While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Been a member since 2019. Used Croissant across Berlin, Budapest, Amsterdam, Lisbon, Rio and more - genuinely loved it. In November 2025 they changed the pause policy to 45 days. Fair enoug... See more

Company replied

Rated 5 out of 5 stars

Croissant is a game changer for me using the wonderful co-working spaces in the area. It enables me to just pay for the time I’m there, when that type of hourly option is not available from the space... See more

Company replied

Rated 5 out of 5 stars

I've been using Croissant for years--not just in the United States, but all over the world. It's wonderful to be able to pop into a space whether you're in California or the United Kingdom and have ac... See more

Company replied

Rated 5 out of 5 stars

Great way to check out different coworking spaces in multiple cities, I always use it when I’m abroad. Their customer support is also very attentive, always quick to give us solutions to any problem.... See more

Company replied

Company details

  1. Co-working Space
  2. Conference and meeting room service

Written by the company

Work from anywhere—without the overhead. Croissant gives teams and individuals access to top coworking spaces in NYC, SF, LA, London, Berlin, and more. One flexible membership, 24/7 access, hundreds of spaces—perfect for remote workers and distributed teams.


Contact info

4.1

Great

TrustScore 4 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

7-year member, cancelling over retroactive policy change

Been a member since 2019. Used Croissant across Berlin, Budapest, Amsterdam, Lisbon, Rio and more - genuinely loved it.

In November 2025 they changed the pause policy to 45 days. Fair enough going forward, but I had 40 hours of credits accumulated under the old policy that I couldn't use (few locations in SE Asia).

When I asked for any accommodation - an extension, credit, anything - they refused, citing "we reserve the right to update policies."

Those 40 hours cost ~£116 to accumulate. They're effectively gone.

If you travel and rely on pausing, know that the rules can change and your credits aren't as protected as you think.

Cancelling today after 7 years.

9 March 2026
Unprompted review
Croissant logo

Reply from Croissant

Hi Matt,

Thank you for taking the time to write us a review. We're genuinely sorry that this experience has left you feeling this way.

As mentioned in my reply to your email, your membership has been paused for 13 months, which is well beyond our previous pause policy of 90 days per billing cycle, and also far outside the updated 45‑day annual allowance. Because the pause has already exceeded both the old and new limits, we’re not able to extend it further or reinstate expired hours.

We understand this isn’t the outcome you were hoping for, and we're sorry that it’s led you to cancel after such a long history with us. Your perspective as a long‑time member is important, and it will be passed on to our team.

Rated 1 out of 5 stars

I used to love Croissant

I used to love Croissant. However, it turns out the rolled-out hours are applied from the most recent, which makes it impossible to access the "older" savings. I'm losing 90 hours in the next 2 months and will eventually lose all my hours. It's designed to make you lose hours. They should allow users to use the older hours first. If, like me, you don't really have set routines, you will lose money.

23 January 2026
Unprompted review
Croissant logo

Reply from Croissant

Hi Anita, thank you for sharing your feedback. I understand how frustrating it can feel to see hours approaching expiration, so I want to clarify our long‑standing policy.

Our rollover system has been the same since 2017: hours remain available for up to 6 cycles and are always used from the most recent cycle first. You can review the full policy here: https://help.getcroissant.com/en/articles/477910-do-my-hours-roll-over-from-cycle-to-cycle

We’ve also seen your email about this and have replied directly with more detail.

If you have any other questions, we’re always here to help.

Rated 5 out of 5 stars

So easy to use and the staff are…

So easy to use and the staff are absolutely a joy to work with. I reached out to support for help recently and she was quick. efficient and super helpful

20 January 2026
Unprompted review
Croissant logo

Reply from Croissant

That’s lovely to hear, Melanie. Thank you for taking a moment to share it. We're delighted the app has been easy for you to use, and it means a lot to know your support experience felt quick and helpful. Messages like yours really do brighten our day ☺️

Rated 5 out of 5 stars

Croissant is a game changer for me…

Croissant is a game changer for me using the wonderful co-working spaces in the area. It enables me to just pay for the time I’m there, when that type of hourly option is not available from the space themselves. I’ve been using the app for about one year, and the few times I’ve had any issues with the app, or just had general questions, the Croissant team have been quick to help and with a friendly attitude. Unless you’re a full member of a space, this app is gold.

19 January 2026
Unprompted review
Croissant logo

Reply from Croissant

Thanks so much, Stefan — it truly made our day. It's great to hear that Croissant has been such a helpful part of your routine and that the flexibility fits the way you like to work. That our team has been able to support you whenever questions come up means a lot to us as well 🥐😎

Rated 5 out of 5 stars

Love this app and the customer support…

Love this app and the customer support is super responsive!

Have been to about 5 co-working spaces so far. I only use them when I don't have many calls, so for me it's been a great value add.

29 December 2025
Unprompted review
Croissant logo

Reply from Croissant

Hi Ben, thanks so much for your kind words! We're so glad to hear that you're loving the service so far 😎

Rated 5 out of 5 stars

Access to coworkings worldwide all in one place, amazing!

Great way to check out different coworking spaces in multiple cities, I always use it when I’m abroad. Their customer support is also very attentive, always quick to give us solutions to any problem. Highly recommend!

14 October 2025
Unprompted review
Croissant logo

Reply from Croissant

Hey Vanessa, thanks so much for your review! Keep enjoying exploring new spaces with us 🌍🥐

Rated 4 out of 5 stars

great for using different place to work

I like to use different spots to work, Croissant helps. now living in Amsterdam, but in Lisbon it was also great

9 October 2025
Unprompted review
Croissant logo

Reply from Croissant

Hey Johan, thanks so much for taking the time to leave us a review! Glad to hear you've been able to enjoy our membership in multiple cities.

Rated 5 out of 5 stars

Great service

such a useful and easy to use platform with great, responsive customer service!

6 October 2025
Unprompted review
Croissant logo

Reply from Croissant

Hi Emily, thanks so much for the review! Glad we were able to help--don't hesitate to reach out again if you need anything 😎 🥐

Rated 5 out of 5 stars

They are very responsive and very…

They are very responsive and very willing to work with customers on issues of billing, or switching account settings, and generally have great customer service if problems come up.

2 October 2025
Unprompted review
Croissant logo

Reply from Croissant

Hey Mark, thanks a ton for dropping us a review! We get it—life happens. We're always here to help our members get the most out of their membership, whatever comes up.

Rated 5 out of 5 stars

Probably the best co-working deal in your town

I've been using Croissant for years--not just in the United States, but all over the world. It's wonderful to be able to pop into a space whether you're in California or the United Kingdom and have access to a safe environment, a clean desk, fast wifi, a cup of tea and an atmosphere of productivity. I highly recommend them to friends in search of a co-working space or an office for the day.

1 October 2025
Unprompted review
Croissant logo

Reply from Croissant

Hi Lyn, thanks so much for your kind words! We work hard with our partner spaces to give you the flexibility to work from anywhere, worldwide 🌍

Rated 5 out of 5 stars

Useful app to work from anywhere

Useful app to work from anywhere! Love that they also offer spaces in hotel lobbies. Shout out to Viktoria from the Croissant team who has been really helpful with my queries/requests as well.

23 September 2025
Unprompted review
Croissant logo

Reply from Croissant

Hey Tam, thanks so much for your review! So glad to hear you've been loving the membership and variety of partner spaces that we offer 😃 We're always happy to help so don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

Croissant app - cool one

I highly recommend the Croissant app. It has a very user-friendly interface, fair prices, and in just two days of using it I’ve already discovered two amazing coworking spaces in Barcelona. Thanks!

4 September 2025
Croissant logo

Reply from Croissant

Hi Yury, thanks so much for your review. I hope you continue to enjoy exploring new spaces with us in Barcelona, and beyond!

Rated 4 out of 5 stars

Great customer service

Great customer service when I've needed to amend check-in/out hours. Quick response time. Both AI bot and human customer service agents. Nice app to use.

29 July 2025
Unprompted review
Croissant logo

Reply from Croissant

Hi Catherine, thanks so much for your review. As always, give us a shout if we can help address any specific queries or concerns :)

Rated 5 out of 5 stars

Super helpful customer support

Super helpful customer support! Just found out you can pause your membership without loosing credits for when and if your co-working needs change.

29 July 2025
Unprompted review
Croissant logo

Reply from Croissant

Hey Jessica, thanks so much! We really appreciate your support

Rated 5 out of 5 stars

Great customer support

Used Croissant over the last couple of summers and have been very happy about it.

Only hiccups, on both occasions,were with payment methods. Contacyed support and they very quickly helped out and got everything settled and even improved the flow so the issues were addressed.

13 July 2025
Unprompted review
Croissant logo

Reply from Croissant

Hey Ólafur, thanks so much for your kind words. We're working hard to upgrade our systems to make the user experience even smoother!

Rated 5 out of 5 stars

I used Croissant in Barcelona and it…

I used Croissant in Barcelona and it was so easy to set up in the city. Therefore are a lot of space to chose from and the handling is extremely easy.

2 June 2025
Unprompted review
Croissant logo

Reply from Croissant

Thank you Moritz! We are glad you enjoyed the service. We are in over 50 cities. Make sure to check us out wherever your travels take you. Keep on 🥐-ing!

Rated 5 out of 5 stars

Great App

Great App - Let's me work all over Europe!

17 June 2025
Unprompted review
Croissant logo

Reply from Croissant

Thanks so much! We’re thrilled to hear Croissant is helping you work across Europe 🌍✨ Happy coworking!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look