Get Crep'd  Reviews 61

One of the biggest scammer they are i ordered a mens uk 8 on cloud shoe and the sent me a women uk 8 shoe and after that after sending number of e mails they said you tried the shoe and opened the box and we don’t have any exchange policy how will i see the shoe without opening the box they are scammers that’s why they have no exchange no refund never buy from such websites

One of the worst online shopping experiences I have ever had. I spent ₹45,000 on their products, trusting that a brand selling at this price point would value its customers and stand by its service. Within just 7 days of receiving the order, I reached out for an exchange/return — and was flatly refused. Even after receiving the wrong product. No attempt to understand the issue, no willingness to help, just cold, robotic replies quoting rigid policies.

When you spend this kind of money, you expect at least basic courtesy and problem-solving, not to be treated like an inconvenience. Their “customer service” is nothing more than reading scripted lines and shutting down requests. It’s clear they care only about taking your money, not about the quality of your experience after the sale.

I will never buy from them again and strongly urge anyone reading this to be extremely cautious. If something goes wrong, you’ll be stuck with your purchase and zero support. There are far better brands out there that respect their customers — this is definitely not one of them.

I ordered some trainers in the boxing day sale and received them a few days later no trouble. However, when they came I decided I no longer liked them and wanted to return them. I sent multiple emails and Instagram DM’s and had no reply…and still have not…from the 30th of December. My mum then decided to make a comment on the poor customer service on a few of their Instagram posts to which they personally messaged her to say they had been ‘’logged out’’ of their instagram and processed a refund from my order. I have now sent the shoes back and have received my refund but they still have not replied to my message through my Instagram.
Would not recommend ordering off this website as the customer service is not up to standards.

Ordered Jordan’s and they never came. Has been over a year and a half no responses at all. Do not order from here. Didn’t even get a refund

Not sure if I was just lucky looking at other reviews but I received my items in 2 days. Very fast considering it was over the bank holiday and through the Royal Mail. There were some marks on my shoes but they came off with a quick wipe. Impressed.

Terrible company do not order.ordered yeezys the 1st wk in april still not had any word on them or any response about a refund which i have requested

good shoes just ignore messages and takes ages to come down just be mindful because sometimes can come down really quick and other times can take a while

I didn’t receive my jordans. Was ignored for over a month still no shoes.

DO NOT USE!!!!
they are a scam. Ordered from them 3 weeks ago they took my money and haven’t heard from them since! They do not reply to emails or DMs

Still no trainers and no correspondence or refund since March 10th
DONT ORDER FROM THESE

Been waiting 3 weeks for a pair of trainers, no response to my emails or Instagram dm's and when I comment on their Instagram posts asking for a reply my comments get deleted! Will be contacting clearpay to try get my money back

Disgusting service. Took the money, 0 communication. Then 4 weeks later refunded it because obviously couldn’t be bothered to deliver my order! Or do you even supply these trainers ? Or do you just sell to influencers to look good ? Very bad customer service ! BLOCKED and I’d advise everyone else to do the same ! Unless you want to be scammed.

AVOID! Terrible service !! Took money for 3 weeks, ignored all messages , had to contact Clearpay to get refunded!

Made an order on the 14th December… still haven’t received my order and I have contacted them several times via email and DM but no reply. So I will be contacting Trading Standards come Monday morning!!

Brilliant company

Bad service took my money left it a week then said they didn’t have the size I wanted if there was a lower rating than one star you would have it!

Great product, fast and efficient service

No communication at all. Texted, emailed nothing. Otherwise the trainers turned up.

Fast delivery excellent product. Would definitely use again 👍🏻