Well... I was satisfied with the service and the quick response I had to my complaint. I think they did a good job. They were efficient and fast in processing my request.
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I wish to complement getpenspot.com for their customer service and my experience with them. Especially Zara who was dealing with my case, she processed my query smoothly and answered all my request... See more
Escalation team has been responsive since I reported an issue concerning my membership to them. They were prompt in responding to my email and helped me with the necessary steps I needed to take to re... See more
I had an issue with debits to my account that needed clarification. I was very satisfied with the quick response given to my request. It gives me the needed confidence to continue doing business with... See more
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Happy for the quick and good result
Getpen
Well... I was satisfied with the service and the quick response I had to my complaint. I think they did a good job. They were efficient and fast in processing my request.
Escalation team has been responsive…
Escalation team has been responsive since I reported an issue concerning my membership to them. They were prompt in responding to my email and helped me with the necessary steps I needed to take to resolve the issue. Thanks to Claire and all the team.
Response to a request for clarification …
I had an issue with debits to my account that needed clarification. I was very satisfied with the quick response given to my request. It gives me the needed confidence to continue doing business with your company. Keep it up.
Support Team responds to mails faster…
Support Team responds to mails faster and have been helpful all through out the process of support.
Personal Assistance
Eric had personally reached out to assist me and he was very helpful.
But still the amount is not returned back to my account.
This company is a scam
This company is a scam. They have emptied my bank account with unauthorized deduction. I want them to refund my money or else I will report them to the highest authority.
Please be advice that I have already…
Please be advice that I have already rate this before, am doing the same thing again, but apart from that your company is very helpful and quick to reply
This is not a website I would recommend for you to purchase anything from.
They took more money than the actual price of the items I purchased.
I would like express my experience…
I would like express my experience which was not good because I believe that the website management should keep the option that if someone is cancelled the subscription it should be immediately.
Thanks for the prompt response
Thanks for the prompt response, clearly I didn't understand the terms and conditions.I appreciate your feedback.Looking forward to getting this resolved
Thank you guys for the great service that I've received from you guys ,I will highly recommend you'll to any costumers ❤️❤️…
Getting the best service from you guys was one of the greatest things that ever happened, thank you guys for being the best I will highly recommend you'll to any customers❤️❤️
aleno got helped me to solve my problem
I would like to thank Bob for his help…
I would like to thank Bob for his help and understanding,
I have never received anything but they…
I have never received anything but they are withdrawing money from me
Harry helped me out with a query I had…
Harry helped me out with a query I had and was extremely helpful.
Cancel the subscription
I don't know how can i get the membership but I was falk to the agent they guide me and help. Very good behavior and very good service.
Thank for the prompt service
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