Getnamenecklace Reviews 25,547

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 4,056 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as beautiful, high-quality, and exactly as pictured or even better than expected. Many appreciate the customization options and find the items to be perfect gifts or keepsakes. The delivery service is frequently praised for being fast, efficient, and reliable, with items arriving in good order and sometimes even earlier than anticipated. However, some people were dissatisfied with the product quality, noting issues like items appearing cheap or poorly made, or not matching the advertised images. There were also instances where the size of the product was smaller than expected, despite measurements being provided. A few customers also experienced problems with their orders, such as receiving the wrong item or having delivery delays, even when paying for expedited shipping.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality, perfect detail,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the high quality, perfect detail, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping and... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers praise the simple ordering process,... See more

Price

People report ambiguous experiences with price. Many customers feel that products are overpriced, citing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fast delivery of my medical alert bracelet. It's a bit bigger than I expected but I wear it above my watch and that stops it slipping off

Rated 4 out of 5 stars

The product we received we have no complaints with. It’s lovely and exactly what we asked for. The company shipping I didn’t realise takes slightly longer as it’s not UK based but this wasn’t a proble... See more

Rated 4 out of 5 stars

Very nice phone case. The style is perfect and fits my phone well. Little disappointed with the design. The horse resembles my horse, but it is wearing an English bridle and I know that the picture I... See more

Rated 4 out of 5 stars

Everything came right, but the only thing I would say I didn't like is the chain. It was a bit thicker and sturdier than expected, which is a good thing since it wouldn't snap off, but it didn't fully... See more


Company details

  1. Jewellery shop
  2. Fashion accessories shop
  3. Gift shop
  4. Jeweller
  5. Jewellery manufacturer

Written by the company

Every item at Joymemento can be personalized. Create your own one-of-a-kind piece by choosing the metal, stones, and engravings—and receive it in just a few days. We’re making bold strides to revolutionize the jewelry industry by combining custom design preview technology, 3D printing, and laser engraving with traditional handcrafted artistry.

Getnamenecklace

Written by the company

Fast Shipping
99 Day Returns
Secure Shopping
Free Gift Box
Free Gift Box and greeting card
Top Quality

Easy Communication

Support email and livechat

If you have any questions or issues with our product or shipping, please contact us at support@getnamenecklace.com . We will reply to your email within 24 hours.

Contact info

4.0

Great

TrustScore 4 out of 5

26K reviews

5-star
4-star
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Rated 1 out of 5 stars

Too small not big enough bag

Too small not big enough bag

21 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Wrong Letters

Wrong Letters. Put AA When should have been RR.

26 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 3 out of 5 stars

Lovely product but too long to arrive

Product itself was lovely but I paid for express postage 4-6 days and it took 11 days. Resulted in a late birthday gift

13 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 5 out of 5 stars

the black corduroy bag

I ordered the black corduroy bag , which had my name put on it and February flowers , which was my late husband’s birthday flowers. So we are both together on this bag. A lovely strong bag and a good size and comes with a top zip to keep everything safe inside An excellent purchase xx

23 April 2026
Rated 4 out of 5 stars

Fast delivery

Fast delivery of my medical alert bracelet. It's a bit bigger than I expected but I wear it above my watch and that stops it slipping off

25 April 2026
Rated 5 out of 5 stars

The perfect gift!

I bought this blanket for my 1 yr old granddaughter a month ago and then had to buy another one for my 13 yr old granddaughter! They both are in love with these! The product is super soft and light, so easy to order and delivery time was excellent all the way to NZ!

25 April 2026
Rated 2 out of 5 stars

Not good

Not good, I ordered the two bears hugging with names on them, the faces were sewn on crooked and sideways, the arms didn’t connect to each other and had no stuffing or anything it was just flimsy fur. The faces looked nothing like the picture and the writing on the arms can easily be peeled off. Meant to have a lavender scent- just smells weird, like WEIRD, and not like lavender at all! For the price, definitely not worth it.

28 April 2026
Unprompted review
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 2 out of 5 stars

Did not receive the baby onesie with my…

Did not receive the baby onesie with my order yet

20 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear Customer,

Sorry for any inconvenience may cause, but tracking shows your order has been delivered.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.


Best Wishes,
Customer Service Team

Rated 3 out of 5 stars

Read description carefully.

Extremely quick postage. One ear on rabbit back to front can’t see name unless I turn ear. Also didn’t realise name is glitter stickers which is dangerous. I thought it was embroidered.

25 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 2 out of 5 stars

The ring stones are much smaller and…

The ring stones are much smaller and the engaged names can't be read without a magnifying glass. Disappointing

25 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Rated 1 out of 5 stars

Poor quality

25 April 2026
Getnamenecklace logo

Reply from Getnamenecklace

Dear customer,

We are sorry to hear that.
Could you please send email to support@getnamenecklace.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

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