I had downloaded an app to assist me with a problem. Unfortunately this app did not work for my situation and created other issues. I tried to uninstall it but it had many other items with it and co... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A technician quickly found the problem and fixed it
Company replied
Kirby understood my issue and had me show him the problem I was having with Google Chrome responding slowly. We did the same steps in Edge with no latency. He then went into Google Chrome to have th... See more
Company replied
The technician, James, took care of an issue that we could not have possibly done ourselves. He went beyond what we explicitly requested to quickly take care of a related matter with some settings tha... See more
Company replied
Company details
Written by the company
GetMyDrivers specializes in comprehensive computer support, focusing on driver updates and installations. As a premier certified driver updater, we ensure your PC runs smoothly by seamlessly updating graphics, printer, and audio drivers with our top-tier driver update software. Our flagship product features a powerful driver updater tool that automatically scans and identifies outdated or missing drivers, offering a one-click "Update All" for optimal system performance. Trust GetMyDrivers for reliable driver help, enhancing your computer's security and efficiency in today's fast-paced tech world.
Contact info
150 South Los Robles Avenue, 91101-4675, Pasadena, United States
- 8018572343
- Reputation@RealDefen.se
- getmydrivers.com
4.5
Excellent
237 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professionally done
Very professionally done. Easy to understand.
Thank you.
9 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the wonderful review, William! We're thrilled to hear that the support you received was professional and easy to follow. We appreciate your trust in GetMyDrivers!
The support was very good
The support was very good. I was directed through the entire process of the installation.
8 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great review, Dave! We’re glad to hear our technician guided you clearly through the entire installation process—appreciate your trust in GetMyDrivers!
that you can get help any time, day or night
. very Knowledgable and quickly told me how to fix my problem. He put my mind at ease that the Eemail I received was not lagit and helped me check my phone for any malware.I appreciate his help
9 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great review, Barbara! We're glad to hear that your technician was knowledgeable, reassuring, and quick to help you identify that the email wasn’t legitimate while checking your phone for malware. We truly appreciate your trust in GetMyDrivers!
We got through it fast is what I…
We got through it fast is what I requested
8 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great review, Manuel! We're glad to hear that your technician resolved everything quickly and efficiently, just as you requested. We appreciate your trust in GetMyDrivers!
US Tech Support helped me with my…desktop, tablet and phone
US Tech Support helped me with my desktop, phone and tablet - again when I got a new printer. Now my desktop and tablet run great and can print!!!!
The tech was very kind to this no-so-tech savvy old lady.
8 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the wonderful review, Jeanette! We're thrilled to hear that our USTechSupport team got all your devices and printer running smoothly. We’re especially glad the technician was patient and kind throughout the process — we truly appreciate your trust in GetMyDrivers!
Jon did a great job in setting up what…
Jon did a great job in setting up what i had lost and cleaned up my computer. Thank you.
8 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great review, Cheryl! We're glad to hear that Jon did an excellent job restoring what you lost and cleaning up your computer. We appreciate your trust in GetMyDrivers!
Maricel was very efficient and thorough…
Maricel was very efficient and thorough with the installation of the VPN on my cell phone, checking that my desktop was up to date and in resolving some computer issues that I had.
Also, extremely pleasant.
8 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the kind review, Brenda! We're delighted to hear that Maricel was efficient, thorough, and pleasant while setting up your VPN and resolving your computer issues. We truly appreciate your trust in GetMyDrivers!
Great support agent
Alvin walked me thru a difficult recovery process and stayed online until we issue was resolved.
8 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great feedback, Dave! We're glad to hear that Alvin guided you through the recovery process and stayed with you until everything was resolved. We appreciate your trust in the tech support at GetMyDrivers!
May was very helpful in resolving…
May was very helpful in resolving numerous issues with both of my printers and Yahoo mail issues! EXCELLENT work.
8 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the wonderful review, Paul! We’re happy to hear that May provided excellent support and successfully resolved your printer and Yahoo Mail issues. We appreciate your kind words and your trust in GetMyDrivers!
Highly professional and knowledgeable
Highly professional and knowledgeable. Very patient with connecting 2 computers and 2 printers with scanners. I would highly recommend.
8 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great review, Gail! We’re thrilled to hear that our technician was professional, knowledgeable, and patient while helping connect your computers and printers. We truly appreciate your recommendation and your trust in GetMyDrivers!
solved all my issues
solved all my issues, got my zoom to work and speed up my pc! great job thanks!!
7 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the awesome review, Ronnie! We're glad to hear that your technician was able to fix your Zoom issues and improve your PC’s performance. We appreciate your trust in GetMyDrivers!
Help removing bloatware from my PC...
I needed help with some re-occurring problems on my PC. I contacted IOLO USTECHSUPPORT for assistance. James was able to identify a few problems, which he addressed, and now my PC is working much better. I'm very satisfied.
7 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great review, Lynn! We're thrilled to hear that James identified and resolved the issues with your PC, and that your system is now running smoothly. We appreciate your trust in iolo and our teammates at USTechSupport!
Some commendations and feedback
This is a great service! I've used it several times, and in all cases, they have solved my problems. At times the solutions haven't been quick, but they stay at it until the problem gets solved. Two shortcomings that I would like to highlight. First, when calling in, there are times when no one is available, and the system automatically cuts you off and hangs up. It would be much better if they had a callback or message system. Second, when you initially get a person on the line, their job isn't to assist with your problem, but to sell you service. I understand why they do it, but it is annoying! Just say you want to get your problem solved and move on.
7 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the thoughtful review, Peter! We’re glad to hear you’ve consistently had your issues resolved and appreciate your recognition of our team’s persistence. Your feedback about the callback system and sales process is extremely valuable — we’ll be sure to share it with our team to help improve the overall GetMyDrivers experience.
You know what you’re doing and you’re…
You know what you’re doing and you’re great and you are very helpful and I would recommend you to someone else. I think you know what it is going on and it’s good thank you Barbara.
7 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the wonderful review, Barbara! We’re thrilled to hear that you found our team knowledgeable, helpful, and easy to work with. We truly appreciate your recommendation and your trust in GetMyDrivers!
Erwin
Erwin, my tech was wonderful. He understood my problem; worked on it; was efficient and kind.
3 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great feedback, Patricia! We're delighted to hear that Erwin provided efficient, kind, and understanding support while resolving your issue. We appreciate your trust in the tech support team at GetMyDrivers!
James Reeves retrieved 1000 contacts…
James Reeves retrieved 1000 contacts for me today that were deleted on 10/2/25 by John Mark Alaurin when he cleaned up my laptop before the IT helped me. I am grateful for James' help today!! Thank you James!
7 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the amazing review, Shelly! We're so glad James was able to recover your contacts and provide the help you needed. We truly appreciate your kind words and are happy you had such a positive experience with the tech support at GetMyDrivers.
Den was able to get my Firefox…
Den was able to get my Firefox bookmarks back and working correctly.
6 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great review, Russ! We're glad to hear that Den was able to restore your Firefox bookmarks and get everything working properly. We appreciate your trust in GetMyDrivers!
My tech was extremely patient with me
My tech was extremely patient with me. I had numerous pop up notifications while he was trying to guide me through the installation process of my Elephant drive, and he resolved those pop up issues quickly. I am 78 and didn't grow up with computers, so I probably needed extra guidance during this session.
6 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the kind review, Jill! We're delighted to hear that your technician was patient and quick to resolve the pop-up issues during your ElephantDrive installation. We’re glad the experience was smooth and supportive — especially with the extra guidance you needed.
Technician was patient
Technician was patient, and knowledgeable.....went through my computer and fixed what was needed and gave me a good report back!
6 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for sharing your experience, Ralph! We're happy to hear that our technician was patient, knowledgeable, and thorough in resolving your computer issues. We appreciate your feedback and your trust in GetMyDrivers.
The tech Henri Brion was extremely…
The tech Henri Brion was extremely successful at transferring my anti spyware account from my old computer to my current one. Herni made it very easy to complete with very few key strokes.
Thanks again Henri
Stephan B.
6 October 2025
Unprompted review
Reply from GetMyDrivers
Thanks so much for the great feedback, Stephan! We're glad to hear that Henri made transferring your anti-spyware account quick and easy. We appreciate your kind words and are happy you had such a smooth experience with GetMyDrivers.
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