LumiLight Reviews 3,406

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 3,198 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality and brightness of the products, finding them highly effective for various tasks and activities. Many highlight the ease of use, comfortable wear, and innovative features like the hands-free wave button, which significantly enhances their user experience. Reviewers also frequently praise the efficient delivery service, noting that orders arrive quickly and are well-packaged, often exceeding expectations even during busy periods. However, some customers experienced issues with delivery, including delayed or lost orders, which caused frustration. A few other people also felt that certain items, like a small flashlight, stopped working shortly after purchase or arrived defective, losing charge almost immediately.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing delight and satisfaction... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the products as fantastic,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and reliable shipping,... See more

Order

People report positive experiences with order, praising the ease of ordering and the overall process,... See more

User experience

Clients share positive opinions on user experience, highlighting the product's comfort and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought my mum a gift from Lumilight before Christmas which came quickly, was well packaged and she really loved it. I then bought myself some things which again arrived quickly and well packaged and... See more

Rated 5 out of 5 stars

Website is very clear and easy to use. Very informative of what each product is/does. Placed 2 separate orders. Received both quickly. Ordered Lumi light and a few mini flashlights. Wow, great product... See more

Rated 5 out of 5 stars

I ordered four of these headlamps for Christmas gifts. Unknowingly, my married daughter did the same! Therefore, each of the gentlemen in our family now owns two Lumilights and are thrilled. I have... See more

Rated 5 out of 5 stars

I bought my husband a Lumilight for Christmas and immediately regretted not taking up the offer so I could get one too. Rookie error. But, I sucked it up and now I’ve got my very own and absolutely d... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Had a great experience with…

Had a great experience with lumilight,bought 3 for Christmas gifts and all 3 guys love them,and they are easy to use . My dad is 82 and he loves his and how easy it works and how extremely bright it is.Thank you so much

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Made an order for head band lights for…

Made an order for head band lights for my husband an sons as they love fishing.an gave them at Christmas 🎄. My son-in-law loved them so I ordered a bundle after Christmas with key ring light an head bands an lights to put on dogs collar. Or schoolbag on dark morning or evenings .the powerful all the lights are amazing. Great value an customer service.

25 December 2025
Unprompted review
Rated 3 out of 5 stars

Previously unsatisfied but ended up happy

Ordered Dec 3 as Christmas presents. Order went missing on Dec 17th. Reached out a few times then early January a replacement was sent out. That order also went missing! They eventually gave me a refund as I had yet to receive my order a month and a half later. Couple days after my refund my order did show up.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable Customer Service and Product! Highly recommend!

I placed an order in late November, and my shipment was held up in customs, so they didn’t arrive by Christmas. I notified the company and they immediately sent out another shipment. Then the original order showed up another week or two later. I was going to send them back but after I notified them, they told me just to keep the original order! They wanted to make up for the delay I had experienced. Now THAT’S A-1 customer service! We LOVE these lights! They are so BRIGHT and well made. Everyone I gave a light to, couldn’t get over how bright they were and loved the functionality and ease in operating them. Thank you LumiLight for such great customer service and a well made product! I would highly recommend your lights!

30 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Great! Free case!
Battery lasts forever:)
used on social club runs and at running trail events.

Thank you!!

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Great products, company and customer service too

Website is very clear and easy to use. Very informative of what each product is/does. Placed 2 separate orders. Received both quickly. Ordered Lumi light and a few mini flashlights. Wow, great products. Couldn’t be happier. Recommend both and this company is great too. Customer Service was very responsive, helpful and friendly.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Had some delivery issues

Had some delivery issues. Reached out to Lumilight and they took care of the problem right away. The light itself is very easy to use, very bright, and maintained its charge walking in very cold temperatures.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

The lumi-lights were ordered for Christmas gifts for my children. They never arrived and I emailed the company who got in touch after I had followed-up on social media about not receiving them. The replacements arrived within the week.

Both my son and daughter find the light to be excellent with great illumination and ease of use.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Good product 😁

Communication with the team was good. There was a moment that I didn't have an information about delivery of my order. And as the product was as xmas gift I needed to wait for response from my friends. Everyone loves it

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Had an glitch with delivery at…

Had an glitch with delivery at Christmas time but Brian and his crew quickly rectified the situation for my order. Thrilled to confirm that my family were delighted with the lumilights and the style, design and brightness especially for working in confined spaces and difficult areas. Thank you Lumilight team.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Great products and service

Great products especially useful at this time of the year. Replacement of faulty item was relatively painless as well. We'll definitely consider using using you in the future. Thanks

15 December 2025
Unprompted review

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