Getforgifts Reviews 221

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I had a good experience when asking for a refund, with help from Marc, the webchat agent concerned. By mistake, I made a payment that I didn’t intend to Get for Gifts, and they handled my request f... See more

Rated 2 out of 5 stars

Resolved SCAM: The day I realized they'd fraudulently lured me into a web trap and took steps to disconnect from them, I contacted them, stating the fraude and demanded my money back. With in a fe... See more

Rated 5 out of 5 stars

The Agent is very curteous. He is willing to assist what the client is asking. My request was being granted and it's an ectra mile act for an employee. That's what customer service is all about. Thank... See more

Rated 4 out of 5 stars

It took me 3 times to get this sorted out, because I didn't request this account to be opened, but very happy now that you've been so helpful, in helping me get a refund. Very much appreciated.the is... See more


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4.1

Great

TrustScore 4 out of 5

221 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Problem solved

The service was great! I had some issues with a subscription, but when I told the customer service, the employee, Emily, was quick to help me, and I got all of my money refunded.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

A big thank you goes to Mr

A big thank you goes to Mr. Marschall Supervisor who helped me a lot. Contacting the agents was easy via chat and they solved my problems and I thank them for that. All in all a great company. I give them 5 stars and a 👍 up

7 January 2025
Unprompted review
Rated 4 out of 5 stars

It took me 3 times to get this sorted…

It took me 3 times to get this sorted out, because I didn't request this account to be opened, but very happy now that you've been so helpful, in helping me get a refund. Very much appreciated.the issue was addressed and very happy with the results. Many thanks.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Helpful manager

Thank to sama your escalation manager sort out an issue with a problem I had was hopefully sorted and as a visually sighted person I can't thank her enough and your company should be proud to have her working for you

13 December 2024
Unprompted review
Rated 5 out of 5 stars

positive experience

good experience and good customer support. very prompt and helpful, they listened and quicky dealt with my request. very good explanation. overall, very happy with the interaction, thank you.

7 November 2024
Unprompted review
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