We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... See more
Company replied
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We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... See more
Company replied
Good competitive rates Very easy online catalogue and process for purchase Good telephone support Order placed on 25th Oct but rcvd 15th Nov. The website stated orders will be shipped between 5-7 d... See more
Company replied
I was sceptical about sending valuable silver through the post so used special delivery as requested to by Gerrard's. Within 24hrs it arrived at Gerrard's. 36 hrs I received my invoice detailing the a... See more
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FIrst time scraping precious metals through the post. i followed the website list of things to do(very helpfull). filled in the form and sent the parcel. 2 days later i received a phone call about wh... See more
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Written by the company

Gerrards Bullion is a London-based precious metals dealer, reputed for trading in high-quality gold, silver and Platinum group metals . With over 50 years of experience in the market, we offer a range of services, including buying, selling, and secure storage of precious metals for investors and collectors.
Our extensive catalogue includes Gold, Silver and Platinum bullion bars, coins, such as sovereigns, Maples, Britannia and more. What makes us stand out is our commitment to quality - our precious metals are supplied brand new and direct from London Bullion Market Association (LBMA) approved manufacturers and by Royal or Government Mints . This guarantees the highest purity and quality, assuring our clients of the value they receive. All our products are universally recognizable which means they can be sold anywhere in the world.
As affiliate members of the LBMA and LPPM international trade associations, we uphold the most stringent standards in sourcing our gold and silver from official and ethical sources. Whether you are buying or selling gold bullion online directly through our website with live pricing or using our insured delivery services, or coming in store you can trust Gerrards to provide exceptional service.
Our commitment to excellence extends to our secure storage facility, which provides our clients with the peace of mind they deserve. At Gerrards, we go above and beyond to ensure that your transactions are secure, reliable, and satisfactory. We're not just a dealer, we're your partner in investment and collection. Trust Gerrards Bullion for all your precious metals needs.
63 - 66 Hatton Garden, EC1N 8LE, London, United Kingdom
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Always use Gerrards to purchase my gold coins.
Excellent communication from them and goods always arrive when they say they will

Reply from Gerrards Bullion
Courteous & helpful responses from the receptionist

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The staff are really helpful and caring
They even walk you out to your car so you feel safe

Reply from Gerrards Bullion
Good company, good products. Showroom is a dump but trustworthy company.

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Reply from Gerrards Bullion
Welcoming, helpful, excellent advice and really personable staff.

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Reply from Gerrards Bullion
Regular updates during the buying process and great delivery time.
Were the only bullion dealer to have what I was looking for.

Reply from Gerrards Bullion
Prompt acknowledgement and delivery of order. Competitive pricing. Friendly service.

Reply from Gerrards Bullion
Great professional services I have used this company a number of times.

Reply from Gerrards Bullion
I ordered my product and received it within a couple of days.

Reply from Gerrards Bullion
A great personal service, when I rang Jason was very helpful and product arrived next day, will be using these guys again.

Reply from Gerrards Bullion
Expert knowledge, Long-standing Experience, Down-to-Earth Approach combined with Ease of Manner, Humanity and Charm.

Reply from Gerrards Bullion
Jason was very helpful in regards to my recent purchase of a Myths and Legends gold coin. He carefully showed me the coins available in person and I didn't feel rushed in my purchase. Absolutely fantastic service and I will defintiely be visiting them again. Thank you!

Reply from Gerrards Bullion
H, I’ve been investing in metals for a few years, and purchased items from a variety of businesses and individuals. Some are better than others, like anything in life. I recently came across Gerards Bullion whilst doing a Google search, and was impressed by what was on offer. They had what I was looking for, and at a price I was happy with. Having purchased two items I have been thoroughly impressed by the customer service, the attention to detail, the personal touch.
I have full confidence in Gerrards Bullion, and look forward to becoming a repeat customer for many years to come. I may even plan on visiting in September , when in London.

Reply from Gerrards Bullion
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