Sorted Reviews 399

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

taking 79 eur for no reason and said its was subscription.. i didnt know nothing about this.. zero informacion nothing terrible be carefully

Rated 2 out of 5 stars

I have been using Sorted for over 5 years, it was great initially, but now there are old limits and old rules since 2024. The software is not up to date with latest tax law and I have to double check... See more

Rated 5 out of 5 stars

It does everything I want as a Freelancer and is well worth the €20 per month that I pay for the pro-plan. It even makes doing my personal tax return way easier each year (as the form is in Englis... See more

Company replied

Rated 5 out of 5 stars

Setting up as a freelancer in Germany is complicated. Sorted makes it really easy to automate everything and file all the necessary reports. As someone with only intermediate German, I find this incre... See more

Company details

  1. Software company

Written by the company

Bereite deine Steuern mit Zuversicht vor. Steuerformulare als Selbstständiger einfach vorbereiten und beim Finanzamt einreichen mit On-Demand-Hilfe zertifizierter Steuerberater


Contact info

3.2

Average

TrustScore 3 out of 5

399 reviews

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Rated 5 out of 5 stars

The only way to freelance in Germany

It has make freelancing in Germany easier. I don't think I could have done it without sorted

7 October 2022
Unprompted review
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Reply from Sorted

Hi Cecilia,

Thank you very much for taking the time to leave us this review. We really appreciate it.
Feel free to contact us if you ever need anything, we are always happy to help.

Best,
The Sorted Team

Rated 5 out of 5 stars

Freelance user since Aug 22

Freelance user since Aug 22. Nothing but ease and simple process. As an Expat in Germany this really really helps. Based in Berlin there are currently little available tax advisors so having Sorted saved me here!

6 October 2022
Unprompted review
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Reply from Sorted

Hi,

Thank you so much for leaving us this review. We are glad to know our platform helps you with your new activity.

Best,
The Sorted Team

Rated 5 out of 5 stars

Easy to understand

Great app for managing taxes as a self employed person living in Germany, lots of information made easy to understand. Would recommend.

6 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Mary,

Thank you very much for this review.
We are happy to know we help you manage your taxes.

Best,
The Sorted Team

Rated 5 out of 5 stars

Good support

6 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Daniel,

Thank you very much for this review, we appreciate you taking the time to leave it.
Please feel free to get back to our support if you ever need anything.

Best,
The Sorted Team

Rated 5 out of 5 stars

Great service

Very simple and easy to use, always on point with all the features. Been a costumer for 2 years and loving it, i work freelance in advertising from germany to all kinds of countries and the make invoicing outside of germany too so easy

6 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Alice,

Thank you so much for taking the time to leave us this review.
We are glad to know you are enjoying our platform for two years now.

Best,
The Sorted Team

Rated 3 out of 5 stars

Can be improved

Good idea and it's working more or less but for such a price, one can expect more functions like the possibility to do estimates or invoice customization. Many little bugs and the support is also not really reactive if you have a problem.

5 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you for taking the time to leave us a review. We are sorry to hear that you are not fully satisfied with our product and support.

We appreciate the feedback provided, and wanted to inform you that we have added estimates and invoice customisation to our product roadmap. We have also worked on our support waiting times and made them significantly decrease since the start of the year, but we are always trying to find ways to improve.

We have been trying to contact you in order to identify your account and thus know more about the issues you faced and review your past conversations with our Customer Service, but it seems like you did not reply to our contact request.
We would really like to look into this, understand what happened and make sure no further issues are caused to any of our users, so please feel free to get back to us so we can discuss together.

Thank you again for your feedback and looking forward to hearing back from you.

Best,
The Sorted Team.

Rated 5 out of 5 stars

Recommend for new freelancers

I've been using the service for 1 year and I'm very happy with it. Super easy to navigate, easy access to professional tax consultants and support in my native language.
Sorted takes all of the complicated tax paperwork but also registration and makes it achievable in a few clicks. It's also really affordable!

4 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Antony,

Thank you so much for leaving us a review. We are glad to know our tool has been of help to you for one year already.

Best,
The Sorted Team

Rated 5 out of 5 stars

I just sent my Q3 VAT return in 3 clicks

I started using Sorted when I became a freelancer at the start of the year. So far the experience has been great! I create my invoices in the tool and track all expenses as well. This morning I received an email to say that Q3 VAT is due in 7 days. I logged in (1st click), clicked on Taxes (2nd click) and then clicked on "submit Q3 VAT" (3rd click).

3 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you so much for leaving us this review. We are delighted to know how helpful and easy you find our tool.

Best,
The Sorted Team

Rated 4 out of 5 stars

Sorted a must for newbie Freelancers

Sorted has really helped me settle into freelancing in Germany. As an expat, unfamiliar with the tax system, Sorted is really helpful in organising all my documents with handy reminders of when to do tax submissions.

3 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Alex,

Thank you for this review. We are glad to support you settling your business in Germany.

Best,
The Sorted Team

Rated 3 out of 5 stars

good, but the introductory price is not realistic for freelancers, you need to pay premium

things work ok, but you still need to understand the basics of what is required tax wise, I don't think I would have had the confidence to use this site unless I was already familiar with the system from years of living in Germany. I have some years without freelance income and stopped completely during Covid games to avoid the insanity, I started with sorted as I just needed to submit the simplest of return, i.e. 0 income, 0 Vat etc.. the price seemed good, but in the end I have to pay 240 a year to do this as VAT submissions are only available with the premium account, so for what I need it is actually very expensive until I start the next project, after which I will be able to test if further.

1 October 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi JD,

Thank you very much for taking the time to leave us a review.
We are sorry to hear that you believe our price is not realistic, we can understand that without any freelance income it can get difficult to pay some services ; however, we are doing our best to keep our prices below the market, as well as offering quarterly 60€ payments to facilitate this financial aspect as much as possible.
Unfortunately, the pricing of such services cannot be adapted to the amount a freelancer needs to declare, so we hope you will find all our features more suitable for the next project you mentioned.
Please feel free to share with us any suggestion you may have, we are always happy to consider them and look for ways to improve our platform.

Best,
The Sorted Team

Rated 5 out of 5 stars

Great service

Very pleased with the software - am able to do VAT easily, create invoices and generate expenses, and enlist the help of a tax advisor if required for more complex needs.

30 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you very much for taking the time to leave us a review.
We are glad to know you enjoy all our features.

Best,
The Sorted Team

Rated 5 out of 5 stars

This was a gamechanger

This changed my whole outlook. Taxes were overwhelming for me and counting everything at the end of the month began to be a chore that was overwhelming so I put it off. Now I can do it little by little. I also couldnt find an affordable tax person and now I dont need one.

30 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you so much for this review. We are very happy to know how we facilitate your activity.

Best,
The Sorted Team

Rated 5 out of 5 stars

Very user friendly interface

Very user friendly interface, makes accounting feel more manageable and less stressful!

29 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Laureen,

Thank you very much for this review.
It's great to read that our system makes your accounting easier.

Best,
The Sorted Team

Rated 5 out of 5 stars

Easy, simple and great

I really like the platform. It is an easy way to keep info organized and at our disposal.
I have also needed their Tax consultant service and it was very good.

27 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Paula,

Thank you so much for taking time to leave us a review.
We are glad to know you like our platform and got very good support from your consultant. Feel free to get back to us anytime.

Best,
The Sorted Team

Rated 5 out of 5 stars

Great platform for freelancers

Recently relocated to Germany, and the sorted website was of great help, it provided me with a good understanding on the process of registration as a freelancer, as well as practical steps to follow. I continue to use it regularly to manage invoicing/income, highly recommended.

1 August 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Ahmad,

Thank you very much for leaving us a review.
We are really happy to know we helped facilitate your registration and your bookkeeping.

Best,
The Sorted Team

Rated 5 out of 5 stars

Great tool

It's easy to use and it allows you as freelancer to save your time and your money for a tax consultant.
So far I have had no problems with this tool.

20 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Sergey,

Thank you very much for taking the time to leave us a review.
We are glad to know you find our tool easy to use.

Best,
The Sorted Team

Rated 5 out of 5 stars

Easy to use and great customer service!

I used Sorted to apply for my freelance tax number, super easy and got the number within a few weeks. The customer service is excellent as well, I’ve always got almost instant replies to my questions and requests regarding filing as well! Super impressed and would certainly recommend!

20 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi,

Thank you very much for this kind review, we are delighted to know you are having a great experience.
Feel free to contact our customer service again anytime, we are always happy to help.

Best,
The Sorted Team

Rated 5 out of 5 stars

Sorted is a super handy tool for expats…

Sorted is a super handy tool for expats freelancers. Also very helpful and friendly when you need support...

12 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Luiz,

Thank you very much for taking the time to leave us this review.
We are glad to know you enjoy our tool and our support team, please feel free to contact us again anytime.

Best,
The Sorted Team

Rated 5 out of 5 stars

Must have for freelancers

As an expat freelancer, Sorted has been beyond helpful for sending invoices, filing (and understanding) my taxes, having an overview of my finances and even renewing my German work visa!

13 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Annika,

Thank you so much for leaving us this review.
We are delighted to read that you benefit from all our different features.

Best,
The Sorted Team

Rated 5 out of 5 stars

Excellent experience and easy to use

Excellent experience so far. Have been able to navigate sending through tax reports and have my financial queries answered in a clear and easy to navigate format

12 September 2022
Unprompted review
Sorted logo

Reply from Sorted

Hi Jake,

Thank you for taking time to leave us this review.
We are glad to know you are having a great experience using our product.

Best,
The Sorted Team

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