Pretty sattisfied I still would like to have the opportunity to choose how many data i would like to have instead that the data-amount is fixed to how many days you need.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good eSim, the connection was fast and it has a really good price. Butnthrn out of a sudden, the eSim stopped working. But the support was awesome and we quickly solved the issue. I would definitely c... See more
Company replied
Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines. We were in Sri Lanka and often lost network (mobile data) due to what I believe wa... See more
Company replied
It's not working and I get no help. Phone supports esim and esim always shown as not activated. No support and no advise. Losing 30$. They have refunded me the costs - but first after trustpilot-rev... See more
Company replied
Company details
Written by the company
Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.
Contact info
Portugal
- getesimtravel.com
3.8
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Slow data connection
3 June 2025
Reply from get eSIM travel
Hi Renato! We’re sorry to hear the connection wasn’t as fast as expected. We understand how important a stable and quick internet connection is, especially when you're traveling. We really want to help and we're looking forward to your feedback at contact.clientsupport@getesimtravel.com.
Good quality esim
This esim provided a good quality internet connection during my stay in Jordania. I just regret the necessity of downloading the app to consult data use.
I recommend it.
27 May 2025
Reply from get eSIM travel
We're glad you had a good internet connection in Jordania using our eSIM. We appreciate your recommendation. We acknowledge your feedback regarding the app download for data usage. Thank you for your time, nice travels 🌎
It's very easy to buy and install
It's very easy to buy and install. It works fine here in Canada, BC
28 May 2025
Reply from get eSIM travel
We appreciate you letting us know it works well in Canada. Thanks for your feedback , happy travels ☀️
Good value for money but make it more smooth and clear for renew of subscription
Last time, i've got problems when i renew my subscription. I will see how is now. I lost my money last time. Then i bought again and was ok. I am seaman and i travel 4 months onboard vessel and 4 months home. Normally i use E-sim when i am at work.
20 May 2025
Reply from get eSIM travel
We appreciate you sharing your experience. We're sorry to learn about the past subscription issues. We hope your current experience is seamless.🌎
Really impressed
I was a little sceptical at first as this is much cheaper than the bigger brands but I really cannot complain. I ended up getting the wife a SIM too and enjoyed the same amount of data as we pay for normally.
25 May 2025
Reply from get eSIM travel
Thank you for choosing us for both your SIMs! 😉
I bought eSIM for Brazil
I bought eSIM for Brazil. It works good and was easy to get started
20 December 2024
Unprompted review
Reply from get eSIM travel
We're glad to hear that your eSIM worked well in Brazil and was easy to set up. Thank you for your positive feedback!
Was a bit skeptical looking at reviews…
Was a bit skeptical looking at reviews but great price for 30G data, very good signal and service (Canada)- would recommend!
Data only is great
29 May 2025
Unprompted review
Reply from get eSIM travel
We're happy to hear that you had a great experience with our data service in Canada! Thanks for the recommendation, happy travels ☀️
Discounts
I recently used the GeteSIM app during my international travels, and I’m genuinely impressed. The setup process was quick and intuitive — I had my eSIM activated within minutes, without the need for a physical SIM card or visiting a store.
One of the best features is the flexibility in choosing data plans for different countries or regions. The pricing is very competitive, and the connection quality was consistently strong, even in more remote areas. I never had to worry about roaming fees or switching SIMs again.
Customer support was also very responsive and helpful when I had a question during setup. Overall, GeteSIM made staying connected abroad incredibly easy and stress-free. I highly recommend it to any frequent traveler!
29 May 2025
Reply from get eSIM travel
Wow! We really appreciate you sharing your experience using our app for your international travels! We're happy to hear that the setup process was quick and easy, and that you found the data plan flexibility and connection quality to your satisfaction. It's great to know our support team was helpful and responsive. Thank you for recommending our service! ✈
Reply from get eSIM travel
We're happy to hear that you're consistently getting a good signal and appreciate our offers. Thanks for your feedback! 😁
Need costumer service in…
Need costumer service in application..so that easy access if there is problem..but all in are very good..
29 May 2025
Reply from get eSIM travel
We appreciate your feedback! We're glad you enjoyed your experience. 😊 We understand the need for customer service access within the application. In the meantime, you can find helpful information in our FAQs, and if you still need assistance, our support team is available 24/7 to help you. 😁
Reply from get eSIM travel
We're happy to hear you appreciate our data ratio! Thanks! 🤩
Reply from get eSIM travel
Thank you for your feedback! 😊 Please choose us again for your next trip. Stay connected! ✈️
Had no problems with the eSIM
Had no problems with the eSIM. Easy to install & v reasonable priced compared to other providers. Wish they covered more countries
25 May 2025
Reply from get eSIM travel
We're happy to hear that the eSIM was easy to install and reasonably priced. Thanks for your review! 😃
It does not work
Arriverd yesterday at the Isle of Man. The e-sim connects to the manx telecome but if you use data immediatly disconnect... Then put in ariplane mode. Reconnected again. Same story. It does not work. The assistance is zero. No e-mail, only a chat with AI that is not working as weel.
26 May 2025
Unprompted review
Reply from get eSIM travel
We'r sorry to hear about the connectivity issues you experienced with our eSIM on the Isle of Man. That’s certainly not what we aim for. We'll investigate these issues to improve our service and AI chat functionality. Please, feel free to contact us at contact.clientsupport@getesimtravel.com. We're here to help 💪
I had use in Canada
I had use in Canada. Very useful, and cheaper then if purchase lical card.
2 April 2025
Reply from get eSIM travel
Thank you for your feedback! We're glad to hear you used it in Canada and found it both useful and more affordable than buying a local SIM card. 😊 Choose us again for your next trip, we’ll be happy to help you stay connected!
Reply from get eSIM travel
Thank you very much for your message and rating 😊
It didn’t work for me but got my money back
It just plain doesn’t work whatsoever. The 24h assistance is actually a robot asking you obvious questions and not fixing your problem. I regret spending money on it and wound up buying one that works at the destination.
Edited: I changed from 1-star to 3-star because they reimbursed my money back not many questions asked.
13 May 2025
Unprompted review
Reply from get eSIM travel
We're really sorry to hear about your experience. That’s certainly not what we aim for. Please feel free to contact us at contact.clientsupport@getesimtravel.com. We're here to help. 💪
Super easy and great coverage
Super easy to add the eSIM to iPhone and we had great signal the whole time across Brazil. Would recommend
2 May 2025
Unprompted review
Reply from get eSIM travel
Thank you so much for your feedback! 😊 We're happy to hear that adding the eSIM was easy and that you had great signal throughout your time in Brazil. We truly appreciate your recommendation and are always here if you need us again! 🇧🇷📶✨
No issue with coverage
No issue with coverage. Fast internet. Easy installment. Enjoyable
19 May 2025
Unprompted review
Reply from get eSIM travel
Thank you for your feedback! 😊 We're glad to hear everything went smoothly — from easy installation to fast internet and reliable coverage. It's great to know you enjoyed the experience! 🚀📶✨
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