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GetAgent Reviews 9,253

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TrustScore 4.5 out of 5

4.7

Estate Agent
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach, often highlighting their ability to provide constructive and unpressured advice. The customer service is frequently described as exceptional, with many people appreciating the personalized touch and quick response times. Reviewers also found the service efficient and easy to use, noting the valuable information and guidance provided throughout their property selling journey. However, some customers mentioned issues with their contact preferences not being fully respected, leading to unwanted calls or emails from agents. A few people also felt that the company's fee was indirectly passed on to them by the estate agents, potentially increasing their overall costs.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise individuals like... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness and knowledge of the... See more

Service

Reviewers mention positive feedback about service. Customers highly recommend the service, praising the... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the quick response times, with some... See more

Response time

Users describe positive interactions with response times. Many reviewers highlight swift responses, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely brilliant service that I would recommend to anyone selling their property. Free advise and helpful suggestions about selling up. As I really do not like pushy sales, Jordan was absolutely... See more

Rated 5 out of 5 stars

Quick responses and easy to use. Dan called almost immediately, was super helpful and made what is typically a very stressful process feel simple. Friendly approach and didn't feel pressured. Thank yo... See more

Rated 5 out of 5 stars

Bradley was so helpful today. He was able to direct me to suitable sites which I would never have even considered if I was handling everything by myself. Thanks to him I am happy with how the experien... See more

Rated 5 out of 5 stars

Beth was so pleasant and polite. She discussed various options with me and gave sound advice concerning my property. She followed up our telephone conversation with an email providing further informat... See more

Company details

  1. #25 of 51 best companies in Estate Agent

Written by the company

Choosing an estate agent shouldn't be a gamble! We use data to find you the best agents to sell your home. Compare performance and fees quickly and easily. All for free!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Spam call overload

Within an hour is registering to use GetAgent, which wants your telephone number to "prove you are human" I began receiving a lot of unsolicited spam calls from 020 7xxx xxxx numbers.

All of the numbers show as SPAM / SCAN on 'Who Called Me' and much of the feed refers to calls from these numbers following using GetAgent.

BEWARE using GetAgent.

UPDATE: GetAgent c/s did reach out to me to track me down but declined to respond as I've already submitted an ICO request to remove all info so didn't want to share it again.

Whilst I appreciate the response, in fact I had three calls the day I registered, one from 020-3816-3556 at 11.17 then two from 020-3780-2466 at 12.50 and 15.12.

If you don't want your numbers to be perceived as spam, leave a message!. Anything else looks exactly like unsolicited marking and spam.

21 March 2026
Unprompted review
GetAgent logo

Reply from GetAgent

Hi Paul,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience has been negative.

To clarify, our Client Services team only reached out twice regarding your enquiry to offer our free advisory service, which many of our users find helpful. We sincerely apologise if these calls caused any inconvenience.

Following your email request, your details were promptly removed from our system.

We’re also sorry that our number appeared as “spam” on your phone or on third-party platforms. This label has been applied by users or websites when a number is unrecognised.

We really appreciate your feedback and we wish you all the best moving forward.

Rated 5 out of 5 stars

We found the site easy to use and very…

We found the site easy to use and very informative with respect to the performance of local agents. Which help us to make an informed decision
We have also found the general house moving information useful. Some of the actual data and analysis can be a bit confusing at times and not really relevant to our local area.

15 March 2026
Rated 5 out of 5 stars

Chloe Maltby

Super fast service, really transparent and a personal touch - called me up to explain things. So far so good, will update when I get through the sale process.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Informative service

A very useful service to navigate the property market, to find the most effective estate agent per postcode.
Kamil Wojtowicz was professional, informative and clear in his communication. Highly recommend GetAgent

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Prompt response

Xavier called me within 5 minutes of me visiting the website. All three recommended Estate Agents called the next morning and appointments set up with all of them. Excellent service.

18 March 2026
Unprompted review

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