getsoftwaredeals.com Reviews 174

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the purchase, setup, and installation of software to be very easy and straightforward, often praising the clear, step-by-step instructions provided. Reviewers frequently highlighted the quick response times and helpfulness of the support team when issues arose, with some receiving solutions within minutes. The product itself was often described as working as advertised, with many expressing satisfaction with the activation and functionality of their software. However, some people were dissatisfied with the product, experiencing issues such as invalid product keys, software deactivation over time, or receiving incorrect versions that lacked advertised features. A number of customers also reported problems with the website, including redemption links being blocked by antivirus software or pages not opening. Additionally, some reviewers mentioned a lack of response to emails and non-functional chat support, leading to frustration when seeking assistance.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reporting issues such as invalid product keys,... See more

Website

Customers had negative experiences with the website, with many reporting that links provided were blocked or... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process from purchase to... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising outstanding... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting difficulties reaching support through various... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently purchased a Microsoft package (bargain) via Groupon however i kept running into issues when entering the product key online and via phone. I emailed this company ‘Get Software Deals’ as adv... See more

Rated 4 out of 5 stars

The information was emailed clearly and quickly. When I had an issue (which was of my own making), I sent a message in the "contact us" page and got a reply and solution quickly - good service.

Rated 5 out of 5 stars

I brought Office from this company via Groupon UK. When I originally downloaded, either I didn’t complete the task correctly, or something went wrong during the download. It was 4 weeks before I rea... See more

Rated 5 out of 5 stars

I bought Microsoft Office 2024 months ago and finally got around activating it, but it failed activation. Reach out to customer service for a valid key and got a response from them with a working key.... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

174 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Does Not Sell Legitimate Products

Do not purchase from this company and beware their deals on Groupon. They are not an authorized merchant for Microsoft. Their products are not legitimate. If you try to contact their "customer service", they are rude and then will ignore you if you request a refund or question their products or policies. Please save your money and do not purchase from them.

2 March 2025
Unprompted review
Rated 1 out of 5 stars

The software from this company is corrupt and will damage your computer

The Microsoft Office Suite programme that they offer via Groupon is not a genuine product. I downloaded the software on Monday, then spent 5 hours with Microsoft tech support trying to remove a bug that has caused loads of problems with Outlook and Onedrive. Tech support said I had downloaded this bug in the past 48 hours - the only software I had downloaded was from this company.
As other reviewers have said, as soon as you have a problem they go silent. Groupon won't refund you unless the merchant confirms that you didn't use the product. They are not going to do that.
This company are also not a verified agent for Microsoft (you can check a list of verified suppliers on Microsoft website).
With Onedrive, I found I was saving my documents to some random website (nothing to do with Onedrive) under the name Ridge Point?? It looks like they've taken a licence from the Microsoft software sold to schools and colleges. They probably don't have permission to use the licence.
I don't hold out any hope of getting a refund - glad I only spent £8.50 with them. A lesson learnt - you get what you pay for!

3 March 2025
Unprompted review
Rated 4 out of 5 stars

Price was excellent

Price was excellent, item is as described and installed flawlessly. I used the password supplied and the specific email.

You cannot change the email and you cannot reset the password so make sure you record it or store safely.

22 February 2025
Unprompted review
Rated 1 out of 5 stars

I have bought and activated the voucher…

I have bought and activated the voucher on Saturday it's now Wednesday and after checking emails I have had nothing through. I have contacted the getsoftwaredeals via email and had nothing. Within the last hour I have contacted Groupon then I have come across all the messages from existing customers over the last few days and now I don't hold out any hope.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. They advertise themselves as a "Certified Microsoft Partner". They're not, they're selling counterfeit software with serial number generators.
I can't believe Groupon are facilitating scammers.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

DO NOT USE!
Exactly the same problem as everyone else. I am extremely disappointed that Groupon are facilitating this Scammer! I have used Groupon in the past without any problems so trusted them when purchasing a voucher. You would think Groupon would check on merchents before dealing with them and stop selling vouchers as soon as they were made aware of a problem. However this is not the case, they still appear to be selling vouchers for this merchant. I too am unable to get a refund.

23 February 2025
Unprompted review
Rated 1 out of 5 stars

Don’t use them

dont trust this Company. I bought this product in error via Groupon (a genuine mistake) and despite going back to them with the untouched product within 24 hrs they’ve refused a refund despite their refund promise.
Don’t use them

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Get Software Deals

I bought this software on Groupon and it is great I needed some help with the download and the help desk team were amazing I didn't know how to make the download work and they resolved my problem very quickly, I now have exactly the software I wanted at a great price, many thanks

23 February 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

getsoftwaredeals
gosoftwarebuy this is the same shop he open multiple shops and sending us always the same not working key.
A case is already open.

11 February 2025
Unprompted review
Rated 1 out of 5 stars

Buy cheap and pay twice

Their link provided by groupon leads nowhere. Even typing it in the browser leads to nothing. I am now having the trouble of claiming my money back. And to the person who says they had to instal software on their machine before using the product - it only shows that the product and service from softwaredeals.com are both dodgy.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

SUPREB SERVICE

Excellent service, super fast delivery of the product details and all operating as promised so far.

Youjil from the support team was superfast in supplying all the necessary information to download the software and set this up, really delighted with the whole experience and I would recommend this company to anyone.

Superb company to deal with.

6 February 2025
Unprompted review
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