We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We researched the best bullion dealers and opted for Gerard’s. We went into the shop to sell some things for an elderly Aunt. The assistant was very kind and patient going through her things meticulou... See more
Company replied
Good competitive rates Very easy online catalogue and process for purchase Good telephone support Order placed on 25th Oct but rcvd 15th Nov. The website stated orders will be shipped between 5-7 d... See more
Company replied
I was sceptical about sending valuable silver through the post so used special delivery as requested to by Gerrard's. Within 24hrs it arrived at Gerrard's. 36 hrs I received my invoice detailing the a... See more
Company replied
FIrst time scraping precious metals through the post. i followed the website list of things to do(very helpfull). filled in the form and sent the parcel. 2 days later i received a phone call about wh... See more
Company replied
Written by the company

Gerrards Bullion is a London-based precious metals dealer, reputed for trading in high-quality gold, silver and Platinum group metals . With over 50 years of experience in the market, we offer a range of services, including buying, selling, and secure storage of precious metals for investors and collectors.
Our extensive catalogue includes Gold, Silver and Platinum bullion bars, coins, such as sovereigns, Maples, Britannia and more. What makes us stand out is our commitment to quality - our precious metals are supplied brand new and direct from London Bullion Market Association (LBMA) approved manufacturers and by Royal or Government Mints . This guarantees the highest purity and quality, assuring our clients of the value they receive. All our products are universally recognizable which means they can be sold anywhere in the world.
As affiliate members of the LBMA and LPPM international trade associations, we uphold the most stringent standards in sourcing our gold and silver from official and ethical sources. Whether you are buying or selling gold bullion online directly through our website with live pricing or using our insured delivery services, or coming in store you can trust Gerrards to provide exceptional service.
Our commitment to excellence extends to our secure storage facility, which provides our clients with the peace of mind they deserve. At Gerrards, we go above and beyond to ensure that your transactions are secure, reliable, and satisfactory. We're not just a dealer, we're your partner in investment and collection. Trust Gerrards Bullion for all your precious metals needs.
63 - 66 Hatton Garden, EC1N 8LE, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service and top quality items.
A pleasure to deal with.
Thank you
Generally rude and unhelpful. Came looking to sell silver and received bad customer service. Waited over 20 minutes before somebody took the items to a backroom. Waited a further 15 minutes before they returned and said there were too many items to test. Went to a place down the road and they sorted it in 5 minutes.
Excellent service as always with quick delivery. Look forward to buying from you again.
Excellent service from start to finish, clear easy to navigate website, what else can I say.. highly recommended
Great service, with regard to both initial registration and my first purchase. Same day dispatch as promised and received safely the next morning. Jason Collins particularly helpful via email, many thanks
Very pleased, absolutely nothing to complain about, would recommend.
Extremely competitive and easy to deal with. First class communication and speedy delivery. What more could you ask for. Will definitely use again
For my first time buy and my self inflicted glitch, Jason was top dollar in getting this sorted with the added bonus of being very informative not only in the gold and silver department, thank you Jason and Zoe for all your kindness and help
Gerrards provided us with a first rate helpful and efficient experience. We have been extremely impressed by their professionalism on both occasions and they will be our first point of contact for the future. Cannot recommend highly enough. Thank you to all colleagues.. David
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.