Sorted Reviews 399

After spending some time looking for a service that would support me as a freelancer I landed on get sorted.

I've now been using them for a year and find the experience perfect for my accounts, invoicing and expenses.

It gives me greater confidence in ensuring I'm following the rules of Germany as well as having a great resource of information for first time freelancers.

Highly recommended

I am quite happy with it for doing my taxes.
very easy to use and straightforward.

However, there are some glitches when I make my invoices.

The lines go to a new page when there is plenty of space on the first page, so I end up with just two lines per page when invoicing, which doesn't look professional and I don't like sending it that way to my clients.

Another glitch is that when I name my invoice and then make a new one (as I need to make 4 - 6 invoices per month) the name switched to the new invoice name on all of them. So if I don't send each one before I make the new one they get all messed up, making it difficult for me to send invoices at later dates and to go back and check my accounting.

very convenient and intuitive to use piece of software for a freelancer struggling to organise the business side of the business...plus very helpful customer service, can only recommend...keep up to good work!

Great software to help manage your invoices and taxes as a freelancer in Germany. Especially as a non-native German speaker since everything is available in English. The customer support is also really fast, helpful and friendly. I can only recommend it.

Really love the platform and the consultants are super knowledgable and describe things very clearly

It is a great tool for when you start as a freelancer. You don't have to deal with Finzambt or Elster - which is very good. It's perfect for people whose German is not perfect yet.

But, there is a downside:
The customer support is quite slow
There are some mistakes in the app, for example the calculated VAT percentages are sometimes plain wrong. And if there is something wrong - it takes ages for replies and for them to fix it.

I’ve been having GetSorted for just over a month but it is such lifesaver! It makes invoicing, keeping track of revenue and expenses and tax submission amazingly simply (what otherwise would be just boring, complex and time consuming!).
I’ve had a specific question and the support team was super helpful!
Can only recommend!

So far so good!

I have been using Sorted for 4 months already and it is so pragmatic. I can keep track on my income and my expenses and communicate to my Finanzamt here in Berlin directly.

I am already recommending it to my freelance friends

I had doubts regarding my tax submission and their tech support was super helpful.

Sorted is one of those tools I have been waiting for. It's easy to use, has everything you need - and it makes accounting - which is something I do not enjoy doing - FAST!

Up until 5 weeks ago, I loved it.

But then, I submitted a report that turned out to have a mistake in it. I received a letter from the Finanzamt and everything went sideways. After chatting with the paid tax advisor in Sorted, he directed me to technical support as it was NOT a mistake in my accounting, but a mistake somewhere in the depth of Sorted calculations.

Ever since I have in frustration tried to get in contact with Sorted to solve the issue, but it's impossible to get a hold of them. I already had to call the Finanzamt to beg them to extend the deadline - but now my new deadline is running out too.

Sorted is a great product, but sadly this situation just showed me that I cannot trust them or their system with handling my accounting.

Edit 07/07 - 2022:
Sorted got back to me and resolved the issue. By then I had already contacted another accountant, who took care of the matter as time was running out. It was a frustrating situation, but I suppose the lesson is to prepare everything very early on so you have time to get support if anything goes wrong. I still love their solution for what it is, but sadly lost a bit of my trust in them because of the situation.

Really Helpful tool for all stuff around freelancing in Germany. Writing invoices, integrating your bank account, managing taxes. Works like a charm and cares about the things you don't want to.

I love working with Sorted, so easy to use and they are very helpful.

Setting up as a freelancer in Germany is complicated. Sorted makes it really easy to automate everything and file all the necessary reports. As someone with only intermediate German, I find this incredibly valuable and would recommend sorted for all freelancers trying to set up in Germany. I initially used the free version but upgraded after trying to file through Elster once and failing miserably. It may seem like a lot but I feel €24/month is a small price to pay to save hours of time.

It's a great idea and platform. When things work, they work flawlesly and most of the time, it's all good. There are times when things don't work as expected or when the UI is confusing but then you can ask for help and customer care is pretty good.

Amazing platform for tax management
As a self-employed engineer Sorted has been ideal for me and has supported me into focusing more on my work and less on the tax aspect.
Easy to use and good price for the service you get.

I just want to say thank you for such an amazing platform and website. I have just immigrated and am in a foreign country with a foreign language. with your help I was able to register my tax number and received my Steuer number for my business. THANK YOU !

As an English-speaking sole trader operating in Germany, Sorted has been a life saver for me helping to keep track of my expenses and filing VAT and tax reports. Simple to use interface and very helpful customer support. Recommended 5/5

I'm very happy with the app

I subscribed to their Kleinunternehmer plan for 80€ (plus taxes) as they claiming on their website that this plan is for declaring taxes lower than 22000€ per year and moreover the name suggests all what I was looking for. LIE! They claim false things over their website, i was never able to submit any taxes as i have to upgrade to their Pro plan. I sent them couple of chat messages and waited for days and now it’s over a month and never received any reply from them, i am sure they haven’t even seen any of those messages. Finally, I thought of upgrading my plan to pro as my main motive was to file my taxes so Kleinunternehmer plan or Pro, doesn’t matter anymore. Now, according to the website if I upgrade, i have to cancel my ongoing subscription and then only I can subscribe the pro plan. Fair enough. But there’s a twist, my money which i paid for Kleinunternehmer plan can’t be transferred to Pro plan. I have to completely begin with new subscription and that 80€ (plus taxes) is gone, wasted! This is so disturbing to realise that how they are making fool of you by using your hard earned money and claiming false informations on their website and still not giving a damn about anything.

Customer support is always very helpful once you get in touch with them. They are very quick at sorting out all issues and assisting with reports and questions. I am very pleased with getsorted. :)