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Get Elvéra Reviews 

58
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the supplement very easy to swallow with morning coffee and greatly appreciate the complete lack of any unpleasant garlic aftertaste. Many people note that maintaining this daily routine feels straightforward and helps support their overall health and wellness effectively over time. However, some customers also noted unexpected recurring subscription charges appearing automatically shortly after placing their initial one-off purchase. A few other people also felt that the delivery times were sometimes delayed and that handling return processes could be significantly improved. Several users mentioned that they encountered communication difficulties when trying to resolve these specific account and shipping issues.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings regarding its effectiveness and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers report fast shipping... See more

User experience

Clients share positive opinions on user experience, noting that the softgels are smooth and easy to swallow.... See more

Order

Customers had ambiguous experiences with order processes, reflecting both smooth transactions and significant... See more

Quality

Consumers find quality to be positive, highlighting great service and a quality product. Reviewers frequently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been trying to find natural ways to help manage my blood pressure, and a friend suggested this aged garlic extract. I've been taking it daily for about a month now. I appreciate that there is abs... See more

Company replied

Rated 5 out of 5 stars

I added the aged garlic softgels to my breakfast routine mainly because regular garlic capsules had left an aftertaste I disliked. These are small enough to swallow with coffee and I have not noticed... See more

Company replied

Rated 5 out of 5 stars

Grabbed a bottle of the Elvéra odourless aged garlic extract for my mum since her doctor mentioned circulation support and she'd been put off other garlic supplements by the aftertaste before. These... See more

Company replied

Rated 5 out of 5 stars

My husband has high blood pressure and is on three different medications and I have a history of heart disease in the family so we thought we would give it a try, not really expecting results but afte... See more

Company replied


Company details

  1. #258 of 275 best companies in Vitamin & Supplements Shop

Written by the company

Elvéra is a UK aged garlic extract made for adults who take their cardiovascular health seriously and want real, evidence-based support without the noise. What sets us apart is the aging process. Most garlic supplements are aged for six months. Ours is aged for the full 24 months used in clinical research, when the compound that actually matters: S-allyl cysteine, has properly formed. We list our SAC content on every label, third-party test every batch, and only recommend Elvéra alongside, never as a replacement for, medical advice. We're a small UK team. We read every review and reply to every message. Reliable, evidence-based, honest — that's what we stand for.


Contact info

3.7

Average

TrustScore 3.5 out of 5

58 reviews

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Replied to 94% of negative reviews

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3.7

All reviews

(58)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

No garlic aftertaste and easy on my mum's routine

Grabbed a bottle of the Elvéra odourless aged garlic extract for my mum since her doctor mentioned circulation support and she'd been put off other garlic supplements by the aftertaste before. These softgels genuinely don't leave that lingering garlic breath the label promises, which was the whole reason she'd avoided trying any of this in the first place. Label states it's fine alongside her existing blood pressure medication, which she double-checked with her pharmacist anyway before starting. Capsules are small enough she has no trouble swallowing them with breakfast. Checkout was straightforward, no subscription quietly added by default. Shipping took about six days and the seal was intact on arrival.

28 July 2026
Unprompted review
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Reply from Get Elvéra

Thank you for this, Karly, and how thoughtful of you to sort it for your mum. The no aftertaste part is exactly what we set out to get right, so it means a lot that it was the difference for her. And it is genuinely good to hear she checked in with her pharmacist first, that is always the right step. Lovely too that the small softgels fit easily into her morning routine. Wishing her all the best with it.

Sara
Elvéra Customer Care

Rated 1 out of 5 stars

Returns are not honored

I ordered the product on June 26th. I received the product on July 6th. I reached out for a refund on July 27th and was denied even with their 30 day guarantee. They felt thec30 days started the day I placed the order. UNBELIEVABLE

27 July 2026
Unprompted review
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Reply from Get Elvéra

Hi Katherine, I am sorry to hear about this, and I understand the frustration around the timing. That is genuinely not the experience we want anyone to have. Our guarantee and the way it is applied are set out in our returns policy, but I would like to look at your case properly rather than leave it here. Please email us at info@getelvera.com with your order number and we will review it for you directly. We would much rather understand what happened and see what we can do than have you feeling let down.

Sara
Elvéra Customer Care

Rated 5 out of 5 stars

I have been struggling to lower my…

I have been struggling to lower my blood pressure for about four years. My GP prescribed Amlodipine tablets 5mg two years ago my BP average was 147 now it's around 121 to 134. I am well pleased after using the aged garlic for a month.

19 July 2026
Unprompted review
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Reply from Get Elvéra

Thank you for sharing your experience, Alex. What stands out is that you have kept it up consistently alongside what your GP prescribed, which is exactly the right way to approach it. Really good to hear you are pleased, and here is to keeping up the routine.

Sara
Elvéra Customer Care

Rated 5 out of 5 stars

Blood pressure readings definitely…

Blood pressure readings definitely lower soon after beginning taking the tablets. A month or so later they are consistently even lower. Haven’t had a cholesterol test yet.

22 July 2026
Unprompted review
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Reply from Get Elvéra

Thank you for taking the time, Gill. Aged garlic works gently and builds over the weeks, so staying consistent the way you have is the best thing you can do. Appreciate you sharing it.

Sara
Elvéra Customer Care

Rated 5 out of 5 stars

I’ve been taking these for about 4…aged garlic capsules

I’ve been taking these for about 4 months, and have genuinely noticed a difference.
Theres no odour and they’re easy to swallow.
I’d recommend these to anyone with a slightly higher blood pressure.

22 July 2026
Unprompted review
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Reply from Get Elvéra

Thank you, Gary. Four months of sticking with it is exactly the kind of consistency that matters most, and it is great that you have found them odourless and easy to swallow. Really appreciate the recommendation.

Sara
Elvéra Customer Care

Rated 5 out of 5 stars

My blood pressure has lowered and is very steady

I have maintained a regular routine of taking the gels every morning for more than 90 days now. My blood pressure has lowered and is steady. I sleep better and I feel more relaxed. This product takes time to work but having stuck to it rigidly I'm now seeing the benefits.

22 July 2026
Unprompted review
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Reply from Get Elvéra

Thank you for sharing this. What stands out most is that you stuck with it rigidly for more than 90 days, and that consistency is exactly the right approach with aged garlic, as it builds gently over time. Lovely to hear you are feeling the benefit of the routine.

Sara
Elvéra Customer Care

Rated 5 out of 5 stars

Works for me

Works for me. I see some people complain about subscriptions, but its always your own choice if you select it at checkout or not.
Im happy with my subscription, peace of mind

22 July 2026
Unprompted review
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Reply from Get Elvéra

Thank you for this, and for putting it so clearly. You are exactly right: the subscription is always your own choice at checkout, never forced. Really glad it gives you that peace of mind, and appreciate you saying so.

Sara
Elvéra Customer Care

Rated 5 out of 5 stars

Supplies good answer questions as…

Supplies good answer questions as required

1 January 2026
Unprompted review
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Reply from Get Elvéra

Thank you, Alicia. Glad the team could answer everything you needed, and we are always here if anything else comes up.

Sara
Elvéra Customer Care

Rated 1 out of 5 stars

Awful experience

I made what I thought was a one off purchase from this company (four packets of garlic extract capsules). This was sufficient for a 90 day trial.
Before I had finished the first packet ELVERA messaged me to say a package was on its way. I messaged them advising I did not order the package and did not want it. Their response advised the package was part of a subscription I had signed for (news to me!). I have now sent several messages requesting they cancel my subscription. They insist I do this via their ‘portal’ where my account is located. Didn’t know I had an account and can’t access the portal.
Awful custom service. Buyer beware

19 July 2026
Unprompted review
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Reply from Get Elvéra

Hi David, I am sorry for the frustration. To clarify, the subscription is always an active choice, and it is shown more than once both on the product page and during checkout, so it is never added automatically. That said, I completely understand it was not what you intended, and we are happy to put it right.

Sara
Elvéra Customer Care

Rated 1 out of 5 stars

This company is HORRIBLE!!

This company is HORRIBLE!!! BUYER BEWARE!!! I have tried EVERY WAY from here to Sunday to contact this company, but to no avail. I want my money back and I want to CANCEL their stupid subscription - that I did NOT ask for - IMMEDIATELY, and I get NOWHERE trying to contact this company. DO NOT ORDER FROM THIS COMPANY!!!

3 June 2026
Unprompted review
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Reply from Get Elvéra

Hi Ronald, I am sorry you have had this experience, and I want to help sort it out.
We have not received any emails from you, and we cannot find an order under your name in our system at all. Could you double check which site you ordered from? We are getelvera.com, and there is a similar site, tryelvera.com, which is not us. That mix-up does happen from time to time, and it would explain why your emails are not reaching us and why we have no record of your order.

If you are certain you ordered from getelvera.com, please email us at info@getelvera.com with your order number and we will get it resolved for you straight away.

Best,
Sara
Elvéra Customer Care

Rated 5 out of 5 stars

Customer service was great at resolving…

Customer service was great at resolving my problem regarding a monthly subscription that I did not intend to order. They were very professional.

14 July 2026
Unprompted review
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Reply from Get Elvéra

Hi Tracey, thank you for taking the time to leave this, it really is appreciated. Sorting things out quickly and without any fuss is exactly how we want it to work, so it is good to hear the team got it right for you. If anything else ever comes up, you know where to find us.

Best,
Sara
Elvéra Customer Care

Rated 1 out of 5 stars

Cancelled my subscription but they keep…

Cancelled my subscription but they keep sending me more.I would like to order when I need them.Just received more and I didn’t order them.Would like a refund.

13 July 2026
Unprompted review
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Reply from Get Elvéra

Hi, I am sorry for the frustration here, and I completely understand why receiving an order you did not expect is annoying. Let me help put it right.

To be clear, a subscription can be cancelled at any time, with no conditions and no hoops. If a further pouch still arrived after you cancelled, it is almost always because that particular order had already been prepared for dispatch before the cancellation came through, so it went out before the cancellation could stop it. That is on us to make clearer, not something you did wrong.

I would also like to reassure you, and anyone reading, that we never require a subscription. You can always buy a single pouch as a one-off if you prefer to order only when you need them.

Best,
Sara
Elvéra Customer Care

Rated 1 out of 5 stars

Scam product

I have been trying to return 4 unopened packs because I found no benefit in taking this product. Like the other reviews, they then say it is to be returned to China, and my experience of that is, they'll take it back and not refund you, this has happened with Elavate also. I have emailed back and forth to no avail. The reviews they post on the website are false, there is no link to them and it certainly isn't TrustPilot. I would be very surprised if this product is genuinely 'aged garlic' and am going to go about getting it tested. They say they are European based, they are not. I offered to send back to English distributor also, but that didn't work for them, even though obviously they take in their products and could easily redistribute them to the next victim. I am no longer buying anything from Facebook, because clearly there are some clever people out there making up these websites and they have it all covered. I've ended up spending about £70-80 because they also put you straight on a subscription, which is not clear when you pay for the original lot, but they highlight later saying it was clear. It isn't. Shame on you Elvera.

4 July 2026
Unprompted review
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Reply from Get Elvéra

We're sorry this has been such a frustrating experience, and I want to address your points directly rather than brush past them.

First, the most important one. Unopened packs can always be returned, and once we receive an unopened pack back, we always refund it in full. There is no exception to that. If four unopened packs are on their way back to us, or you would like to send them, your refund will be processed the moment they arrive. Please reply here with your order number and I will personally make sure it is logged and followed through, so this does not sit unresolved.

On the subscription: we do not place anyone on a forced or automatic subscription. On the product page, subscribing is an option you actively choose to tick, or not. And during checkout, the recurring nature of the payment is shown in three separate places before the order is confirmed. I understand it is still possible to miss, and if a subscription was set up that you did not want, we will gladly cancel it.

On the reviews: the reviews on our site are genuine customer reviews. If any of them appeared unclear in how they are presented, I am glad to explain how they are collected.



Best,
Sara
Elvéra Customer Care

Rated 1 out of 5 stars

Its marketed as a uk based company,

Its marketed as a uk based company,but when you pay for it you find it comes from china when you track it..

30 June 2026
Unprompted review
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Reply from Get Elvéra

Hi, thank you for raising this, and I can see where the confusion has come from. We are actually an EU-based company, not a UK-based one, and I think that is the root of the mix-up. We never describe ourselves as UK-based, so if that impression came across anywhere, I would genuinely like to know where, because it should not. As for fulfilment, larger supplement brands often ship through international logistics partners, which is why tracking can route through more than one country before it reaches you. I understand that is not always obvious at the point of ordering, and I am sorry it left you feeling misled rather than informed. If there is anything open on your order, a refund or a return, reply here with your order number and I will make sure it is handled directly and properly from our side.

Rated 1 out of 5 stars

Dutch product, no independent quality mark, returns to China only at your expense

So the company is based in Holland with any returns to China. I bought on a one off basis via PayPal. There is no obvious indication on the website or the product wrapping of the Chinese connection for returns. The product has no independent quality mark (especially given its a daily supplement). They agreed to refund me but only if I returned the product to their China address. I am UK based. I offered to return it to their UK returns address in Hounslow UK as stated on their delivery packaging. They refused to receive it there. It would seem only UK postal delivery services can return the product to the UK address. Clearly they know that it will cost me a significant amount to return the product to China making any refund a lot less and therefore also far less likely. So, be clear, you are buying from a Dutch manufacturer with returns only possible to a China mainland address, the product bears no independent quality mark and if you want a refund you have to return it to the Chinese address at your own expense. Contrary to the reply below, there is no indication of any independent quality standard having been met on the product packaging. The website statements on quality need to be read very carefully. To confirm, it is shipped from Holland/returns and refunds via a China mainland address only. They eventually admit this when you probe enough. There is no refund unless you pay to return to a Chinese address. No European returns option. When you do a Google search - currently - it states "made in the UK" which is not true. As above the product origin is from a Dutch manufacturer, RealSupps B.V., (no mention of them on the Elvera website at time of writing) but again no return is possible to a Dutch address. Only to China at your expense. Contrary to the reply to this review below, when an entirely independent body reviewed this matter (PayPal) they found in my favour, refunding me in full.

20 June 2026
Unprompted review
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Reply from Get Elvéra

Thank you for the detail here, and I am glad the refund was resolved in full. Since this review, we have also been in direct email contact with you, and we were able to clarify and set straight a number of the points you raised, including how the company is structured and how returns are handled. Your feedback on making that information clearer up front is fair, and it is something we are genuinely taking on board and reviewing, because we would rather customers have that clarity from the start than reach it through a difficult experience. If anything still feels unresolved on your side, we remain reachable any time at info@getelvera.com.

Sara
Elvéra Customer Care

Rated 5 out of 5 stars

My husband has high blood pressure and…

My husband has high blood pressure and is on three different medications and I have a history of heart disease in the family so we thought we would give it a try, not really expecting results but after four weeks my husband‘s blood pressure has definitely reduced. We will see how it goes over the next few weeks and then consider dropping one of his meds. amazing customer service too, thank you very much.

10 June 2026
Unprompted review
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Reply from Get Elvéra

Thank you Becky!

Rated 1 out of 5 stars

Avoid, absolutely awful company.

Aged Garlic. Beware! 30 days after your first order take an unauthorised payment and send you a second order. they then email to say on the way. I checked and no evidence of subscription in original order. I tried to cancel but said ‘order in fulfilment so can’t be cancelled, interesting because took nearly two weeks to come first time. Interestingly a similar company, TryElvera also have multiple 1 star reviews commenting on unwanted subscriptions.

1 June 2026
Unprompted review
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Reply from Get Elvéra

Thank you for the feedback. I understand the frustration of an unexpected charge, but the facts need to be set out plainly for other readers.

The subscription option is disclosed in three places before any purchase: on the product page customers actively choose between "One-time purchase" and "Subscribe & Save" (clearly marked, with the recurring price and frequency shown). At checkout the subscription terms are restated. And after purchase, the confirmation email explicitly states the subscription is created and when the next charge will occur. Subscriptions can be cancelled at any time from your account.

Orders enter fulfilment quickly because we ship from a UK warehouse. If you'd like a return, email info@getelvera.com and we'll sort it.

One note in the interest of transparency: your Trustpilot history shows a consistent pattern of one-star reviews across many unrelated businesses. That doesn't change how seriously we take your specific complaint, but it does sit beside the experience of our 48,000+ other verified customers.

Reach out to info@getelvera.com and we'll resolve this. :)

— The Elvéra team

Rated 5 out of 5 stars

Aged Garlic

I have been trying this aged garlic for a month now, and (unlike other capsules I’ve tried) there is NO smelly breath and I’ve had no stomach issues whatsoever.
Recommend

28 April 2026
Unprompted review
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Reply from Get Elvéra

Thank you, Terry. The no smelly breath and gentle-on-the-stomach part is exactly what we set out to get right, so it is great to hear it stood out against the others you have tried. Appreciate the recommendation, and glad the first month has gone well.

Sara
Elvéra Customer Care

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