Abound Reviews 21,761

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and speed of the loan application process, often receiving funds on the same day. Many highlight the clear communication, efficient service, and helpful customer support, making the entire experience smooth and stress-free. People appreciate how quickly their applications are processed and approved, with funds often deposited within hours or a day. However, some customers reported dissatisfaction with response times, mentioning delays in hearing back about their applications and difficulties reaching customer service. A few also noted issues with loan repayment processes, specifically regarding changes or confirmations of payments.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of the... See more

Service

Clients share positive opinions on service, consistently highlighting its efficiency, speed, and... See more

Response time

Reviewers mention positive feedback about response times, with many praising the quick approval process and... See more

Payment

Consumers find payment to be a positive experience, often highlighting the speed and ease of the process.... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the efficiency,... See more

Based on these reviews

Rated 5 out of 5 stars

Jamie was really great! Did thorough checks before lending which brings peace of mind to know this is a company who understands affordability of the individual. Found this loan through my credit score... See more

Company replied

Rated 5 out of 5 stars

I just love how I was received, how you guys understood me when I had to reply your mail to clarify things. The process did not take Long at all, after checking my affordability and verifying my deta... See more

Company replied

Rated 5 out of 5 stars

it's a great experience without any hassle, application approved. just need to provide all documents. if everything is good, your approved money straight away going to your account. Thanks to... See more

Company replied

Rated 5 out of 5 stars

I had a really great experience with Abound! The entire loan process was incredibly smooth and hassle free from start to finish. Everything was quick, clear, and easy to understand, which made a big d... See more

Company replied


Company details

  1. #1 of 29 best companies in Loan agency
  2. #7 of 110 best companies in Alternative Financial Services
  3. #11 of 63 best companies in Car finance and loan company
  4. #5 of 117 best companies in Financial Institution
  5. #19 of 168 best companies in Non-bank financial service

About Abound

Written by the company

Some lenders only look at your credit score. We look at the full picture – what you earn, how you spend, and what’s left at the end.

So whether you’re consolidating debts, covering sudden expenses, or building up to something big – we’ll help you get there.

We offer loans of £2,000 to £20,000 for up to 8 years. Representative 25.8% APR.

Apply for a Loan
Abound is a trading name of Fintern Ltd. Fintern is authorised and regulated by the Financial Conduct Authority, Firm Reference Number 929244

Contact info

4.9

Excellent

TrustScore 5 out of 5

22K reviews

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Rated 5 out of 5 stars

Seamless App

My experience was seamless with clear information, adequate knowledge of products and eay to understand.

10 April 2026
Abound logo

Reply from Abound

Thank you so much for the great review! If there is anything else you need please get in touch with us! 😁

Rated 5 out of 5 stars

Quick

Quick! Easy application

17 April 2026
Abound logo

Reply from Abound

Thanks for the kind words! 😇

Rated 5 out of 5 stars

Seamless service

Seamless service, easy to use and a great website. I was emailed regularly with updates and the whole process was efficient

17 April 2026
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Reply from Abound

Your comments have been shared with our team at Abound. When we hear from happy customers like you we spread the positivity around. Thanks for taking your time for leaving this review. 😁

Rated 5 out of 5 stars

Clearing bills

Applied today not expecting to be accepted due to a poor credit rating but i was shocked to receive the money i needed to clear some bills within an hour thankyou so much

17 April 2026
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Reply from Abound

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! 👏

Rated 5 out of 5 stars

Quick

Quick, simple and easy
Brilliant!

17 April 2026
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Reply from Abound

Thank you so much for the great review!

Rated 5 out of 5 stars

Very professional and user-friendly…

Very professional and user-friendly systems and wonderful customer service. Always ready to assist

17 April 2026
Abound logo

Reply from Abound

Thank you for sharing a review of your recent experience. The team are committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you 😁

Rated 5 out of 5 stars

Great service quick prompt and easy

Great service quick prompt and easy
All in the same day

16 April 2026
Abound logo

Reply from Abound

Thank you so much for the great review! If there is anything else you need please get in touch with us! 😁

Rated 5 out of 5 stars

Excellent service, fast and efficient

The process was simple, good diligence and checks done. A fast and efficient process overall.

17 April 2026
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Reply from Abound

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day! ☺️

Rated 5 out of 5 stars

good service

good service

17 April 2026
Abound logo

Reply from Abound

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! 👏

Rated 5 out of 5 stars

Top class service

Top class service, if you provide everything they ask for, funds will be in your account in no time.
Thank you team.

16 April 2026
Abound logo

Reply from Abound

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day! ☺️

Rated 1 out of 5 stars

Bad experience after I had fully paid…

Bad experience after I had fully paid the 5k loan & now they say I won't be able to pay back 2k that's unprofessional??????

16 April 2026
Unprompted review
Abound logo

Reply from Abound

Hello, thank you for your feedback. I'm sorry to hear you are unhappy with our underwriting decision.

I appreciate you may have previously had a loan with us, however as a responsible, open banking lender, we review every application on a case by case basis.

In this instance it would seem that on this occasion your application fell outside of our lending policy.

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