GermanAutoParts.com Reviews 

1,614
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products and competitive pricing. Reviewers frequently highlight the fast and reliable delivery service, often noting parts arrive quicker than expected. Many people appreciate the proactive customer service, including calls to verify orders and ensure correct parts are shipped. The quality of the parts and the broad selection available are also consistently highlighted by consumers. Customers frequently mention the ease of ordering and the helpfulness of the staff in addressing their questions. Many reviewers express long-term satisfaction, indicating they have been loyal customers for years due to consistent positive experiences.

What people talk about most

Product

Customers are generally satisfied with the products, often finding them to be genuine, as advertised, and of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising fast shipping and timely... See more

Price

People report positive experiences with price, consistently finding the prices to be good, reasonable, and... See more

Quality

Customers consistently note positive experiences with quality, often praising genuine and legitimate parts... See more

Order

Consumers find the ordering process to be positive, highlighting its ease of use and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been buying parts from GermanAutoParts.com for about 18 years now and have never been disappointed. Products are always as specified, reasonably priced, and received promptly. Web site is easi... See more

Rated 5 out of 5 stars

I ordered a turbo seal that I needed before leaving on a long trip, and it arrived quickly and fit perfectly. Before ordering on a late Friday afternoon, I called first, a nice human picked up, and w... See more

Rated 5 out of 5 stars

Working with Mark was a real pleasure. He had OEM parts for my 1987 Porsche 911 Carrera that other vendors did not carry. Ordering, shipping and delivery were seamless and fast. Check out GermanAutoPa... See more

Rated 5 out of 5 stars

Great customer services! Before sending the parts, they called and verified the ordered parts according to my car’s Vin number and suggested the sensors I should’ve included with the parts. They worke... See more


Company details

  1. Auto parts shop
  2. Car accessories shop

Information provided by various external sources

GermanAutoParts.com has been a leading source of OEM and Genuine parts for European cars since 1994. We stock quality parts at great prices, ship fast and have knowledgeable sales staff.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,614)

214 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a part but there was only one…

I ordered a part but there was only one available, they called to verify that there was only one on hand & if I still wanted it due to it requiring 2 ( brake rotors ).
So they just wanted to verify if I still wanted to place the order.

24 February 2026
Rated 5 out of 5 stars

Service

Mark is awesome to deal with, the service is great and parts are of great quality.

24 February 2026
Rated 5 out of 5 stars

Personal And Through

Mark does his best to always heip me get the correct parts at a fair price. He also try’s to source the items from a single wharehouse close to.my garage which lessens my freight.
Been dealing with you folks quite awhile and plan to continue.
Dr. Robert Stelfox
Temple. Texas

16 February 2026
Rated 5 out of 5 stars

Big waste in packing materials

Materials are all as advertised. However, why did they send 1 filter, 3 washers for oil filter and 1 oil filter in such a big box? It does not make sense for shipping cost and wastage of packing materials!

Thank you for your reply, German Auto Parts. I have changed my review to 5 stars as your comments were correct about the packing materials. I appreciate that you addressed the cost of shipping and environmental impact of such box.

5 February 2026
GermanAutoParts.com logo

Reply from GermanAutoParts.com

Thank you for your comments Raymond. It sounds like you received everything you ordered as expected and in good condition, it is just the large size of the box you are concerned with. I cannot tell what size box your order was packed in, we do try to find a balance between a small enough box to minimize cost and environmental impact and a large enough box to allow for adequate packing materials to prevent damage.

If you feel the box each excessively large it is possible we did not have an appropriately sized small box on hand and had to use a larger box to get your order out on schedule. The larger box size did not affect your cost at all as our shipping is flat rate regardless of size or weight.

Please let us know if you have any further concerns.

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