I just rewatched the ad i saw which initially persuaded me to buy a Huusk knife and I cannot say that any of it was untrue, unlike so many ads on television or the internet. It is very, very sharp bu... See more
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After leaving 1 star review I was contacted by the Head of Customer services who accepted that I had not been treated properly. I was given my money back for all the knife cases including the one I... See more
Company replied
The Huusk knife I have is maybe one of the best pieces of kitchenware I’ve ever owned. They advertise how sharp it is and they’re not lying. I’ve been a lifetime owner of several Sabatier knives which... See more
This is a follow up to my previous report. I ordered 1 knife on the 3rd of February and was unsure having read a lot of negative reviews if this was a scam. Today I received my knife via normal posti... See more
Company details
About Huusk knives
Written by the company
A STATEMENT OF ARTISTRY & EFFICIENCY
Rooted in age-old Japanese techniques that once forged samurai swords, Huusk knives are designed to bring you superior precision and durability.
A Huusk knife isn’t just a tool. It’s a centerpiece, a conversation starter, a symbol of taste and individuality. Huusk provides a safe and balanced grip with its distinctive laser-carved hole and exceptional sharpness.
Equip Your Kitchen with Knives That Impress
Remarkable Gift for Culinary Enthusiasts
Cooking Together, Made Better
Ready for Adventure
IS HUUSK THE RIGHT KNIFE FOR YOU?
We are dedicated to enriching your kitchen arsenal with possibly the best there is to offer. Whether you're a casual cook or a professional chef, Huusk can transform your cooking from a chore to a craft of pleasure and mastery.
GET GENUINE QUALITY
Many have tried to replicate Huusk. It’s truly one of a kind, and you can secure yours only at the official Huusk website.
SECURE YOUR GENUINE HUUSK HERE
Useful Links
Shop Huusk Now Track Your Order FAQ ContactContact info
United States
- +1 (659) 234-1202
- get-huusk.com
3.9
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Company that send spam mailings from…
Company that send spam mailings from everyrime new email account, so you cannot block this.
I did not sign up or order anything they harvest online email adresses
2 April 2025
Unprompted review
Reply from Huusk knives
Hello R Bune,
Thank you for sharing your concerns with us.
We apologize for any inconvenience caused by unwanted emails. It seems there may have been a technical issue preventing your request to unsubscribe from being registered in our system. We can definitely assist in resolving this manually.
To help us address this matter promptly, please reach out to us via our support form at https://support.get-huusk.com. We'd require the following details to locate and verify your information:
- The email address that received the emails
- Any related details (if applicable)
We value your feedback and are committed to resolving this issue to your satisfaction.
Thank you,
Huusk Support Team
Stay clear.
Ordered a single knife, order changed to two, invoiced for two and two shipped.
Complained, told that mistake had been corrected and refund had been processed in 3-5 days. Still waiting for money one month later.
Knives about as sharp as a teaspoon, absolutely useless.
Tried to return for refund, but not having received earlier promised refund don't believe money would be forthcoming.
DO NOT BUY ANYTHING OFF THESE PEOPLE.
≈=================
After reading this review Huusk came through with 100% refund.
20 February 2025
Unprompted review
Reply from Huusk knives
Hi G Williams,
Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you once again and we hope you have a wonderful day!
Huusk Support Team
Nothing special
Nothing special, advert does a good job, I bought one. If they offered a trial it would go back. I have kitchen knife set as sharp.
12 March 2025
Unprompted review
Reply from Huusk knives
Hi Jeni,
We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help.
Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue.
Thank you for helping us with our development and learning.
Huusk Support Team
Not Wishing any further contact with Huusk.
Trustpilot on behalf of Huusk knives have asked for me to provide more details to better “understand” my experience my name reference and phone number etc these they have already been provided with at the previous point of sale and as they are still ringing me they have my number. The Huusk sales numbers that called me most recently were 0118 464 0443 and 0161 394 1332 “ Charlotte”.
Trustpilot say unless I provide the above my review below may be taken down and have sent me a reminder. The whole purpose of this was NOT TO HAVE ANY FURTHER CONTACT FROM HUUSK!!!. I am not after a refund or an apology etc just no more sales pitches from them the latest being 4 months after the sale last week . Trustpilot have not provided any other means for me to make this point which I hope by now is self explanatory.
15 March 2025
Unprompted review
Reply from Huusk knives
Hi John,
We appreciate your feedback.
We attempted to reach out to you via Trustpilot regarding this issue but have not received a response.
If you have not received our emails and would still like assistance with your case, please consider utilizing the contact form available at https://get-huusk.com/contact
To facilitate our investigation into your order, please provide the following information:
- Email address associated with the order
- Order Number
- Full Name
Thank you for your cooperation. We look forward to hearing from you soon.
Huusk Support Team
Huusk Matsoo kniver
Bestilte gjennom Klarna , men fikk bare halve ordren. Di påstår at alt er levert. Klarna tar parti for butikken her. Support vil ikke ordne opp etter 10 emailer. Stadig nye support agenter. Dette er scam og svindel på høyt nivå .har og bilder av pakken hvor der står at 3 kniver Ikke er i pakken.
Hold dere langt unna.
Ordered through Klarna, but only received half the order. You claim that everything has been delivered. Klarna is taking the side of the store here. Support will not sort it out after 10 emails. Constantly new support agents. This is scam and fraud at a high level. I also have pictures of the package where it says that 3 knives are not in the package. Stay away. The big problem is that huusk say that i recived all order in One package. They say i lie and had got my knifes. I have photos of what it say on the package, its easy to say that faktura say its all there. But its not. Soon 2 mounth i argue with huusk, always a new agent promising to send new and fix all. But nothing happened. I can see many having the same problem aldo the the quality of knifes are verry bad. Value of it should be 10 $ each max. Case closed. I got my knifes. But quality? No
6 March 2025
Unprompted review
Reply from Huusk knives
Hei Arild,
Vi har gjennomført en omfattende gjennomgang av saken din og kan bekrefte at kundesupportteamet vårt aktivt undersøker saken. Hvis du har ytterligere spørsmål, kan du gjerne kontakte oss. Vi er her for å hjelpe deg.
Vi setter pris på din verdifulle tilbakemelding og takker for din tålmodighet mens vi jobbet med å løse problemet ditt. Din erfaring er avgjørende i vår kontinuerlige innsats for å forbedre tjenestene våre og vokse som organisasjon.
Takk igjen for ditt bidrag til vår kontinuerlige forbedrings- og læringsprosess.
Huusk Support Team
Got a message via email of Sarah re…
Got a message via email of Sarah re update. delivery company will contact me in next 24 hrs. That was a week ago. Guess what, nothing crap company. If knives are from China they are probably shite as everything is from there.
21 February 2025
Unprompted review
Reply from Huusk knives
Good day Alan,
We value your feedback and thank you for taking the time to share your experience with us following the resolution of your concerns.
We are pleased to inform you that our customer service team successfully resolved your issue on March 7, 2025. Please do not hesitate to reach out if you require any further assistance.
Your insights are invaluable to us and we are grateful for the opportunity to learn and improve from your input. Thank you for your continued support.
Huusk Support Team
We have been waiting over 3 weeks for 2…
We have been waiting over 3 weeks for 2 Husk Knives. We ordered them directly from the company and we have sent emails and heard nothing. We have had 1 phone call from them asking if we would like to order any thing I just said to actually receive our order we have been waiting over 3 weeks for the phone cut off. Not happy at all with this company and would not recommend them to anyone.
6 February 2025
Unprompted review
Reply from Huusk knives
Hi Selena,
Thank you for your feedback.
We made an effort to address this issue by reaching out to you through Trustpilot, but we have yet to receive a response.
If you have not received our emails and would still like assistance with your case, we kindly ask that you contact us via our contact form at https://get-huusk.com/contact
To help us access and verify your order details, please provide the following information:
- Email address used to place the order
- Order number
- Full name
We appreciate your cooperation and look forward to your prompt response. Thank you for contributing to our continuous improvement.
Huusk Support Team
This is a follow up to my previous…
This is a follow up to my previous report. I ordered 1 knife on the 3rd of February and was unsure having read a lot of negative reviews if this was a scam. Today I received my knife via normal postie, good packaging and product looks ok to me but can't test it as it's a present. "not a scam" looks like good value for money.
25 February 2025
Unprompted review
Don't waste your time
From the start, this company have been appalling. My daughter ordered them for me as a Christmas gift. They took over a month to arrive! this should have been enough of a red flag to just send them back. Now, the blade is shaped in a way that looks good, but totally useless in the kitchen. then after 40 days, I noticed the handle is coming away from the blade. Now, it's not from using it, as it's not out of the drawer that much so it's down to very poor craftsmanship.
I would stay well clear and find some other Knife that will last. overpriced and seriously not worth it.
25 February 2025
Unprompted review
Reply from Huusk knives
Hi Bruce,
We value your feedback and thank you for taking the time to share your experience with us following the resolution of your concerns.
We are pleased to inform you that our customer service team successfully resolved your issue on March 1, 2025. Please do not hesitate to reach out if you require any further assistance.
Your insights are invaluable to us and we are grateful for the opportunity to learn and improve from your input. Thank you for your continued support.
Huusk Support Team
Unhygienic?
Why would you want a textured spine to a blade used in a kitchen environment? Granted they're regularly washed, but it's ideal for harbouring germs if you're not on the ball. Ridiculous design imo.
23 February 2025
Unprompted review
Reply from Huusk knives
Good day Spider,
Thank you so much for taking the time to share your thoughts with us.
We strive to provide high-quality craftsmanship, and it's concerning to hear about the issues you've encountered with the blade and handle. Please know that your feedback is valuable to us, and we are continuously working to improve our products based on customer experiences like yours.
We reached out to you via Trustpilot to fix this issue. However, you have not responded to our inquiries.
If you haven't gotten the emails but would still like us to help you, you may get in touch with us using the contact form at: https://get-huusk.com/contact
Please provide the following data so that we may access and verify your order:
Email address where the order was placed
Order Number
Full name
We appreciate your contributions to our development and growth. We are hoping to hear from you shortly.
Huusk Support Team
huusk knives never arrived lucky klarna…
huusk knives never arrived lucky klarna paid my money back
6 January 2025
Unprompted review
Reply from Huusk knives
Hi S Verstraete,
We’re looking specifically at your case, and we can confirm that it has been successfully resolved by our customer support team. Please don't hesitate to let us know if you have any other questions, and we'll be more than happy to help.
Thank you for sharing your experience with us. Your feedback is very important to us, and we appreciate your patience while our team addressed your issue.
Thank you for helping us with our development and learning.
Huusk Support Team
Comfortable to use but I'm really…
Comfortable to use but I'm really disappointed with sharpness
18 February 2025
Unprompted review
Delivery
I ordered 2 knives on 2 February this year do far I have not received them. I called to find out when i will be receiving them could not tell me despite website saying 5 to 7 days. Again I asked when I would receive them again did not know was told we have been so busy we did not know they would be so popular. He did say he would get them out as soon as possible. Why not change the target on the website and also change the telephone number as it is unobtainable
18 February 2025
Unprompted review
Reply from Huusk knives
Hi Sharon,
We are currently reviewing your case and can confirm that it is under investigation by our customer support team. If you have any additional questions, please feel free to reach out, and we will be more than happy to assist you.
Thank you for sharing your experience with us. Your feedback is invaluable, and we appreciate your patience as our team works to resolve your issue.
We greatly appreciate your contribution to our development and learning process. Thank you!
Huusk Support Team
DONT WANT ONE
DONT WANT ONE. NEVER ASKED FOR ONE. CANT UNSUBSCRIBE. NOT JAPANESE. TONS OF FAKE REVIEWS. AVOID AT ALL COSTS
17 February 2025
Unprompted review
Reply from Huusk knives
Hi Tim,
We value your comments.
We tried to solve this problem by getting in touch with you through Trustpilot. But we haven't heard anything back from you.
If you haven't gotten the emails but still want us to help you with your case, please use the contact form on https://get-huusk.com/contact
Please give us the following information so that we can check the details:
Email address
Phone Number
Full name
Thank you for helping us grow and learn. I can't wait to hear from you again soon.
Huusk Support Team
Avoid!
This company repeatedly bombarding me with emails I have unsubscribed countless times and marked as junk countless times and yet this still persist. It's incredibly difficult to even contact them online otherwise I would have done so, and instead I'm hoping this might get their attention because they have no right to keep using my info when I've requested them to stop. If they're this difficult to contact, I dread to think what their customer service would be like if you needed to
make contact after purchase.
Update after their reply: insult to injury. Generic reply, you can't make contact using their form as they're all automated. Their response was no answer to my complaint. Then today, after unsubscribing numerous times, they have sent more junk emails! I am at a loss how to stop this. Definitely avoid purchasing from this company, and beware because if you have any post purchased problems, it is very hard to make contact
17 February 2025
Unprompted review
Reply from Huusk knives
Good day Maria,
We appreciate your feedback.
We attempted to resolve this issue by contacting you via Trustpilot. However, we have received no response from you.
If you have not received the emails and still would like to let us assist you with your case, please contact us via contact form on https://get-huusk.com/contact
In order for us to access and verify your order details, kindly provide the following information:
Email Address used to place the order
Order Number
Full name
Thank you for helping us grow and learn. We look forward to hearing back from you soon.
Huusk Support Team
No knives should be sold on line
I do not think these knives should be advertised in light of the knife crime in the UK. If someone wants a knife they will go to a shop and buy one. Also all knives should be sold with no point on the end of the blade. Secondly you should not be able to buy knives on line shop only. I do not agree with the video and how they sell these lives.
15 February 2025
Unprompted review
Reply from Huusk knives
Hello Paul,
Thank you for sharing your thoughts regarding the sale of knives online. We understand and appreciate your concerns about knife crime and the implications of selling knives in general. At Huusk, we believe in responsible knife ownership and the importance of using knives safely and appropriately.
We take the issue of knife crime seriously and are committed to promoting safe practices among our customers. While we offer our products online to reach a wider audience, we also encourage responsible use and handling of all our knives.
Your feedback is valuable, and we will continue to consider the broader implications of our product availability. Thank you again for expressing your views.
Huusk Support Team
Come from China
These knives seem identical to other knives sold on Facebook with different names. They push the Japanese origin, but they are shipped from China. I suspect they are all produced in the same factory in China!
12 February 2025
Unprompted review
Reply from Huusk knives
Hello Steve,
Thank you for taking the time to share your feedback regarding your experience with our Huusk knives. We value your insights and understand your concerns about the origin and authenticity of our products.
At Huusk, we take pride in our commitment to quality and craftsmanship. While our knives are designed with inspiration from traditional Japanese techniques, we ensure that each knife meets our strict quality standards, regardless of where it is manufactured. We collaborate with reputable manufacturers to guarantee that our products deliver exceptional performance and durability.
We appreciate your observations and will continue to strive for transparency in our messaging. Should you have any further questions or require assistance, please do not hesitate to reach out. Your satisfaction is important to us.
Huusk Support Team
Beware of continued nuisance calls.
The knives are ok. The look good and perform reasonably well. They are initially very sharp but soon lose their edge and are difficult to sharpen.
I would recommend however ordering from Amazon or some other outlet and not from Huusk direct due to their relentless persistence in trying to sell you additional products, including more of the same knives.
I have constant sales calls despite telling every caller to remove my number from their database and they also keep emailing me which I'm unable to stop via the normal spam channels.
Update: Thank you for your response. Ironically within 4 hours of submitting my review I was contacted by your team via my mobile and they tried to sell me additional knives, despite me telling them that I didn't require any more and I again asked them to delete my contact details from your database.
5 February 2025
Unprompted review
Reply from Huusk knives
Hi Adrian,
We sincerely apologize for any inconvenience or frustration this situation might have caused.
If your request to cease contact has not been addressed, it may be due to one of the following reasons:
- A technical error on our part
- Emails or calls initiated by an authorized reseller system rather than ours
In the latter case, while our partners are responsible for complying with all customer data and contact regulations, we do not have direct oversight of their systems.
Regarding your specific case, we have reviewed the matter and taken the necessary steps to address and resolve it.
If you continue to experience issues or need further assistance, please don’t hesitate to reach out directly to us at https://get-huusk/contact.
Your experience is important to us, and we are committed to ensuring that every customer feels heard and valued. Thank you for bringing this to our attention, and we truly appreciate the opportunity to make things right.
Huusk Support Team
Issue resolved by Customer Service
After leaving 1 star review I was contacted by the Head of Customer services who accepted that I had not been treated properly. I was given my money back for all the knife cases including the one I didn’t return which I was happy about. Shame it took 33 emails and a 1 star review for this to come to a satisfactory end.
The website for purchasing goods needs to be looked at as it adds orders without you realising until your payment has been processed! Also the returns procedure needs simplifying as it is complicated especially when the incorrect returns address is given!
I do like the Knife and leather case though and it very sharp so don’t understand other reviews that say it isn’t.
Got there in the end.
3 February 2025
Unprompted review
Reply from Huusk knives
Hello Mark,
Thank you for sharing your thoughts with us, we truly appreciate your feedback. We are pleased to hear that your concern has been addressed and we value your input in helping us improve.
If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Thank you once again and we hope you have a wonderful day!
Huusk Support Team
DO NOT EVER BUY ONE OF THESE KNIVES
DO NOT EVER BUY ONE OF THESE KNIVES, about 6-7 months ago I did and have been pestered roughly twice a week with calls to both my mobile and now home phone. Despite me telling them to leave me alone they still persist. I have answered their survy a couple of times but they are still pestering me to answer the survey. I am getting pig sick of them and wish I had never heard of Husk. If they read this - STOP PESTERING ME!!
6 February 2025
Unprompted review
Reply from Huusk knives
Hi Kev,
We are currently reviewing your case and can confirm that it is under investigation by our customer support team. If you have any additional questions, please feel free to reach out, and we will be more than happy to assist you.
Thank you for sharing your experience with us. Your feedback is invaluable, and we appreciate your patience as our team works to resolve your issue.
We greatly appreciate your contribution to our development and learning process. Thank you!
Huusk Support Team
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