Flex Reviews 3,471

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and convenience of the payment process, which allows them to split rent payments and manage their budget more effectively. Many appreciate how this service reduces financial stress and helps them avoid late fees, making it easier to pay other essential bills on time. The app is consistently described as user-friendly and helpful for budgeting. However, some customers expressed dissatisfaction with the pricing structure, specifically mentioning unexpected or multiple charges for membership and surcharges. A few people also felt that the payment scheduling could be improved, with some experiencing issues with payment timing or difficulty reaching customer support for assistance with these concerns.

What people talk about most

Payment

Users describe positive interactions with payment, particularly appreciating the flexibility to split rent... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the app's ease of... See more

Service

Reviewers highlight positive aspects of service, appreciating the convenience and assistance it provides.... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the fees reasonable and appreciate how the... See more

Application

Consumers find the app to be positive, highlighting its ease of use and ability to help manage finances and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flex makes it so much easier to deal with life's unexpected, without having to be late paying your everyday living expenses. A very easy and dependable process. Not having to pay rent in one huge ch... See more

Company replied

Rated 5 out of 5 stars

Flex helped me when I couldn’t figure out how to pay my rent without over-drafting my bank account. Really grateful to have this is an option! Works perfectly for people trying to keep a consistent, p... See more

Company replied

Rated 5 out of 5 stars

it helps me to fulfill other bills and leaves a little extra money when you need it and leaves with no worries about your rent being paid in full in time but only thing is knowing how to due somethin... See more

Company replied

Rated 5 out of 5 stars

Since signing on with Flex, my rent has been paid in a timely arrangement. Rent is the largest item listed. Other Budget items are now seemingly aligned in order, and withdrawn on time. Flex is a... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Loan agency

Written by the company

Split your rent. Pay on your schedule. Helping 2M+ renters pay rent since 2019. Flex is an app that’s changing the way the world pays and collects rent. We help renters and properties take the stress out of the first of the month. We pay rent when it’s due and let renters pay us back in smaller payments that fit their budget. With Flex, you can breathe easier and take control of your finances.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

So easy to use

So easy to use. Makes an automatic payment. No need to go to the office or bank.

21 April 2026
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Reply from Flex

Love hearing this! Helping simplify rent is exactly why we built Flex.

Rated 5 out of 5 stars

Flex makes it so much easier to deal…

Flex makes it so much easier to deal with life's unexpected, without having to be late paying your everyday living expenses. A very easy and dependable process. Not having to pay rent in one huge chunk relieves the stress of making sure you pay your rent on time. And a lot more reasonable than late fees.

22 April 2026
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Reply from Flex

Huge thanks for the thoughtful review—we’re grateful to have you with Flex 💜

Rated 5 out of 5 stars

I can honestly say I’m loving flex &…

I can honestly say I’m loving flex & it’s has been so good to me to manage to pay my rent & still have money on the side to spend, less stressful to worry about rent & doesn’t matter how life throws at you

21 April 2026
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Reply from Flex

That’s what we’re here for! Thanks for taking the time to leave a review 💜

Rated 5 out of 5 stars

Split payment and auto pay?! Heck yeah!

It is so nice to not only have auto pay, but to split my rent into 2 payments! It makes keeping my finances in order simple and stress free.

21 April 2026
Flex logo

Reply from Flex

That’s what we’re here for! Thanks for taking the time to leave a review 💜

Rated 5 out of 5 stars

Since signing on with Flex



Since signing on with Flex, my rent has been paid in a timely arrangement. Rent is the largest item listed. Other Budget items are now seemingly aligned in order, and withdrawn on time. Flex is a welcomed service that I always now ask others if they have it also
or if they have inquired about it through their rental property management. Lawrence W. Lomax

21 April 2026
Flex logo

Reply from Flex

Huge thanks for the thoughtful review—we’re grateful to have you with Flex 💜

Rated 3 out of 5 stars

The fee are too high a extra 30 dollars

The fee are too high a extra 30 dollars

21 April 2026
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Reply from Flex

Thanks for your honest review! We’re always working to improve and your feedback is incredibly helpful in guiding our efforts. We appreciate you giving us the chance to do better.

Rated 5 out of 5 stars

Great platform to have

Great platform to have. Just in case. Love the fact that you’re able to pick the dates to have it taken out of your account.

21 April 2026
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Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 5 out of 5 stars

Flex makes me feel at ease knowing I…

Flex makes me feel at ease knowing I don't have to pay full rent up front. Splitting it in half is so helpful and less stress

22 April 2026
Flex logo

Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 5 out of 5 stars

Thank you flex for helping with this…

Thank you flex for helping with this program it really help people and can save some money because before new. About this flex program I will pay all my rent and at month I will Olney have bit of money for hold month but I love it thank you so much for flex

22 April 2026
Flex logo

Reply from Flex

We love building features that make things easier - thanks for being with Flex!

Rated 5 out of 5 stars

Game Changer

Being retired and only getting paid once a month, I always had cashflow problems after paying my rent. Flex allows me to have more flexibility in my budget for the rest of the month. It really has been a game changer for me.

21 April 2026
Flex logo

Reply from Flex

Feedback like this keeps us motivated—thanks for being part of the Flex community.

Rated 5 out of 5 stars

Flex has been amazing

Flex has been amazing! The fact that I can split my rent has made life a little easier!

22 April 2026
Flex logo

Reply from Flex

Love hearing this! Helping simplify rent is exactly why we built Flex.

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