Bril Reviews 42

I am not one to write reviews but I am very disappointed with the new Bril. I purchased a bundle of two (2) to replace a set of the original Bril I have which by now it’s about three yrs . Two (2) days after I hung it using the magnetic adhesive that comes with it to mount brush on the wall, the magnetic adhesive came off the back of the case. I tried another case and same thing happened. This never happened with the original Bril. I do not recommend this new version

I have a Phillips electric toothbrush. I put on a new $12 toothbrush head. The bristles feel out after 2 weeks use of Brill. I will b contacting them. Do not buy one of these.

I placed an order almost 2 weeks ago. I received an immediate email that my order had shipped. Now the tracking link is broken and USPS reports it never received the item nor have they been paid by the company. I wish I had seen these reviews before placing this order but the product got a good review through a link on CNN.

SPAM SPAM SPAM

you get 1* just for your SPAM

They don't last very long. Will stop charging or the ultraviolet light won't come on anymore. Hard to get a replacement or refund even if only 30 days old. There are better ones on the market. Don't waste your money with Bril.

Works ...Until it doesn't. It is not rechargeable. Don't be fooled. Save your money. Do not recommend at all.
The service email address is not a real address either so save you complaint along with your money.

DO NOT BUY FROM BRIL. Disgraceful customer service and they could not care less. AVOID

Love, love, love this product! I’ve been using Bril for years. Extremely easy to charge with the provided cable. Would highly recommend if you want to make sure your toothbrush is as clean as it can be.

I ordered in December and have not received the order yet. Unfortunately, I’ve already paid

this is the dumbest thing ever. Just spray your brush with a bit of lysol, rinse, use.

Im trying to return anitem and am not getting any assistance

I used Bril to sanitize my toothbrush until it lost its charge after one month. I used the USB charger they provided to charge it, but it doesn't work. I've tried other USB chargers I have, but nothing works. I can't charge it no matter what I do. Of course now it's past the thirty days to return it. I feel like it was a waste of money. I liked it until this happened. What good is a product that only works for thirty days? I wish I could either get a refund or a replacement. I am very displeased.

I bought three of these in June 2023. I just threw the last one away since I am unable to charge it. What a waste of money!

I had order on oct 25 2023
That wonderful product for the amount of $
85:58 usd but never recived the order with the couple days they texme back you order is on the way but never arrives I try to contac “” customer service # 888 7468638 but they never answer ?? I wonder if this page it is a scam ???

Toothbrush sanitizer. Worked for a while then stopped. Have to keep charging every day and then the ultra violet still doesn't work. Very dissatisfied

I have ordered 2+1 units as it was a promotion. Additional shipping fee was added, which cost more than one unit, without my knowledge or consent. Out of 3 units, only 1 works properly. The other two need to be recharged every couple of hours. The customer service promised to send replacement, but it never did. Shame on them! Could not recommend this product.

The advertising said it fits all brushes. NOT TRUE. Does not fit electric brushes. Both Braun and Oral B. Made me very sad. I had already opened the packages so I could not return. I had no idea that they would not fit. I am stuck with them and will give to people that use regular toothbrushes. I am sad.

Absolutely useless service. Still waiting for my item 2 months later. Not worth the money.

Really not sure why they have so many bad reviews. Bought three of them when they had a sale. Never had an issue with charging and I love the compactness! One of them did lose a small peice that prevented the UV light from turning on. Emailed customer service with photos and even though I bought these back in April earlier this year, they sent me a brand new one, free of charge! I had an answer from customer service within a day! I was very happy they were able to replace it for me as I was expecting to be told it would be out of the warranty window.