I find that the N1 gummies work as well as if not better than those expensive prescription meds or OTC meds for bladder control. That being said, nothing is perfect. I seem to have better control dur... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Turns out I still have a dehydration problem and it made using the Quiet Lab mouthpiece impossible for me. I have to say the mouthpiece was very comfortable and easy to clean. I was promptly given my... See more
Company replied
I contacted QuietLab due to me having sleep apnea and no top teeth. Instead of them telling me yes their mouth piece would wool, they told me it wouldn’t work due to my issues. I was very pleased for... See more
Company replied
I purchased these and was excited to try them as I use a CPAP machine. I didn't even think about the fact I wear retainers every night. Before they arrived, I contacted customer service to let them k... See more
Company replied
Company details
Written by the company
QuietLab helps people sleep better and reduce snoring through cutting-edge solutions.
Contact info
United States
- getquietlab.com
4.2
Great
737 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
QuietLab troubleshooting
The team at QuietLab has been very helpful with handling the problem with shipping. They were very responsive.
29 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re glad to hear that our team was able to assist you with the shipping issue and respond promptly. Providing quick and helpful support is always our goal.
We truly appreciate you taking the time to share your feedback with QuietLab.
QuietLab support handled my issue…
QuietLab support handled my issue quickly and sent me a replacement product at no charge. QuietLab support displayed that they take care of their customers, even after purchases have been made. They took responsibility for their product and the corresponding responsibility to their customers. Thank you QuietLab.
13 April 2026
Unprompted review
Reply from QuietLab
Thank you so much for sharing your experience.
We’re really glad to hear that our support team was able to handle your issue quickly and provide a replacement without any hassle. Taking care of our customers—even after the purchase—is very important to us.
Your kind words about our team’s accountability and support truly mean a lot. We appreciate you taking the time to share your feedback and for choosing QuietLab.
Awesome support
Sincere, professional and friendly, they truly stand behind their product. I couldn’t have asked for more, the addressed my issues and followed through to completion. Nice to see a company with true customer support.
Thank you QuietLab Team!
Bill Halstead
30 April 2026
Unprompted review
Reply from QuietLab
Thank you so much for your thoughtful feedback.
We’re really glad to hear that you felt supported throughout the entire process and that our team was able to address your concerns with sincerity and professionalism. Standing behind our product and following through for our customers is very important to us.
Your kind words truly mean a lot to our team. Thank you for taking the time to share your experience with QuietLab.
Excellent service
Excellent service. Above and beyond anything I have ever seen before. Many emails to help us follow up on all that was happening on our account.
24 April 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind feedback.
We’re truly glad to hear that our team went above and beyond in supporting you and keeping you updated throughout the process. Providing clear communication and consistent follow-up is very important to us.
We really appreciate you taking the time to share your experience and your support for QuietLab.
The positive reviews on this site must…
The positive reviews on this site must be from quiet lab employees or purchased. After my experience, it is impossible for me to believe these are honest. POS product and don’t believe “money back guarantee”. This is a scam.
23 March 2026
Unprompted review
Reply from QuietLab
We’re really sorry to hear how frustrated you’re feeling, and we take concerns like this very seriously.
We want to assure you that our reviews come from real customers sharing their personal experiences—both positive and negative. We understand that not every product will work for everyone, and your experience is valid.
Regarding the money-back guarantee, it is absolutely something we stand by. Customers have the option to receive a full refund by returning the product, or choose a partial refund without returning it for convenience. If there’s been any confusion or if you haven’t been properly assisted yet, we’d really like the chance to make this right.
Please reach out to us at support@quietlab.com
with your order number, and we’ll make sure your case is reviewed and handled as a priority.
We appreciate you bringing this to our attention.
I need to take the package back and to get a refund
I need to take the package back, but no respond. I have sent email, phone message, but with 10 days of shipping, it looks like the "30 day" is getting used up. Stay away of the company!
27 April 2025
Unprompted review
Reply from QuietLab
We’re really sorry to hear about your experience—that’s certainly not the level of support we aim to provide.
Please rest assured that your 30-day guarantee is based on the delivery date, and any delays in response will not take away from your eligibility. We understand your concern and want to make sure this is handled properly for you.
Kindly reach out to us again at support@quietlab.com
and include your order number (and if possible, your previous email reference), so we can prioritize your case and assist you right away with your return request.
We appreciate your patience and the opportunity to make this right.
QuietLab gave me great customer…
QuietLab gave me great customer service. I was given a quick response. All got resolved in only a couple emails. I can say in my situation I was given good response time with adequate details. We both came to a resolve. We both were satisfied.
14 April 2026
Unprompted review
Reply from QuietLab
Thank you so much for sharing your experience.
We’re really glad to hear that our team was able to respond quickly, provide clear details, and work with you to reach a resolution that satisfied both sides. That’s exactly the kind of experience we aim to provide.
We truly appreciate you taking the time to share your feedback and your support for QuietLab.
Product wasn't a good fit, but the company was excellent
While the product wasn't for me, the company was easy to work with. I told them the issues I had and they offered a partial refund. I countered their offer and they quickly accepted and promptly refunded me the agreed upon amount.
3 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
While we’re sorry to hear the product wasn’t the right fit for you, we’re really glad our team was able to work with you, listen to your concerns, and reach a resolution that felt fair. It’s great to know the process was smooth and the refund was handled promptly.
We truly appreciate you taking the time to share your feedback.
Company that aims to please
Annoying personal problem and hopes of easy resolve. QuietLab N1 gummies offered this to me to try. Tolerance concerns were voiced to listening agents who promptly forwarded logical guidance tips. Subscription was cancelled with clear, kind communication. This business knows how to treat their customers with respect and still keep the "door open" for those not having that total-relief experience this time around.
25 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing such a thoughtful and detailed experience.
We’re really glad to hear that our team was able to listen to your concerns, provide helpful guidance, and communicate clearly throughout the process. It’s especially important to us that customers feel respected and supported, even if the product doesn’t fully meet their needs.
We also appreciate your kind words about how the subscription cancellation was handled. Making that process smooth and pressure-free is something we take seriously.
Thank you again for your feedback—it truly means a lot to us, and we’re always here if you decide to revisit in the future.
My request to cancel my subscription…
My request to cancel my subscription for the bladder control gummies was handled almost immediately, which I greatly appreciate. I was offered a discount on the subscription, which I declined, and that was the end of it; no repeated requests to maintain the subscription, my decline was graciously accepted. Great customer service.
25 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re really glad to hear that your subscription cancellation was handled quickly and respectfully. We always aim to make the process straightforward and honor our customers’ decisions without pressure.
Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience with QuietLab.
Customer service was very quick with…
Customer service was very quick with help, and guidance. And ultimately took care of my issue expediently. I would absolutely deal with this company again..
23 April 2026
Unprompted review
Reply from QuietLab
Thank you so much for your kind feedback.
We’re really glad to hear that our customer service team was able to provide quick help and guidance, and resolve your issue efficiently. Providing that level of support is always our goal.
It truly means a lot to know you would choose to work with us again. We appreciate your support and thank you for taking the time to share your experience with QuietLab.
Misleading marketing and bad fit
I don’t normally leave reviews, but this one needs to be said. I bought the QuietLab Pro mouthpiece because it was advertised as “risk-free for 30 nights,” which strongly implies a full, no-hassle refund if it doesn’t work. After using it for just one night, I experienced significant tooth pain and discomfort. When I reached out, I was not given a full refund, instead, I was offered and only able to get 70% back unless I went through additional steps to return it. That’s not what most people would consider “risk-free,” and it feels misleading based on how it’s marketed. On top of that, I was told the discomfort is “normal” and comparable to wearing braces, you have to get used to it. That’s concerning. If it’s truly like braces, then it’s actively shifting your teeth, which is not something I’m willing to risk with an over-the-counter product. Between the misleading “risk-free” claim, the partial refund, and the questionable explanation about how it works, this was a poor experience overall.
Bottom line: misleading marketing, uncomfortable product, and not worth it. I do not recommend.
21 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience. We’re really sorry to hear about the discomfort you felt and that the process did not meet your expectations.
We’d like to clarify that our satisfaction guarantee does include the option for a full refund upon return of the product. In your case, you were also offered a partial refund option (which you selected) as a more convenient alternative that does not require sending the item back. We understand that return shipping can feel like an extra step, but that option is available for customers who prefer a full refund.
Regarding the discomfort, while some users may experience an adjustment period, it should never feel excessive or concerning. We always recommend discontinuing use if you experience significant pain and reaching out so we can assist right away.
We truly appreciate your feedback, as it helps us continue improving both our communication and customer experience.
Doesn't work
I purchased the device anticipating a trip to Europe with my daughter, who complained about my snoring on our last trip. I wore it nightly to get used to it but did not have the opportunity for feedback until 04-13. Apparently I still snore so this does not work. I have reached out and will update accordingly if/when I am contacted.
13 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re sorry to hear that the mouthpiece didn’t reduce your snoring as expected, especially after taking the time to use it consistently before your trip.
We’d really like the opportunity to look into this and assist you further. Please reach out to our support team at support@quietlab.com
and include your order number, so we can review your case and help with the next steps.
Our team will be happy to assist you.
Their customer service was awesome
Their customer service was awesome. Within minutes or even a few hours I always received a reply back to my email. Unfortunately I couldn't wear the mouthpiece as it forced me to breathe through my mouth and dried out my throat, even though I tried changing the settings. But I wish all companies were as accommodating and prompt with their customer service as QuietLab is.
21 April 2026
Unprompted review
Reply from QuietLab
Thank you for taking the time to share your experience.
We’re really glad to hear that our customer service team was able to respond quickly and support you throughout the process. Your kind words about the team’s responsiveness and accommodation truly mean a lot to us.
We’re sorry to hear that the mouthpiece wasn’t comfortable for you and caused dryness, even after adjustments. We understand how important comfort is, especially for something used during sleep.
We truly appreciate you giving QuietLab a try and for sharing your honest feedback.
Experience with customer service on my…
Experience with customer service on my return was great. I had purchased thinking it would help with my sleep apnea, but it is not designed for that. Only drawback was that I had to pay for the return shipping. I wish that was included by QuietLab.
22 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re glad to hear that our customer service team was able to assist you well with your return. We also appreciate you pointing out the concern regarding sleep apnea—you're right, the QuietLab mouthpiece is not designed to treat that condition.
We understand your feedback about return shipping. As outlined in our policy, customers are responsible for return shipping costs when choosing a full refund, but we do try to offer alternative options (such as partial refunds without return) to help reduce that burden when possible.
Your feedback is truly valuable, and we appreciate you taking the time to share it.
Fast Customer Service
The customer service was fast and helpful in resolving my issue!
19 April 2026
Unprompted review
Reply from QuietLab
Thank you for your kind feedback.
We’re really glad to hear that our customer service team was able to resolve your issue quickly and provide helpful support. Delivering fast and reliable assistance is very important to us.
We truly appreciate you taking the time to share your experience with QuietLab.
I requested a refund because I did not…
I requested a refund because I did not want to wait for them to restock. They were very helpful. Great customer service.
19 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your feedback.
We’re glad to hear that our team was able to assist you promptly with your refund request. Providing helpful and responsive support is always our goal.
We truly appreciate you taking the time to share your experience with QuietLab.
Website easy to communicate with…
Website easy to communicate with QuietLab to move up my shipment. I love this product as it has allowed me to stop taking a prescription drug for OAB issue. Let's me sleep about 5 hours straight. Great follow up from staff.
17 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re really glad to hear that the website made it easy for you to reach out and adjust your shipment, and that our team was able to follow up and assist you along the way.
It’s wonderful to know that the product has been helping you get longer, more restful sleep and that you’re having such a positive experience with it. Your feedback truly means a lot to us.
Thank you for taking the time to share your experience with QuietLab.
Honest transactions
Although the device did not reduce my snoring, QuietLab was good on their promise of a full refund upon my return of all items (both new and used). The emails were pleasant, quick, and completely in line with the initial stated promise for refund. In fairness to the equipment, I had tried 2 other devices and had no success with them either. All 3 devices had a different build, so I now feel confident that the problem is something that will not be solved with this type of device. I am sad that my problem was not solved, but I would give QuietLab another shot if they produced a device with an entirely different approach to the snoring problem.
15 March 2026
Unprompted review
Reply from QuietLab
Thank you for sharing such a thoughtful review of your experience.
While we’re sorry to hear that the device didn’t reduce your snoring, we truly appreciate you giving the QuietLab mouthpiece a fair try. Snoring can have different underlying causes, and as you mentioned, sometimes this type of device may not be the right solution for everyone.
We’re glad to hear that the return and refund process went smoothly and that our team was able to provide prompt and pleasant support while honoring our promise. Your understanding and balanced feedback mean a lot to us.
Thank you again for giving QuietLab a try and for taking the time to share your experience.
Perfect Customer Support …
I reached out to the customer service people at QuietLab about an issue that was completely my fault and the offered a solution that was more than fair.
6 April 2026
Unprompted review
Reply from QuietLab
Thank you for sharing your experience.
We’re really glad to hear that our customer service team was able to assist you and offer a fair solution. Our goal is always to be understanding and helpful whenever customers reach out.
We truly appreciate you taking the time to share your feedback and for giving QuietLab a try.
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