Leah communicated with me to ensure a smooth delivery. I was worried that there might be a pay issue so I reached out. She responded within a day and reassured the process was moving smoothly. She als... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Besides the usual quick turnaround in shipping, the products are innovative, compact and enjoyable. My junk is large so the challenge is buying size appropriate sleeves for Fleshy. The Minx sleeve is... See more
Company replied
I got this because my wife seriously dislikes bj. The fleshy pro saves the day! It really does suck your manhood. I expected to be somewhat disappointed but instead I was pleasantly surprised! Great... See more
Company replied
Although my experience with the "PRO" product wasn't for me, Fleshy provided great customer service. It was too late to return my product, so I asked for credit towards a different one. But that produ... See more
Company replied
Company details
Written by the company
At Fleshy, we strive to create a safe and inclusive space for individuals to explore their sexuality through the use of adult toys. Our products are designed with the highest quality materials and are rigorously tested to ensure their safety and durability. We understand that the world of adult toys can be intimidating for some, which is why we prioritize creating a welcoming and non-judgmental environment for all of our customers. Our knowledgeable staff are trained to provide expert advice and guidance on our extensive product range, ensuring that everyone can find a toy that suits their needs and desires. In addition to providing safe and enjoyable products, we also prioritize the privacy of our customers. All orders are shipped discreetly and confidentially, without any indication of the contents inside. We understand the importance of discretion when it comes to adult toys, and we are committed to ensuring our customers can shop with confidence. Our goal is to provide a diverse range of products that cater to all preferences and needs, from beginners to experienced users. Overall, Fleshy is committed to providing a safe and enjoyable experience for all of our customers. We believe that exploring one's sexuality can be a positive and empowering experience, and we are dedicated to helping individuals achieve that through the use of our high-quality and safe adult toys.
Contact info
United States
- support@getfleshy.com
- getfleshy.com
4.3
Excellent
551 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had received a product that wasn’t…
I had received a product that wasn’t fully functional and Paris R. Was very helpful and sent me a replacement product right away! Great customer service!
15 April 2024
Unprompted review
Reply from Fleshy
Hi Heather, we're sorry to hear about the issue with your product, but we're glad that Paris R. was able to promptly assist you and send a replacement right away. Thank you for sharing your positive experience with our customer service. If you have any further questions or concerns, feel free to reach out. We're here to help!
Paris was very helpful and a very quick…
Paris was very helpful and a very quick response and your customer service is very impressive. Thank you 100%.
8 April 2024
Unprompted review
Reply from Fleshy
Hello John, we're thrilled to hear that Paris provided helpful assistance with a quick response. Thank you for recognizing our customer service efforts, and if you ever need further assistance, feel free to reach out. We appreciate your feedback!
Great satisfying experience
Great satisfying experience! Easy to use and real like feeling. Good choice for solo play!
2 April 2024
Reply from Fleshy
Hi Will, we're thrilled to hear about your satisfying experience with Fleshy! Thank you for sharing your positive feedback. If you ever have any questions or need assistance, feel free to reach out. We're here to ensure your solo play continues to be enjoyable!
Mine broke after the 2nd use
Mine broke after the 2nd use, contacted support and Paris R helped me very quickly and efficiently w employee tbh.
6 April 2024
Unprompted review
Reply from Fleshy
Hi there, we're sorry to hear about the issue with your device, but we're glad Paris R. was able to assist you quickly and efficiently. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to help!
Paris R
Paris R. was very helpful in resolving my problem quickly and efficiently.
5 April 2024
Unprompted review
Reply from Fleshy
Hello Ryan, we're delighted to hear that Paris R. provided quick and efficient assistance in resolving your issue! If you have any further questions or concerns, feel free to reach out. We're here to help!
Good suction and inside feels so good!
I don't normally leave reviews on these types of products, but I had to for this one. Good suction and inside feels so good!
8 March 2024
Reply from Fleshy
Hello Felix, we're delighted to hear about your positive experience! Thank you for taking the time to leave a review. If you have any further feedback or questions, feel free to reach out. We're here to help!
Horrible device
Horrible device, it's neither pleasant or lifelike feeling. That's personal opinion. The only good thing about this was their customer service, Paris helped me right away and was pleasant and understanding and solved my problem.
3 April 2024
Unprompted review
Reply from Fleshy
We're sorry to hear that the device didn't meet your expectations, but we're glad to hear that Paris provided excellent customer service and promptly addressed your concerns. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Reply from Fleshy
Hi Phil, we're glad you're enjoying the complimentary lube with your product! Thank you for sharing your positive experience. If you have any questions or need further assistance, feel free to reach out. Happy pleasuring!
Reply from Fleshy
Caleb, we're glad to hear that you had a fantastic experience with Paris R. from our support team! If you have any further questions or need assistance, don't hesitate to reach out. We're here to help!
Reply from Fleshy
Hello Peter, we're thrilled to hear that you're enjoying the quality of our product! Thank you for recommending it. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Paris R
Paris R. Was prompt and courteous while handling my issues with my recent purchase and offered a replacement OR a refund which was quite nice.
25 March 2024
Unprompted review
Reply from Fleshy
Hello Brandon, we're glad to hear that Paris R. provided prompt and courteous assistance in addressing the issues with your recent purchase. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!
Fleshy rocks!
Not only is the fleshy thrust great but the customer service is amazing! It's the best toy I've every used and I've tried quite a few. I was excited when I got it in the mail and I used it heavily that day. The next day I discovered the sleeve was leaking, what I assumed to be a factory defect. I reached out to Leah H on the support team and she responded quickly and replaced the entire unit for me. She was very kind and helpful
26 March 2024
Unprompted review
Reply from Fleshy
Hi there, we're delighted to hear that you're enjoying the Fleshy Thrust and that our customer service met your expectations! It's unfortunate that you encountered an issue with the sleeve, but we're glad Leah H. was able to assist you promptly and replace the entire unit. We appreciate your kind words and are here to help if you have any further questions or concerns. Enjoy your enhanced experiences with Fleshy!
Customer Service is Great!!!!
So I had a couple of issues with a couple of my orders. First off Paris R. helped me with that process and expedited and put my worries to rest. Then to no volition of my own I realized I didn’t have my discount code for completing a 3 question survey. Leah H. helped me with this particular issue and was quick, efficient, and friendly. Customer service at Fleshy us some of the best customer service I have received in recent memory because of these 2 lovely ladies. Keep up the great work for your customer service hires Fleshy!
27 March 2024
Unprompted review
Reply from Fleshy
Hello Mo, we're thrilled to hear about your positive experiences with Paris R. and Leah H.! It's wonderful to know that they addressed your concerns promptly and efficiently, putting your worries to rest. Thank you for recognizing their dedication to providing excellent customer service. We'll be sure to pass along your kind words to them. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!
The Fleshy Pro 2.0 - More like Fleshy Oh Hell No
The Fleshy Pro 2.0, with its super viral marketing video is all hype, no substance.
The suction is very weak, unless you press the max button and hold it. The vibration is also very weak. Out of all of my similar toys, this one is the weakest in this aspect.
The only upside is the sleeve feels better than any other I've tried, and when put in Einseo on Amazon (which has a terrible sleeve), then it is the best overall toy I've ever used and its not even close.
But, even the sleeve is problematice as the space between the canal and vibration cavity is very thin and got a tear in it during the first cleaning.
Paris from product support informed me they don't cover sleeve problems, but did send me a complimentary replacement regardless. She was very helpful. But, having to send a video demonstrating the problem was about as awkward as it gets.
If I had it to do over again, I wouldn't.
20 March 2024
Unprompted review
Reply from Fleshy
Hi there, we're saddened to hear it didn't meet your expectations.
We're sorry about the weak suction and vibration issues you encountered. That's definitely not what we want our customers to experience. We're all about ensuring you have a great time with our products.
We get that dealing with sleeve tears can be a real downer. We're happy to hear that Paris help you out, though! We're glad she could hook you up with a replacement, even if the process was a bit awkward with the whole video thing.
Please email Leah, our support manager, at Leah@getfleshy.com, and she'll take it from there. She's awesome at sorting out these issues and making things right.
Thanks for giving us the chance to make things better for you!
Excellent service and product!
I had some questions so I emailed sales. I worked with Paris and she was amazing! She went above and beyond to ensure I was happy with Fleshy's service and products. Which I am! I highly recommend Fleshy.
25 March 2024
Unprompted review
Reply from Fleshy
Hi there; thank you for reaching out to our support team! We're delighted that Paris provided you with amazing assistance and ensured your satisfaction with our service and products. Your recommendation means a lot to us. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!
The product is great
The product is great, received discreetly and fast. Quality material and it feels real inside.
25 March 2024
Reply from Fleshy
Hi Johnnie, thank you for sharing your positive experience! We're thrilled to hear that you're enjoying the product and that it arrived discreetly and quickly. If you have any further feedback or questions, feel free to reach out. Enjoy your experience!
Waste of money
Waste of money, no customer support have emailed several sines with zero response. There is not enough lube you can use to stop it from skinning you. It’s way to small I’m average size. Also they have removed reviews.
23 March 2024
Unprompted review
Reply from Fleshy
We're sorry to hear about your experience. Please email us at support@getfleshy.com, and we'll ensure a prompt response within 1 business day. Additionally, the lube included in your order is complimentary. If you require more, we offer larger sizes for purchase. Thank you for your feedback.
Reply from Fleshy
Hi Steve, we're glad to hear that you found our packaging discreet and that you found the product easy to use and clean. If you have any questions or need further assistance, feel free to reach out. Thank you for your feedback!
Great products and great customer…
Great products and great customer support. Paris R was really helpful!
20 March 2024
Unprompted review
Reply from Fleshy
Hello John, thank you for your feedback! We're delighted to hear that you're satisfied with both our products and customer support. Paris will be thrilled to hear your kind words! If you ever need further assistance or have any questions, feel free to reach out. We're here to help!
I ordered the Fleshy Pro and upon…
I ordered the Fleshy Pro and upon receiving it I quickly learned it was malfunctioning. After emailing the company a representative "Paris" promptly replied. After providing verification that the device was malfunctioning (submitted a short video) Paris arranged for me to receive a full refund! I appreciate a company that stands behind their product and provides outstanding customer service when there is a problem. Knowing the level of customer service provided, I would definitely purchase from this company again.
19 March 2024
Unprompted review
Reply from Fleshy
Hi Jeffrey, thank you for sharing your experience with us! We're sorry to hear about the malfunction with your Fleshy Pro, but we're glad that Paris promptly responded and arranged a full refund after verifying the issue. Providing outstanding customer service and standing behind our products is important to us, and we're thrilled to hear that you would consider purchasing from us again. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
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