Getnamenecklace Reviews 25,537

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,056 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful, high-quality, and exactly as pictured or even better than expected. Many appreciate the customization options and find the items to be perfect gifts or keepsakes. The delivery service is frequently praised for being fast, efficient, and reliable, with items arriving in good order and sometimes even earlier than anticipated. However, some people were dissatisfied with the product quality, noting issues like items appearing cheap or poorly made, or not matching the advertised images. There were also instances where the size of the product was smaller than expected, despite measurements being provided. A few customers also experienced problems with their orders, such as receiving the wrong item or having delivery delays, even when paying for expedited shipping.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality, perfect detail,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the high quality, perfect detail, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the simple ordering process,... See more

Price

People report ambiguous experiences with price. Many customers feel that products are overpriced, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast delivery of my medical alert bracelet. It's a bit bigger than I expected but I wear it above my watch and that stops it slipping off

Rated 4 out of 5 stars

The product we received we have no complaints with. It’s lovely and exactly what we asked for. The company shipping I didn’t realise takes slightly longer as it’s not UK based but this wasn’t a proble... See more

Rated 4 out of 5 stars

Very nice phone case. The style is perfect and fits my phone well. Little disappointed with the design. The horse resembles my horse, but it is wearing an English bridle and I know that the picture I... See more

Rated 4 out of 5 stars

Everything came right, but the only thing I would say I didn't like is the chain. It was a bit thicker and sturdier than expected, which is a good thing since it wouldn't snap off, but it didn't fully... See more


Company details

  1. Jewellery shop
  2. Fashion accessories shop
  3. Gift shop
  4. Jeweller
  5. Jewellery manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

26K reviews

5-star
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Rated 4 out of 5 stars

Near perfection

Everything came right, but the only thing I would say I didn't like is the chain. It was a bit thicker and sturdier than expected, which is a good thing since it wouldn't snap off, but it didn't fully match the person it was given to. I would definitely order again, but I would make sure that it wouldn't be given to a person who prefers more delicate chains.

29 April 2026
Rated 3 out of 5 stars

Different to what i expected

I purchased the Studio whiskey tumbler for a friend and was very disappointed when it arrived. In the advertised photo, these tumblers look like 3D studios in the glass. When i received mine, it's a sticker on the glass and look like advertised.
Maybe I didn't look clearly. However, it's a different tumbler and I'm sure it will be liked.
The packaging was great and delivery time was good also.

30 April 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 5 out of 5 stars

I just love the quality of the jewelry…

I just love the quality of the jewelry I get from your company. It's all genuine. Ordering is simple, the quality of the jewelry is amazing and the delivery is quick and simple. I have bought all kinds of jewelry for myself and my children.
I will only purchase jewelry online from your company. It's all high quality with perfect detail and design. Love this company

21 April 2026
Rated 1 out of 5 stars

I never received my purchase

I never received my purchase

28 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

Sorry for any inconvenience may cause, but tracking shows your order has been delivered.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.


Best Wishes,
Customer Service Team

Rated 1 out of 5 stars
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 3 out of 5 stars

This necklace was bought as a gift.ift for…

This necklace was bought as a gift for my 2 year old granddaughter. She loves anything bright and sparkly and has only recently "discovered" jewellery. Unfortunately, the brightness of the beads in the picture did not make it to real life. I expected somerthing more "colourful" especially with children's necklaces. Very disapointed.

28 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Would not purchase again

They made it seem like the picture on one side and personalized on the other, but no, just the picture don’t know why I put personalization info in. And quality ? You get what you pay for.

28 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Waste of time and money

I placed my order on 18 March. I ordered a personalised engraved slide pet ID tag. By early April, I still hadn't received it, so I enquired to see if there was an ETA. On 7 April, they replied to tell me there was a shortage in materials and they would only START production in 1-3 WEEKS.

Now, I don't blame them for the materials shortage, but what irritated me was that there was no communication whatsoever. If I didn't chase them, they just wouldn't bother to say anything.

My product did finally arrive. It was the wrong colour and the engraving was garbage. My phone number is barely legible because the digits have very poor spacing.

I ordered the same item from Temu because it was quicker by weeks, and the quality is far superior at a third of the price.

So, this company and their products are not worth wasting your money on.

30 April 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Unfortunately the book mark for Pamela…

Unfortunately the book mark for Pamela has broken and the quality of the product was well below the standard l had hoped for very disappointing and not worth the money at all.

11 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 3 out of 5 stars

You should get more diligent deliverer

You should get more diligent deliverer. My product got blown away due to a wind event in my city. The delivery person simply threw my package onto the porch. The wind blew it away.

Common sense and diligence was lacking

27 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

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