Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Todd and Paulo arrived early and finished quickly. They were professional and friendly. Great service. I would recommend them.

Reply from Get Laid Beds
Adam and Shawn did an excellent job fitting the beds in. Fantastic service and brilliant beds.

Reply from Get Laid Beds
Great communication from the team and our delivery driver Todd was great. Todd called ahead before delivery, built the bed in no time and was very polite and respectful of our home whilst he was here.

Reply from Get Laid Beds

Reply from Get Laid Beds
Adam and Aaron were fantastic assembling the bed! Quick and efficient! Bed looking awesome!

Reply from Get Laid Beds
An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all done in the blink of an eye. The bed looks glorious too.

Reply from Get Laid Beds
A really solid bed that was delivered and installed by a great set of guys called Adam and Aaron. Service was 10 out of 10 and the bed looks great. Would highly recommend.

Reply from Get Laid Beds
Super-efficient, polite visit from Todd today. Assembled and done inside 20 mins. No fuss.

Reply from Get Laid Beds
Super quick, responsive, helpful, patient, personal customer service on the online chat - not a bot!

Reply from Get Laid Beds
Adam & Sean were fantastic from start to finish. Despite being in the middle of a heatwave and being one of their last deliveries of the day, they set about their work with zero fuss and were done in short order. They even went the extra mile and made sure our new mattress was set up on the new bed they'd just put together, making sure everything was good to go before they left. Whenever we, or others, need a new bed, we'll be sure to use Get Laid Beds again/shoot a recommendation for using the assembly service. Couldn't have asked for more!

Reply from Get Laid Beds
I reached out to support for a spare part for a used bed I had recently purchased Many manufacturers would consider refusing a request for this, but Steven responded quickly and within 3 messages on WhatsApp had organised the spare part and generated payments links for me to purchase the part.
The experience was smooth, painless and it was a pleasure dealing with the organisation.
Thanks again for a great experience.

Reply from Get Laid Beds
Amazing - guy sorted it in five mins and was friendly and confident

Reply from Get Laid Beds
We bought a bed three years ago and are still thoroughly happy with it. What’s even better is the customer service. A few days ago I needed to disassemble the bed and realised I’d lost the guide. I contacted customer services and Steven promptly sent me a PDF copy the same day. It was absolutely stellar!

Reply from Get Laid Beds
Great service! Thank you Spencer for the excellent service and good communication skills. All was done in a great way and in time. I will surely recommend your service to many. Thanks a million times!!!

Reply from Get Laid Beds
Fast & Clear Delivery! Extremely friendly duo bringing the bed to our selected room! 10/10 service! :)

Reply from Get Laid Beds
Get Laid Beds
Todd delivered and installed the bed. Very polite and professional. Great service. Really pleased with the bed and mattress. Highly recommend Get Laid Beds and their team.

Reply from Get Laid Beds
Contacted Steven via WhatsApp for a query on dimensions - he was helpful & kept replying with various pieces of advice until I was happy with the information
I hope to place my order soon!
Thank you Steven

Reply from Get Laid Beds
Beautiful bed and great quality. Very happy with the support we've provided, Spencer and George were incredible and helped me fix the issue I had (all my mistake). Thank you so much for your help!

Reply from Get Laid Beds
Adam and Sean gave me plenty of notification with their arrival time. They got the job done very quickly and were very friendly with me and courteous with my home and carpets.

Reply from Get Laid Beds
Todd came early and worked hard to put the bed together promptly. Bed looks great, thank you.

Reply from Get Laid Beds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.