely be back again. Thanks.

2 December 2022
Unprompted review
Rated 1 out of 5 stars

pleasant helpful staff

pleasant helpful staff, always a pleasure to visit

2 December 2022
Unprompted review
George Boyd Architectural Ironmongery  logo

Reply from George Boyd Architectural Ironmongery

Thank you for your kind words! Unfortunately, it looks like you may have given us 1 start by mistake.

Rated 5 out of 5 stars

Great service it George Boyd Leicester branch…

I visit George Boyd Leicester branch 4510,and must say the service I got from t was exceptional!!polite,friendly and helped me find what I was looking for..thank you for the service T I'll definitely visit again!

19 November 2022
Unprompted review
Rated 5 out of 5 stars

South street branch

I have used south street branch a few times now as they are always helpful and knowledgeable on their products. Never had a problem getting what I was looking for and would highly recommend.

13 November 2022
Unprompted review
Rated 5 out of 5 stars

I recently went to this Leicester…

I recently went to this Leicester branch to purchase some tools. Great customer service received by a member of staff called Asif. Very friendly and helpful. He took out his time to assist and guide me. I would 100% recommend!

22 November 2022
Unprompted review

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