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Relatio Reviews 1,128

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 1,042 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the staff's professionalism, politeness, and quick response times to inquiries and issues. The app itself is praised for its user-friendliness, clear explanations, and informative content, which many found helpful for personal growth and understanding relationships. Many users appreciate the efficiency and ease of the overall experience, with the support team often going above and beyond to ensure satisfaction. However, some people mentioned issues with the app's content not aligning with advertised solutions, or finding the information repetitive. A few other people also felt that changing payment methods or managing subscriptions within the app was difficult, and some experienced unhelpful responses regarding refunds.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, praising the support team for being... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the app easy to navigate,... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the speed and efficiency of... See more

Application

Customers had positive experiences with the app, praising its ease of use, thoughtful design, and clear... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, politeness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I selected a 30 day free trial. I cancelled the subscription before the end of the trial. I was incorrectly charged. I notified Relatio. the fastest reply and resolution I have ever known... See more

Company replied

Rated 5 out of 5 stars

Timed detailed core work out as well as the Keagle exercises. Got locked out of the app and support responded very quickly to resolve my issue. Really like it, only complaints was really my fault. I... See more

Company replied

Rated 5 out of 5 stars

Great app. Definitely helped in ways that the app details (it’s private). Good value for money and comparable very fair price. Has some good gym training, meditation and information but really the Keg... See more

Company replied

Rated 5 out of 5 stars

I had trouble staying active and not end the game in a minute or two, since I enrolled with Relatio and started practicing the exercises, I noticed the progress within a few weeks! I am so happy th... See more

Company replied


Company details

  1. Wellness Programme
  2. Education Centre
  3. Life Coach

About Relatio

Written by the company

Welcome to Relatio

Relatio grew from real conversations about love, distance, and pressure to “get it right.” We know how breakups, mismatched desire, or performance anxiety can make you feel alone. We built Relatio to bring ease back — one small, doable step at a time.

Explore Our Popular Courses:

Get Your Ex Back

This program focuses on healing while giving you the tools to rekindle your past relationship in a healthy way. Through guided reflection, self-worth exercises, and relationship repair techniques, you’ll rediscover your confidence, understand what went wrong, and reconnect with your ex.

Men’s Wellness

This course provides practical tips and strategies for men to improve overall well-being, both physically and mentally.

Relatio App Screenshot

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A Great Experience Beyond Just an App

I have had a very positive experience with Relatio. The app is easy to navigate, thoughtfully designed and the exercises are well structured with clear explanations that make the process simple to follow. The information shared throughout the journey has been invaluable, insightful and genuinely helpful for personal growth and reflection.
My recent experience with the customer service team was also excellent, which can be hard to find nowadays. The team was professional, quick to respond and attentive. More importantly, the support felt genuine and solution-oriented, with a real focus on helping customers and adding value rather than simply providing a standard response.
Overall, a well-designed platform with a great balance of useful content and excellent customer care.

31 May 2026
Unprompted review
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Reply from Relatio

Thank you for such a thoughtful review. We’re truly happy Relatio feels easy to use, meaningful, and supportive on your journey. Your words about the app and our care team mean a lot to us. 🩷

Rated 3 out of 5 stars

Informative

Informative, but app is a little clunky to use! Would love more streamlined!

31 May 2026
Unprompted review
Relatio logo

Reply from Relatio

Thank you for the honest feedback! We’re glad the app felt informative, and we hear you on making it smoother and more streamlined. 🤝

Rated 5 out of 5 stars

Results were good

Results were good. Customer sevice was instant

31 May 2026
Unprompted review
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Reply from Relatio

Thank you for sharing this. We’re so glad the results were good and that our customer service felt instant when you needed us. That means a lot to our team. 🙌

Rated 5 out of 5 stars

Unwanted subscription, seamless cancellation.

My subscription was taken out inadvertently and only discovered after the 4th monthly payment. Relatio's Customer Services Team members guided me through their cancellation process and seamlessly refunded everything deducted from my account.
I have no knowledge or interest in their product or services, but I wholeheartedly recommend them for their customer focus, honesty and pursuit of their customers satisfaction - even accidental customers are important to Relatio Customer Service team!

31 May 2026
Unprompted review
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Reply from Relatio

Thank you for sharing this so openly. We’re sorry the subscription caused confusion, but we’re glad our team could guide you through cancellation and refund everything smoothly. Your kind words mean a lot, accidental customer or not. 🤝

Rated 5 out of 5 stars

Excellent customer service!

Excellent service!

30 May 2026
Unprompted review
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Reply from Relatio

Thank you so much! We’re thrilled to hear you had an excellent service experience. Your support means a lot to us. 🙌

Rated 4 out of 5 stars

The app itself is great and all…

The app itself is great and all applicable workouts available help change things up. Real time monitoring helps elevate the app moreso. Overall, satisfied with product.

30 May 2026
Unprompted review
Relatio logo

Reply from Relatio

Thank you for sharing this. We’re so happy the workouts and real-time monitoring are helping keep things fresh and motivating. Your support means a lot to us. 🙌

Rated 1 out of 5 stars

They charged me for something I did not want

My experience: I bought an item for 19,99 and now, they are charging me an additional 49,99 a month for a "subscription" I contacted them inmediately after that first charge of 49,99 and they refuse to reinburse me for it. I imagine, if they can get a large amount of naive people like me and charge them 49,99 before we can do anything about it, they are making pretty good money. I do not trust them, regardless of all pretty words they say. They are very manipulative, with hidden hooks and not very customer oriented at all

28 May 2026
Unprompted review
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Reply from Relatio

We’re truly sorry this felt confusing and upsetting. That’s not the experience we want for anyone, and we’d like to take another look with care. Please contact us at help@getrelatio.com so we can review your case and help 💛.

Rated 5 out of 5 stars

Immediate results

Hands on app. Straight to the point. Immediate result.

25 April 2026
Unprompted review
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Reply from Relatio

Love hearing this. Straight to the point and real results is exactly what we aim for. Thanks for sharing your experience 🙌.

Rated 5 out of 5 stars

Surviving all the facts & exercises that they gave were the same as I what doctors gave me 2yrs ago from bloodclots moving from leg into my lungs 3months after badly torn legiments in ankle

When blood clots moved into lungs !! Breathing through a straw for 12hrs hours while holding on to a electric fence. Was given a 10% chance of survival March2024 and did.

30 May 2026
Unprompted review
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Reply from Relatio

Thank you for sharing such a powerful story. We’re truly grateful the app’s facts and exercises felt aligned with the professional guidance you received. Your strength is inspiring, and we’re honored to be part of your journey 🤝.

Rated 1 out of 5 stars

THIS COMPANY IS A SCAM!!

THIS COMPANY IS A SCAM!!! DO NOT USE IT!!! ALL THEY WANT TO DO IS TO CHARGE YOU $45.99 MONTHLY FOR AI GENERATED ADVICE.

29 May 2026
Unprompted review
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Reply from Relatio

We’re really sorry this left you feeling this way. We never want billing to feel unclear, and we’d like to review your subscription and charge with care. Please contact us at help@getrelatio.com so we can help 🤝.

Rated 5 out of 5 stars

The platform is great

The platform is great , very easy to use and full with great support and features, it helped me to understand things that I was missing in my relationship, I left early and had to have the use of the support team to cancel my subscription and they were very kind and cordial gave me my refund no problem at all.

28 May 2026
Unprompted review
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Reply from Relatio

Thank you for sharing this. We’re so glad the app felt easy to use, helpful for your relationship, and that our support team could assist you kindly and smoothly. We truly appreciate your trust and kind words 🙌.

Rated 4 out of 5 stars

The program was very enlightening

The program was very enlightening! The knowledge I obtained gave me insight to a lot of things I never considered in my relationship with not just my wife but also with people. My thoughts towards relationships has been heightened. Thank you

30 April 2026
Unprompted review
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Reply from Relatio

Thank you so much for sharing this. We’re thrilled the program brought fresh insight into your relationship with your wife and others. It means a lot to know it helped shift your perspective in such a meaningful way. Wishing you continued growth. 🙌

Rated 5 out of 5 stars

I selected a 30 day free trial.

I selected a 30 day free trial.
I cancelled the subscription
before the end of the trial.
I was incorrectly charged.
I notified Relatio.
the fastest reply and resolution
I have ever known occurred!
I only cancelled because I needed to rearrange my Carer schedule to allow the time to put the information into practice.
As a 'good will' gesture I was offered "Lifetime membership with all future updates" for FREE
. . . . Yes. for free 🤗
I'm more than happy with that offer - and no doubt my partner and I will be happier from using the app ❤️

28 May 2026
Unprompted review
Relatio logo

Reply from Relatio

Thank you for sharing your story! We’re so glad our team could resolve things quickly, and it means a lot that you’re giving Relatio another chance. Wishing you and your partner lots of growth and happier moments ahead 🩷.

Rated 5 out of 5 stars

I was mistakenly enrolled in one of…

I was mistakenly enrolled in one of your plans. I found your customer care to be very responsive ,polite and easy to work with. I will genuinely consider your app in the future.

22 May 2026
Unprompted review
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Reply from Relatio

Thank you for sharing this! We’re really glad our care team made things feel easy and respectful, and we’d be happy to welcome you back whenever the time feels right 🩷.

Rated 5 out of 5 stars

Developing healthy habits

I received a comprehensive workout routine that helped me keep track of my progress. I achieved my goals and have a better understanding how to maintain the areas of my health that I neglected.

28 May 2026
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Reply from Relatio

Thank you for sharing this! We’re so happy Relatio helped you track your progress, reach your goals, and better care for the parts of your health that needed attention. Keep going, we’re cheering you on 🙌.

Rated 4 out of 5 stars

I’m having a problem with canceling my…

I’m having a problem with canceling my subscription. Other than that everything else is good.

28 May 2026
Unprompted review
Relatio logo

Reply from Relatio

Thanks for the kind words, and we’re sorry cancellation has been frustrating. Please contact us at help@getrelatio.com so we can help you sort it out quickly 🤝.

Rated 5 out of 5 stars

Prompt and curtious service

Prompt and curtious service

26 May 2026
Unprompted review
Relatio logo

Reply from Relatio

Thank you so much for the kind words. We’re so happy our support felt prompt and courteous, and we’ll keep doing our best to make every experience feel that way. 🩷

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