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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, delicious taste, and generous portion sizes, often describing the meals as home-cooked and flavorful. Many appreciate the wide variety of choices and the convenience of the service, highlighting the ease of ordering and the efficiency of the delivery process. However, some customers also noted occasional issues with specific dishes, mentioning that some meals were too salty, dry, or lacked flavor. A few people expressed a desire for more menu variations and family-sized options, and some experienced minor inconveniences with delivery tracking or preferred a narrower delivery timeframe.

What people talk about most

Product

Consumers find the product to be positive, with many describing the food as delicious, fresh, and home-made.... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the delicious, fresh, and... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the reliable and efficient... See more

Order

People report positive experiences with order. Customers praise the easy ordering process, good delivery... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the fantastic service,... See more

Based on these reviews

Rated 5 out of 5 stars

This was our 1stbtime ordering roast potatoes and turkey& glaxed ham for Christmas. It arrived on Christmas eve and packaging well. The Communication was great and the food was beautiful. My guests l... See more

Rated 5 out of 5 stars

Good selection, good portion sizes, very tasty, some were not to my taste but plenty to choose from that are. Nothing to do with quality just personal preferences. Good comms on delivery. Only bad thi... See more

Rated 5 out of 5 stars

This is a fantastic company that always continues to amaze me with their customer service. I am and will continue to be a regular customer. They always look after their regular customers which is some... See more

Rated 5 out of 5 stars

The meals were great! Really tasty, good variety, great choice of dishes. They delivered exactly when they said they would, with frozen ice packs to help keep things cool until I could get home from w... See more


Company details

  1. Food producer

Written by the company

Gourmet heat and eat meals, delivered to your door.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

453 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

The food is really amazing

The food is really amazing! I’m normally skeptical of a microwave meals - but these are so good! The only piece of feedback I have is that it wasn’t super easy to know when my meals would actually be delivered and I didn’t get tracking updates. The team were super helpful when I called though! 🙂

26 March 2026
Rated 4 out of 5 stars

There was a month or two

There was a month or two, where I was convinced that the normal , oh so great cook, was absent, No veges to be seen, and generally poor food.
Now she is back again !!! Could you please confirm my observation?

29 March 2026
Rated 4 out of 5 stars

convenience

I come home from work any have to think of what to make for dinner, just choose what meal i want and heat it up, easy

25 February 2026
Rated 5 out of 5 stars

Tastes home made but better!

The food tastes home-made and is very flavourful. Very responsive to emails when I had an issue with my address which was very slightly out of their delivery area. Good range of choices and like it that I can miss an order should I not need it.

23 February 2026
Rated 4 out of 5 stars

Kudos

Meals are great. Tasty and good size.
Delivery materials can be recycled .
Would prefer delivery by courier that has access to apartment building mailroom so did not have to sit home for the afternoon.

23 February 2026
Rated 4 out of 5 stars

I received my meals frozen ready for my freezer

I received my meals frozen so able to put them straight into freezer, I decided I wanted 10 meals fortnightly as it makes things easier for me, last week I received my fortnighly meals as I wanted the next day I received another box of frozen meals enough for a week, I must have pressed something I I should’ve not touched but the lovely Lucy has helpmeet putting them on hold until I need more, which I will do

22 February 2026
Rated 5 out of 5 stars

Christmas meal - Stunning and tasteful food delivered…

Stunning and tasteful food delivered efficiently day before Christmas. Great communication during ordering and delivery process. Order the Christmas food every year and they never disappoint. Having the food cooked and ready to serve (heating required but doesn’t take long) Alleviates all the stress.

25 December 2025
Rated 5 out of 5 stars

Outstanding Food – Zero Stress!

This was our 1stbtime ordering roast potatoes and turkey& glaxed ham for Christmas. It arrived on Christmas eve and packaging well. The Communication was great and the food was beautiful. My guests loved the food. We highly recommend as it took alot of stress out of preparing and cooking for Christmas. Would defiantly do it again.

25 December 2025

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