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Rated 5 out of 5 stars

I had been dealing with LUKE KINNA. Felt totally confident with his tactfullness, professional attitude and his prompt replies when I had an enquiry. He was in contact through the whole process from s... See more

Rated 1 out of 5 stars

Filled the form online, talked to a rep and only showed me 2 cars, I asked not to run a credit check until I was going to find something that I would be interested in and then find a check inquiry fro... See more

Rated 5 out of 5 stars

Justin Sutherland is an easy going guy who made him self available at my convenience. He always answered my question and concerns in a punctual manner. When searching for a vehicle he gave me many... See more

Rated 5 out of 5 stars

I thought the prospect of getting myself into a car would be a difficult one at best. Caine made everything so easy from figuring out what i needed to getting me driving within a couple weeks. Amazing... See more

Company details

  1. Car finance and loan company

Written by the company

We offer a fresh start. Car loans with debt consolidation and less than 24 hours approval time. GetGoing was founded to guide you through the challenging journey of trying to purchase a new vehicle regardless of your credit situation. It won't be difficult for you to notice that we love what we do: our primary goal is transparency, and our mission is to change the way you perceive the auto loan industry.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

56 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Justin for the WIN!!!

I needed a new vehicle for my driving school and Justin set me up with exactly what I required. He was on top of everything I needed and gave the type of customer service that makes a person feel like royalty. Thanks Justin!

4 March 2023
Unprompted review
Rated 5 out of 5 stars

This is a great company

This is a great company, easy to work with! I got 2022 truck, brand new off the lot & I really like the truck and company.
They’re fast and efficient! I recommend to anyone looking for a vehicle to go with these guys!

14 February 2023
Unprompted review
Rated 5 out of 5 stars

I would love to give more stars

I would love to give more stars! I have worked with them twice now and Justin has been amazing during both times! I really felt like he cared about my values and where I was at and how to make sure I got the car that was close or at most my dream car! I never had such great experience, he was always there if I had a question or wanted to clarify something! In a word, fantastic!

3 March 2023
Unprompted review
Rated 5 out of 5 stars

The best experience for getting a car

After we applied for car with get going we were approved the next day.Jackie was awesome she went above and beyond and made us feel comfortable it was a pleasure.Jackie got us the best deal and we got our dream car so when our car is paid off we can retire with our perfect car thank you so much Jackie.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Justin helped me get the perfect…

Justin helped me get the perfect vehicle that fit my budget! Easy approval process and they even delivered it to my house!

If your looking for a great vehicle give Justin from getgoing auto a call. 778-764-2397

22 February 2023
Unprompted review
Rated 5 out of 5 stars

AJ trade in

Traded in my RVR for a equinox AJ was great to work with listened to everything I wanted. He went above and beyond I live out of town had the car delivered and took my trade in. Quick easy and painless will definitely use them for any future car purchases!

29 March 2022
Unprompted review
Rated 5 out of 5 stars

Matt was super helpful

Matt was super helpful, very understanding of my situation. With his help I have a brand new truck that me my family can safely travel and go to work in. I recommend this company if your looking to purchase/finance a vehicle

27 November 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service from AJ

I had the most amazing experience with AJ he even got me a lower rate than expected and into exactly what we were looking for
We enjoyed the amazing service so much that my wife also upgraded her vehicle and we have recommended many people that have also dealt with AJ and purchased new vehicles
I highly recommend him to anyone
And with us living in Penticton they even arranged having the vehicles brought to us directly

1 November 2022
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

I had the opportunity to work with Matt. After trying for 2 years to find the right vehicle for my family, and getting nothing but horrible experiences at other places, Matt found me exactly what I needed. Not only did he meet every expectation I put forth, but he did it in an impressive amount of time. He kept me in the loop, never ignored my calls, and made me feel like I wasn’t being a complete pain (even though I know I was). I have advised multiple people to contact Matt for their future vehicle purchases. I can not thank him enough for the work he put in.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Very easy company to work with

Very easy company to work with. Tyler was very informative and walked me through every step of the financing process. I have been trying to get financing for a vehicle for a while now and kept getting turned down from dealerships. They would always ask for a cosigner. Tyler got it done with no cosigner and no down payment and I’m very happy with my new ram 1500. The whole process start to finish took only two days. Thanks guys! !!

28 March 2023
Unprompted review
Rated 1 out of 5 stars

Would give negative stars if possible.

Would give negative stars if possible.
Avoid Mitchell Ambridge and Zach (can't remember last name) like the plague. Save your money and go somewhere that isn't run by such slimy people.

Bought a car a handful of months ago that has been nothing but problems. The buying process also was a headache where I had to wait a month due to another salesman selling the car I had already been approved for. I was offered a different car with lower km. They said they'd sell it to me at cost, and throw in 500 bucks as a sorry for the huge headache. It took them 4 months to finally give me that money.

Contacting Zach after I had bought the car and started noticing problems, was similar to trying to get a story out of my toddler. Excuse after excuse for his awful work ethic. Eventually he just stopped replying for 2 months. Finally I was contacted by Mitchell Ambridge, the finance director of Getgoing.
He ALSO took weeks to get me the inspection I asked for months prior from Zach.
Once I got it, it showed quite clearly that over a thousand dollars worth of work is needing to be done, as specified by the inspecting mechanic. The problems were:
-All four tires were extremely low on tread, the rear being the worst, showing over worn edges. (the car was driven a while with underinflated tires)
-The rear brake rotors are rusted
-All brake pads will need to be changed at my next oil change
-Rear brakes make a very loud click sound when the brakes are applied.
-The battery needs recharging
-Lastly, an issue not detected by the mechanic is while at low rpm, the throttle is unresponsive and it idles rough.

Mitch, after I had made innumerable attempts to get an answer, finally gave me some nonsense salesman excuse about how "he couldn't possibly fix every car that comes through their doors".

Do not buy anything from these snakes. It's been a horrible experience from the beginning. And it is still a horrible experience 5 months later.

9 May 2022
Unprompted review

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