Getnamenecklace Reviews 25,264

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the products for being beautiful, well-made, and exactly as described on the website, often exceeding expectations. Many people found the ordering process easy and appreciated the quick delivery times, noting that items arrived promptly and were carefully packaged. However, some customers were dissatisfied with the quality of certain items, finding them to be smaller than expected, or not as durable as anticipated, with issues like poor engraving or artwork. A few other people also felt that some products were overpriced for their perceived quality, and there were occasional concerns about delivery services, including issues with tracking or items not arriving as ordered.

What people talk about most

Product

Users describe positive interactions with product, often praising the quality, appearance, and... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the excellent craftsmanship,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery services. Many reviewers praise fast... See more

Order

Consumers find the ordering experience to be ambiguous. Many customers report positive experiences, praising... See more

Price

People report ambiguous experiences with price. Many customers found the pricing to be good value, with some... See more

Based on these reviews

Rated 4 out of 5 stars

Package arrived before Easter as promised . Daily tracking was provided which I was very impressed with coming from Hong Kong. Bought as an Easter gift for my new grandson and was really pleased with... See more

Rated 4 out of 5 stars

The items are cute but the came in an envelope that didn't say don't cut and there was no cardboard in the envelope to protect the item from being cut.so what happened when I cut open the envelope? I... See more

Rated 4 out of 5 stars

I like it but the name on the bag will be remove it easily or not I feel becoz it’s looks and touch like a paint . Price is bit high and u can give more colour options.

Rated 5 out of 5 stars

Ordered picture necklace for wife's birthday. I was surprised at how well it was made. The print from a photo is sharp and vibrant. The packaging box made the necklace special. Chain leanth was gen... See more

Rated 5 out of 5 stars

Order was fuss free . Easy from selecting to arrival . Was worried that it would take weeks to arrive here in Australia. Was pleasantly surprised when it arrived in Ten days . Was kept well informed d... See more

Rated 5 out of 5 stars

Really beautiful necklace. Shipping took two weeks but was well worth the wait. It is so elegant. I'm going to get another for my other daughter n then for myself 🩷

Rated 5 out of 5 stars

Easy to maneuver through your site. Easy to personalize the items. Simple delivery. And most important the product is as described and of good quality. Loved by both 5 year olds and 1 year olds and th... See more

Rated 5 out of 5 stars

Received my necklace and it’s beautiful well worth the price and something I’ll treasure, only had it about 3weeks so not sure if it will tarnish or not but hopefully it don’t. Beautifully made!

Rated 1 out of 5 stars

There was no label so they didn’t know where to deliver it in my building. It just sat in an open area for quite a while. Obviously there must’ve been an original label because it got to my buildi... See more

Company replied

Rated 5 out of 5 stars

I love my purchase of two personalized stained glass bookmarks. Bought one for myself & one for a gift. The detail is incredible & far exceeded my expectations.

Rated 5 out of 5 stars

The goods were exactly as advertised. I bought two bags personalised with the birthday flower and the name of myself and my daughter. My daughter was over the moon with hers, as am I. The photos do... See more

Rated 1 out of 5 stars

I never received my order it appears you guys use an outside courier not USPS or UPS. The courier you guys used took pictures of the package placed into my mailbox which by federal law is not allowed... See more

Company replied

Rated 5 out of 5 stars

The website was easy to use and delivery was very fast. The products I ordered, two prone babies with angel wings, were carefully wrapped and exactly as shown on the website. I am very happy with my o... See more

Rated 5 out of 5 stars

The product was so easy to order. Contact via email kept me well informed of the delivery status. The items were smaller than I expected but are simply beautiful and better than they look in picture... See more

Rated 1 out of 5 stars

I'm really disappointed with the quality of this necklace. The engraving is very poorly done, you can barely see it, which completely defeats the purpose of having it personalized. On top of that, the... See more

Company replied

Rated 5 out of 5 stars

I ordered a bag for my friend for her birthday, not knowing what it was really going to look like, but liking the pictures. When it came, which was very quickly, it was better than I had hoped. Lovely... See more

Rated 5 out of 5 stars

My friend absolutely loved her 50th birthday gift. Super thoughtful for someone who has everything!

Rated 5 out of 5 stars

Lovely urn with engraving of my dog’s photo on the lid. The item is really beautiful & delivery was very quick too. I’m very pleased & would recommend this company.

Rated 1 out of 5 stars

My necklace has absolutely no definition to it. You can’t even tell that it is meant to be a replica of 2 of my cats. Absolutely devastating to open my package and see basically a blank piece. After... See more

Company replied

Rated 1 out of 5 stars

VERY VERY annoyed and disappointed It wasn’t bad enough that the items arrived looking nothing like the photo - it was absolutely TINY, so I sent an email over 2 weeks ago to customer service e... See more

Company replied

Rated 5 out of 5 stars

Cutest bag I bought for my friend's birthday <3 Also its extra special as it gives a personalized touch.

Rated 5 out of 5 stars

Arrived before Easter, as stated it would. The bunny was bigger than I expected and really lovely and soft for a baby/toddler. Very pleased with the quality of this stuffed bunny.

Rated 5 out of 5 stars

I bought the bag for my best friend. It came exactly as was promised. It didn’t take as long as I thought it would about 8 days including a weekend. Will definitely using this company again. By the wa... See more

Rated 5 out of 5 stars

It didn't take long to receive my item and was my first time ordering from this company, thanks a bunch

Rated 5 out of 5 stars

My 1 year old grand-daughter loves her new blanket! It is so soft and light and she is finally keeping a blanket over her at night!

Rated 5 out of 5 stars

My necklace is beautiful everybody comments on it my friend liked it so much. I’ve ordered her one.

Rated 4 out of 5 stars

The bookmarks I ordered are really lovely. I ordered two for my granddaughters and the only complaint was, they came in the same box and would have preferred them in a box each!

Rated 4 out of 5 stars

I was able to customise my purchase without being restricted by set options. My daughter loves them

Rated 5 out of 5 stars

The gift I ordered for my granddaughter was even better then I had hoped! Qaulity was also very good

Rated 3 out of 5 stars

The monogram is cute; the monogram and picture looks as advertised but the bag itself was much smaller than I expected and the plastic was thin. Not what I expected for the price I paid and not really... See more

Company replied

Rated 3 out of 5 stars

Delivery average, materials good, engraving accurate. Size too small. I purchased other rings the same week.The same size all fit well, but this one little more to fit it on.So not ideal.

Company replied

Rated 5 out of 5 stars

My order from beginning to delivery was processed really quickly and I received the item in a few days I was very happy with the item I ordered It was just as described Would order from this compan... See more

Rated 5 out of 5 stars

I bought the large bunny for a 4 year old girl celebrating the birth of her little baby brother & have heard how much she loves it & thinks it is gorgeous The service was great with quick delivery... See more

Rated 5 out of 5 stars

I ordered the personalised bookmarks, my granddaughters loved them. Communication and Postage time were great . I highly recommend this company.

Rated 5 out of 5 stars

Items are great quality and just as pictured on website. Super fast shipping. I usually receive my order on 3-4 working days

Rated 5 out of 5 stars

The recipient loved the gift!!! This is an ideal birthday gift!!!

Rated 5 out of 5 stars

The necklace was a little bit smaller than I thought it would be but it is a beautiful necklace and I am very happy with it.

Rated 1 out of 5 stars

The chess set arrived quickly with the engraving I asked for, but the product is very low quality. The board is lightweight and doesn’t sit flat when unfolded. I expected a well crafted wooden chess s... See more

Company replied

Rated 5 out of 5 stars

I ordered these cups maybe from a different company last time this time they were heavier and better Maid and they’re perfect for grandkids cause they’re metal. They do have a name on them and yes, th... See more

Rated 5 out of 5 stars

Great experience good quality I love everything I have bought from the company.

Rated 2 out of 5 stars

One of my items came with crooked art work. I sent an immediate request for help and it was ignored. Bunny bag was too small and too expensive to accept sub par quality. Makes me really sad.

Company replied

Rated 2 out of 5 stars

Nothing went wrong. The order was received on time. The items were beautiful. Will definitely order from them again

Company replied

Rated 1 out of 5 stars

I never received the products and when I contacted customer support I was told to contact the post office and let them figure out where it was. I have no tracking information that the post office woul... See more

Rated 1 out of 5 stars

Not what I ordered. Extremely disappointing. No angel numbers as ordered and not the aquamarine I ordered. Looks cheap and I’m too embarrassed to give it as the gift I intended

Company replied


Company details

  1. Jewellery shop
  2. Fashion accessories shop
  3. Gift shop
  4. Jeweller
  5. Jewellery manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

25K reviews

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Rated 2 out of 5 stars

They dont honor any issue with there items!

I ordered my personalized necklace for my mom's ashes I got the necklace and it came in broken one of the wings wont stay closed and they sent me a video on how to make it stay locked but the video has a whole different locket on it mine doesnt open and shut mine opens from the top it swings open from the top well it wont stay closed I emailed this company and they offered me a 10% DISCOUNT I dont want money back and especially 10% what does that do to fix my necklace it wasn't about the money it was the fact I want a neckless that works right cause I spent my money with this company cause I wanted a necklace for my mom's ashes. They have not responded to me with anything else about replacing it. I even asked for them to send me a return label and I would send it back but no response on that either. I am not HAPPY with this company cause they don't cover a defected item that they sold me. I even sent photos and videos showing this issue but all I got offered was a 10% money back..I will not use this company ever again if this issue is not fixed soon!!

11 April 2026
Rated 5 out of 5 stars

Lovely picture pendant

Very satisfied with my purchase from getnamenecklace item was of good quality though I do think the larger you go the better your picture will appear on the pendant . The smaller ones are ok though I’m very happy with this company , delivery was quick.

5 April 2026
Rated 5 out of 5 stars

Always a great experience

Always a great experience, great grade a quality always love the custom pieces my daughters loved them everytime I have ordered from this company everything is perfect and I will definitely be ordering in the future definitely recommend to anyone wanting great or custom pieces.

6 April 2026

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