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GetMyDrivers Reviews 237

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TrustScore 4.5 out of 5

4.5

Software company
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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some people were dissatisfied with the service, mentioning that the app did not work for their situation and created other issues. A few other people also felt that the initial contact with the company was focused on selling services rather than directly assisting with their problems.

What people talk about most

Staff

People report positive experiences with staff, highlighting their politeness, patience, and knowledge.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the tech support team for their... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

User experience

Users describe positive interactions with the user experience. Many found the process easy to understand and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had downloaded an app to assist me with a problem. Unfortunately this app did not work for my situation and created other issues. I tried to uninstall it but it had many other items with it and co... See more

Company replied

Rated 5 out of 5 stars

Kirby understood my issue and had me show him the problem I was having with Google Chrome responding slowly. We did the same steps in Edge with no latency. He then went into Google Chrome to have th... See more

Company replied

Rated 5 out of 5 stars

The technician, James, took care of an issue that we could not have possibly done ourselves. He went beyond what we explicitly requested to quickly take care of a related matter with some settings tha... See more

Company replied

Company details

  1. Software company
  2. Computer service
  3. IT support and services
  4. Software Vendor

Written by the company

GetMyDrivers specializes in comprehensive computer support, focusing on driver updates and installations. As a premier certified driver updater, we ensure your PC runs smoothly by seamlessly updating graphics, printer, and audio drivers with our top-tier driver update software. Our flagship product features a powerful driver updater tool that automatically scans and identifies outdated or missing drivers, offering a one-click "Update All" for optimal system performance. Trust GetMyDrivers for reliable driver help, enhancing your computer's security and efficiency in today's fast-paced tech world.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

237 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I could understand the technician

I could understand the technician, he explained the steps along the way to the solution and made suggestions for other improvements needed by my computer. Overall I would say the technician did an excellent job!

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Patience!

They have smart, patient and reliable people. Thank you soo much for all your help. Another great job!

29 August 2023
Unprompted review

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