Gerrards Bullion Reviews 

320
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... See more

Company replied

Rated 4 out of 5 stars

Good competitive rates Very easy online catalogue and process for purchase Good telephone support Order placed on 25th Oct but rcvd 15th Nov. The website stated orders will be shipped between 5-7 d... See more

Company replied

Rated 5 out of 5 stars

I was sceptical about sending valuable silver through the post so used special delivery as requested to by Gerrard's. Within 24hrs it arrived at Gerrard's. 36 hrs I received my invoice detailing the a... See more

Company replied

Rated 5 out of 5 stars

FIrst time scraping precious metals through the post. i followed the website list of things to do(very helpfull). filled in the form and sent the parcel. 2 days later i received a phone call about wh... See more

Company replied

Company details

  1. #33 of 35 best companies in Gold and silver trading company
  2. #33 of 35 best companies in Gold dealer

About Gerrards Bullion

Written by the company

 

Gerrards Bullion is a London-based precious metals dealer, reputed for trading in high-quality gold, silver and Platinum group metals . With over 50 years of experience in the market, we offer a range of services, including buying, selling, and secure storage of precious metals for investors and collectors.

Our extensive catalogue includes Gold, Silver and Platinum bullion bars, coins, such as sovereigns, Maples, Britannia and more. What makes us stand out is our commitment to quality - our precious metals are supplied brand new and direct from London Bullion Market Association (LBMA) approved manufacturers and by Royal or Government Mints . This guarantees the highest purity and quality, assuring our clients of the value they receive.  All our products are universally recognizable which means they can be sold anywhere in the world.

As affiliate members of the LBMA and LPPM international trade associations, we uphold the most stringent standards in sourcing our gold and silver from official and ethical sources. Whether you are buying or selling gold bullion online directly through our website with live pricing or using our insured delivery services, or coming in store you can trust Gerrards to provide exceptional service.

Our commitment to excellence extends to our secure storage facility, which provides our clients with the peace of mind they deserve. At Gerrards, we go above and beyond to ensure that your transactions are secure, reliable, and satisfactory. We're not just a dealer, we're your partner in investment and collection. Trust Gerrards Bullion for all your precious metals needs.

 

VIST GERRARDS

CONTACT US


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4.2

Great

TrustScore 4 out of 5

320 reviews

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Replied to 80% of negative reviews

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4.2

All reviews

(320)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gold Brittanias

Always use Gerrards to purchase my gold coins.
Excellent communication from them and goods always arrive when they say they will

9 October 2024
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Reply from Gerrards Bullion

We’re thrilled to hear about your positive experiences with us! Thank you for choosing Gerrards for your gold coin purchases. We appreciate your feedback and look forward to continuing to provide you with excellent service.

Rated 5 out of 5 stars

Good service

Found Jason to be very helpful, service good will definitely use again

6 September 2024
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Reply from Gerrards Bullion

Thanks for taking the time to leave us a review

Rated 5 out of 5 stars

The staff are really helpful and caring…

The staff are really helpful and caring
They even walk you out to your car so you feel safe

25 July 2024
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Reply from Gerrards Bullion

We’re glad to hear you had a positive experience with our helpful staff. Your safety and satisfaction are important to us. Thank you for choosing us.

Rated 5 out of 5 stars

Great service

Great service

10 June 2024
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Reply from Gerrards Bullion

Thanks for taking the time to leave us a review, we hope to see you again soon!

Rated 5 out of 5 stars

Good company

Good company, good products. Showroom is a dump but trustworthy company.

13 December 2023
Unprompted review
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Reply from Gerrards Bullion

Thank you for the review, we appreciate your feedback

Rated 5 out of 5 stars

Flawless coins

Flawless coins, safely packed for postage and fast delivery, thanks

10 January 2024
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Reply from Gerrards Bullion

We're delighted to hear you were pleased with the quality of the coins and our packaging and delivery services. Thank you for your feedback!

Rated 5 out of 5 stars

Welcoming

Welcoming, helpful, excellent advice and really personable staff.

10 November 2023
Unprompted review
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Reply from Gerrards Bullion

Thank you for your kind words! We're thrilled to hear you found our team welcoming and helpful. Your satisfaction with our service means a lot to us.

Rated 5 out of 5 stars

Great price

Great price, sent out quickly. Trusted seller 100%

27 June 2023
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Reply from Gerrards Bullion

We appreciate your review! It's fantastic to hear you were satisfied with our prices and quick dispatch. Thank you for trusting us with your purchases.

Rated 5 out of 5 stars

Regular updates during the buying…

Regular updates during the buying process and great delivery time.
Were the only bullion dealer to have what I was looking for.

20 October 2023
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Reply from Gerrards Bullion

Thanks for the positive feedback! We're glad to hear our updates and delivery met your expectations, and that you found what you were looking for with us. We're here to help anytime you need!

Rated 5 out of 5 stars

Friendly Service

Prompt acknowledgement and delivery of order. Competitive pricing. Friendly service.

20 October 2023
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Reply from Gerrards Bullion

We're happy to hear you had a good experience with our prompt service, competitive pricing, and friendly team. Thanks for choosing us!

Rated 5 out of 5 stars

Great professional services

Great professional services I have used this company a number of times.

14 September 2023
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Reply from Gerrards Bullion

Thank you for the kind review, we hope to see you again soon

Rated 5 out of 5 stars

Personable and helpful

A great personal service, when I rang Jason was very helpful and product arrived next day, will be using these guys again.

15 August 2023
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Reply from Gerrards Bullion

Thanks for your review! We're glad to hear that you received a great personal service and appreciate your feedback

Rated 5 out of 5 stars

Great customer service and experience.

Jason was very helpful in regards to my recent purchase of a Myths and Legends gold coin. He carefully showed me the coins available in person and I didn't feel rushed in my purchase. Absolutely fantastic service and I will defintiely be visiting them again. Thank you!

3 July 2023
Unprompted review
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Reply from Gerrards Bullion

Thanks for sharing your experience! We're delighted to hear that Jason made your visit a pleasant one. We aim to create a relaxed environment for our customers. We look forward to your next visit.

Rated 5 out of 5 stars

Very impressive experience

H, I’ve been investing in metals for a few years, and purchased items from a variety of businesses and individuals. Some are better than others, like anything in life. I recently came across Gerards Bullion whilst doing a Google search, and was impressed by what was on offer. They had what I was looking for, and at a price I was happy with. Having purchased two items I have been thoroughly impressed by the customer service, the attention to detail, the personal touch.
I have full confidence in Gerrards Bullion, and look forward to becoming a repeat customer for many years to come. I may even plan on visiting in September , when in London.

12 July 2023
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Reply from Gerrards Bullion

Thanks James, it's great to hear your glowing review. We look forward to welcoming you to our London office if you visit. Thanks for choosing Gerrards Bullion!

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