We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... See more
Company replied
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We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... See more
Company replied
Good competitive rates Very easy online catalogue and process for purchase Good telephone support Order placed on 25th Oct but rcvd 15th Nov. The website stated orders will be shipped between 5-7 d... See more
Company replied
I was sceptical about sending valuable silver through the post so used special delivery as requested to by Gerrard's. Within 24hrs it arrived at Gerrard's. 36 hrs I received my invoice detailing the a... See more
Company replied
FIrst time scraping precious metals through the post. i followed the website list of things to do(very helpfull). filled in the form and sent the parcel. 2 days later i received a phone call about wh... See more
Company replied
Written by the company

Gerrards Bullion is a London-based precious metals dealer, reputed for trading in high-quality gold, silver and Platinum group metals . With over 50 years of experience in the market, we offer a range of services, including buying, selling, and secure storage of precious metals for investors and collectors.
Our extensive catalogue includes Gold, Silver and Platinum bullion bars, coins, such as sovereigns, Maples, Britannia and more. What makes us stand out is our commitment to quality - our precious metals are supplied brand new and direct from London Bullion Market Association (LBMA) approved manufacturers and by Royal or Government Mints . This guarantees the highest purity and quality, assuring our clients of the value they receive. All our products are universally recognizable which means they can be sold anywhere in the world.
As affiliate members of the LBMA and LPPM international trade associations, we uphold the most stringent standards in sourcing our gold and silver from official and ethical sources. Whether you are buying or selling gold bullion online directly through our website with live pricing or using our insured delivery services, or coming in store you can trust Gerrards to provide exceptional service.
Our commitment to excellence extends to our secure storage facility, which provides our clients with the peace of mind they deserve. At Gerrards, we go above and beyond to ensure that your transactions are secure, reliable, and satisfactory. We're not just a dealer, we're your partner in investment and collection. Trust Gerrards Bullion for all your precious metals needs.
63 - 66 Hatton Garden, EC1N 8LE, London, United Kingdom
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Replied to 80% of negative reviews
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Excellent service. Very thorough and knowledgeable staff. Highly recommended for gold sales.
Delivery came quick and the staff answered all my queries. Thankyou
One of the few companies to allow credit card payment, AND I didn't see any extra charge for it. For me it is ideal, as I want to increase my credit limit and build credit score.
Unfortunately they won't deliver to a work address or allow collection if an online payment is done, but that is due to compliance, not their fault.
The price is also very good!
The service was clear, fast, helpful. A bit of confusion at some point but it happens, I understand.
I hope to have enough money to buy more from them :)
Fast delivery, well packaged and the coin was in great condition. Price was also very good!
Always a great experience staff always speak openly and honest about products and concerns of customers.
Excellent customer service! Jason was super responsive and solved the issue with my parcel in no time. Highly recommend!
Made call reassure by staff items would arrive on time and secure. Items did arrive promptly and secure.
good shopping experience. for the item purchased one of the best web prices found. quick dispatch only delayed by the postal strike,
Received order efficiently would definitely buy from them again.
Received what I ordered quickly and the communication with Gerrards was excellent they responded immediately to my emails. Thank you
The both service and communication from Gerrardsbullion are excellent, but the face of gold coin I bought seems to be a bit scratching. It is a bit disappointing. Over all I am satisfied with purchasing.

Reply from Gerrards Bullion
Great customer service .
Quick delivery.
Best price
Happily recomend.
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